Call Centre Management

  • Sales Closing For Dummies

    08
    Without the close, there is no sale. Pretty obvious, right? Yet, for many salespeople, closing is the most baffling and elusive part of the selling process. All too often, salespeople meet qualified clients and charm them with an eloquent presentation, only to see the sale mysteriously slip from between their fingers in the end. Which is sad when you consider all the hard work – the prospecting, preparation, planning, and practice – done for the sake of a moment of truth that never arrives. Fortunately, closing is an art that can be mastered, and now Sales Closing For Dummies shows you how.

    Packed with powerful principles that can help you become a top-producing salesperson, Sales Closing For Dummies is the ultimate guide to mastering that most mysterious part of the selling equation. Tom Hopkins, the legendary sales genius who, by age 30 was the nation’s leading real-estate trainer, demystifies closing and shows what it takes to be a champion closer, including how to:

    • Lead a sale without being pushy
    • Read the signs of an interested potential buyer
    • Use questioning methods that close sales, time and again
    • Help clients feel good about their buying decisions
    • Keep your clients’ business and build their loyalty
    • Build long-term relationships and watch your sales grow

    With the help of dozens of real-life examples from a wide cross section of industries, Tom shows why professional selling is about communication, not coercion. And he shares his considerable insight and experience on:

    • Verbal and visual buying cues and how to recognize them
    • Choosing the best location for closing
    • Addressing concerns and creating a sense of urgency
    • Time-tested tactics and strategies for ending customer procrastination, overcoming their fear, closing from a distance, and more
    • The ten biggest closing mistakes and how to avoid them
    • Add-on selling and other ways of getting your clients to help you to build your business

    Featuring Tom’s Hopkins’ trademark “Red Flag” key points and situation scripts, this fun, easy-to-understand guide arms you with the hands-on tools and techniques you’ll need to become a world-class closer.

    Read more

    £14.20
  • Sales Development: Cracking the Code of Outbound Sales

    04
    Sales development is one of the fastest growing careers in the United States. It is fast-paced, often on the leading edge of technology, and people in the role have the possibility of making a ton of money!

    Unlike accounting, medicine, or law, most salespeople do not study their profession in college. Instead, they are tossed into the fray without much training, context, or support, and are left to sink or swim. This method proves neither efficient nor effective for the individual or the company.

    Sales Development is written specifically for the job seeker or individual contributor who has aspirations of success in a sales development role, and beyond. This is your personal guidebook to the how, why, and what-to-do’s of the sales development profession. Written practically and tactically, this book shows you how to get the job, how to perform, and how to position yourself for advancement. Based upon ten years of teaching sales development representatives in the fastest-growing companies in the United States, this book will launch you on your path to becoming a rock star.

    Read more

    £19.20
  • Sales Director Coloring Book: A Versatile, Humorous, Anti Stress Adult Coloring Book Gift For Sales Director

    Perfect Coloring Book For Any Day, Any Occasion.

    A Versatile, Humorous & Motivating Adult Coloring Book for relaxing which has 29 decorative designs to relieve your stress or whenever you need a boost of confidence.

    Features:

    • 13 best quotes themed coloring pages decorated with mixed-up detailed designs.
    • 3 gorgeous mandala pages.
    • 1 social media special hashtag page.
    • 1 birthday special page.
    • 2 decorated pages for doodling.
    • 1 “show your creativity” page.
    • 4 different special coloring pages.
    • 2 “Things I heard as a” pages.
    • Single-sided coloring pages with black borders so that they can be cut and removed to use as a personalized gift.

    Decorated Pages With Quotes/Content Like :

    • “I’m Not Lazy I’m on Energy Saving Mood”
    • “Things I Heard …That I Won’t Forget”
    • “Brainstorming”
    • “Mandalas”

    If you are planning to turn your boring moments into awesomeness then this coloring book is for you. Your coloring ability with markers felt tips, gel pens, coloring pencils will complete these pages.

    Read more

    £7.00
  • Sales Engagement: How The World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale

    Engage in sales―the modern way

    Sales Engagement is how you engage and interact with your potential buyer to create connection, grab attention, and generate enough interest to create a buying opportunity. Sales Engagement details the modern way to build the top of the funnel and generate qualified leads for B2B companies. 

    This book explores why a Sales Engagement strategy is so important, and walks you through the modern sales process to ensure you’re effectively connecting with customers every step of the way.  

     •   Find common factors holding your sales back―and reverse them through channel optimization

    •    Humanize sales with personas and relevant information at every turn

    •    Understand why A/B testing is so incredibly critical to success, and how to do it right

    •    Take your sales process to the next level with a rock solid, modern Sales Engagement strategy

    This book is essential reading for anyone interested in up-leveling their game and doing more than they ever thought possible. 

    Read more

    £19.00
  • Sales Log Book: Daily Order Log Book I Sales Order Tracker for Small Business

    Easy-to-use Sales Log Book is a great way to track all your retail, or online orders.

    Key Features

    • Large Print 8.5” x 11”
    • Matte paperback cover
    • 120 pages,
    • Premium-made paperback Log Book that doesn’t tear easily
    • Great gift idea for all that business owners out there
    • Essential detailed information to keep track of:
      • Date
      • Order No.
      • Product
      • QTY
      • Price
      • Total

    Everyone needs a Log Book like this, to keep themselves detailly informed and on track!

    Read more

    £7.10
  • Sales Motivation: 99 Inspiring Quotes To Motivate You And Your Sales Team

    The book “Sales Motivation: 99 Inspiring Quotes To Motivate You And Your Sales Team” features 99 unique motivational quotes by some of the most famous entrepreneurs, leaders and thinkers. Undoubtedly, this collection of quotes will give you a huge boost of inspiration and motivation!

    Read more

    £4.70
  • Sales on Rails: A Sales Engineer’s Framework for Better Selling

    01
    This book is intended to help Sales Engineers (SEs) dramatically improve their sales results. Based on the author’s own experience as an SE in the field, the book contains a framework for understanding how and why prospects decide to buy and how to navigate that process with the least amount of work and the highest likelihood of closing the sale.

    Read more

    £10.70
  • Sales Playbooks: The Builder’s Toolkit

    02
    A well-designed, relevant, and highly utilized sales playbook creates teams that engage with more prospects, produce more pipeline, and close more deals. A playbook creates more consistent top performers, more quickly. It will also close the gap between your top performers and everyone else.

    Playbooks are living tools that must continue to be developed, revised, and curated over time. Growing companies are constantly hiring new people, promoting internally, entering into new markets, and facing direct or unforeseen competition. In order to drive success, an understanding of how the business operates, what has worked in the past, what is presently working, and what is anticipated to work in the future is required.

    Read more

    £19.20
  • Sales Prospecting For Dummies

    02
    Prospecting – finding and qualifying prospective clients – is the first step in the selling proposition. It can also be the most daunting. The first big hurdle is knowing where to look for opportunities and recognizing them when they present themselves. Then there’s the fear of rejection that makes it so hard to approach strangers and talk to them persuasively about the product or service you represent. The good salesperson recognizes these challenges and finds ways to cope with them. The great salesperson, according to sales legend Tom Hopkins, turns them to her advantage and uses them to supercharge her selling and sell, sell, sell.

    Whether you’re a newcomer to sales or a seasoned pro, Sales Prospecting For Dummies is your survival guide for generating new leads. Tom Hopkins helps you gain a solid perspective on what prospecting is and shares simple, yet powerful ways to build a prosperous selling career by meeting and getting to know the right people. You’ll find out how t o:

    • Build an appealing image
    • Polish your phone skills
    • Tap business contacts for leads
    • Prospect your customer list
    • Use the power of the Internet
    • Get the biggest bang for your advertising buck

    Here’s a gold mine of tried-and-true techniques and strategies for finding and keeping clients from America’s number one sales trainer. You’ll discover how to set your goals, plan your time, and multiply your leads by:

    • Obtaining valuable free information from newspapers, magazines and specialized journals, radio and television, the Internet, and more
    • Developing a network of friends and associates; and mining it for all it’s worth
    • Speaking so others will listen and maximizing every meeting with every person
    • Techniques for getting satisfied customers to become an endless source of new referrals
    • Building your image to the point where prospects seek you out
    • Handling failure and rejection, keeping a positive attitude, and staying motivated

    A concise, yet comprehensive guide to getting and maintaining a salesperson’s most vital lifeline – new prospects – Sales Prospecting For Dummies is an indispensable tool of the trade for rookies and veteran salespeople alike.

    Read more

    £12.30
  • Sales Prospecting Journal: Sales Call Tracker to Keep Record of Prospective Customers – Follow up Planner for salesperson

    This sales prospecting journal will help you to keep track of your sales activities and outcomes over time, organize all the important information about your potential clients and build a strong relationship with them.

    This book contains :

    • Identification Page.
    • 1 Page for Salesperson information (Full Name, address, Email, Phone Number) and Book Information (Start Date, End Date, Duration of Use).
    • 1 Page for goals, Motivation, and Skills acquired to achieve those goals.
    • 1 Page for setting a vision in (6 months,1 Year,2 Years,5 Years, and 10 Years).
    • 1 Page that contains 60 reminders.
    • 1 Page for The Affirmations that inspires you.
    • 100 Pages for Sales call records (Client Name, Date, Phone, Follow up, Result, and Notes).
    • 1 Page of Summary sales activities.
    • 1 Page of Summary sales outcomes.
    • 1 Page for writing in the lessons you have learned.
    • 1 Page for writing in the improvements you had.
    • 2 Pages for customers that you want to keep regular communication with (Client Name, Phone, Email, Purchase history).

    -Book details :

    • Size 8.5*11 inches

    • 112 Pages

    • Matte Cover

    ★ Order it now to keep track of your prospective clients and organize your work !

    Read more

    £8.50
  • Sales Record Log Book: A Notebook To Keep Track Of Orders That Have Been Received – Simple Sales Tracker For Small Business

    Use this sales record log book to keep track of orders that have been received.

    This sales record log book has space to record:

    • Date
    • Order
    • Product
    • Quantity
    • Price
    • Fee
    • Total

    Read more

    £4.70
  • Sales Revolution: Explode Your Sales Within 21 Days!

    08
    Sales Revolution! (The Ultimate Sales Technique Book)You’re Only 4 Hours Away From Understanding Secrets That Most People Will Never Know on Making a Fortune in the Sales Industry That’s how long it takes to put the strategies in this sales training guide to work. Learn how to:Double or Even Triple Your Current Commissions or Salary By Using This Easy To Use Step-by-Step GuideStudies show that 97% of salespeople quit the sales industry within their first 6 months due to earning poor money. This is because the sales industry is TOUGH if you don’t have a strategy and you don’t know the secrets that are shared in this system. The collective wisdom in this sales advice guide took 4 years of solid study to amass, and you’re going to get it all for the price of a lunch ticket…How I stumbled Upon A Secret That Had Me Become One of The TOP Sales Earners in The Country Within 6 Months… Yes that’s right, my commission checks and closing rate were so high, that the company made me the sales trainer for the whole of the UK.And you can too with my step-by-step guide in just 4 hours or less, just simply copy the instructions within! Create A Powerful Sales Presentation In Just A Few Hours And Start Earning More Money – THIS WEEK!”But Neil, earning the money you’re talking about, it must be complicated and time consuming, right?” Well… not exactly. Inside this sales training guide, I spill ALL of my secrets, and teach you step-by-step how you can do the same in less than 4 hours of reading.For a complete Table of Contents, click the “Look Inside” button at the top left of the page. This guide is only for people that want to:earn more money, right away – THIS WEEK!Increase their conversion rate.Create a KILLER sales presentation, that Prospects love! Learn what it is that your prospects are looking for and how to make sure you hit all their desires. Discover how to get 300% more referrals.Discover the ‘SECRET’ questions that have your prospects tell you all of their objections! Learn the top sales mistakes that rookies make, and how you can avoid them Start your successful sales journey TODAY. You’re within 4 hours of mastering your sales success and earning more money! Scroll up & click the buy button straight away.Tags: sales training, sales book, sales technique, sales management, sales funnel, sales tips, sales training programs, sales training ideas, sales training courses, sales training seminars, sales training exercises, sales training books, sales training and development, sales training basics, sales training b2c, sales training b2b, sales training help, sales training advice, sales training guide, sales training tips, sales training kindle,

    Read more

    £19.00
  • Sales Strategy for Business Growth: “… see a marked improvement in your company’s sales performance.”

    It is essential that the key players in a business understand how to get the best out of its sales operation and its sales people to ensure that it maximises every sales opportunity.

    Sales Strategy for Business Growth will help you to achieve these goals through increasing your sales performance. This book uses practical examples to underpin how to develop the best possible sales strategy and includes ideas from eminent experts to show how this can be achieved. It will help directors and key executives to develop a successful sales strategy and covers those topics that need to be addressed so that plans to achieve sales growth can be implemented.

    This book has been written especially for:

    • Business owners who may not have had any formal sales or management training and others who may want to review their existing sales strategy or improve its implementation.
    • Directors who want to learn more about how members of a sales team work so they can understand the barriers and opportunities which impact on the strategic direction of the company.
    • Sales managers who currently manage a sales team and who want to improve their understanding of the economic, sales, marketing planning and behavioural side to management in order to increase sales effectiveness.

    The key benefit of reading this book will be better sales performance achieved through improved decision-making. Its unique selling point is that every chapter is supported by evidence from eminent business people.

    Read more

    £4.70
  • Sales Tactics & Strategies (Super Guides)

    Master the art of selling How do you create a winning sales strategy? What tactics can bring you closer to your customers while steering clear of high-pressure sales that might endanger existing relationships? These are some of the crucial questions every salesperson and business owner face.

    The Super Guide: Sales Tactics & Strategies is specifically written for entrepreneurs, salespeople, marketers, and business model analysts. The guide thoroughly explores the significance of a sales strategy, outlines successful sales strategies, and provides guidance on the avoidance of detrimental high-pressure sales tactics.

    This book is a treasure trove of knowledge regardless of whether you’re involved in a startup or an established corporation. It provides unique insights and tools that will assist you in maximizing the effectiveness of your efforts.

    For the solo entrepreneur or small business, these strategies and tactics can transform your sales approach and maximize your revenue. For those running larger teams, learn these insights without hiring an expensive consultant, and ensure you’re well-equipped when you do.

    With the Super Guide: Sales Tactics & Strategies, you’ll do more than just meet your targets. You’ll master the art of selling and gear your business for long-term financial success!

    Inside this Super Guide, you’ll discover:

    • The difference and significance of sales tactics and strategies
    • The importance and examples of successful sales strategies like Hubspot and Shopify
    • Various types of sales strategies and their examples
    • How to develop a sales process that supports the buyer’s journey
    • Tips on maximizing sales through inbound and outbound strategies
    • How to craft a compelling sales pitch and close deals with confidence
    • Strategies on how to adapt your sales approach during a recession
    • Key principles to developing a successful sales strategy
    • Techniques for effective direct selling, avoiding high-pressure tactics, and much more.

    Take a look inside! Read an excerpt from this Sales Tactics & Strategies Super Guide:

    “Both a sales strategy and a sales approach are essential to your company’s success. Both are unique in their own right, yet share some characteristics that make them useful companions. Additionally, each one of them wants the same thing, which is an increase in both company sales and their balance sheets.”

    This is must-have knowledge for entrepreneurs and business model analysts and consultants. If you want to dominate business models, this super guide was made especially for you.

    Read more

    £14.70
  • Sales Training: How to Deal with Objections, Secret Techniques for Prospecting, and How to Find Success in Selling (Sell anything to anyone, Sales, Sales Training, Sales Books,…

    The World’s First Sales Book to Make You ABSOLUTELY GREAT in SALES in a MATTER of DAYS(not months…)

    Selling can be very frustrating…and confusing…when you don’t know how to sell.

    • Part 1: How to OPEN sales calls, meetings, and presentations
    • Part 2: How to get MASSIVE Rapport & Build TRUST with your prospects
    • Part 3: Offer the HIGHEST offer, and get THE MOST out of every prospect
    • Part 3: How to handle EVERY OBJECTION and finish the sale with excitment & enthusaism from both sides

    When you understand how SIMPLE & EASY is to presuade, influence, and close – selling becomes a part of WHO YOU ARE, not only in business, but in life.

    This book was written specifically for you to “take you by the hand” through the confusing world of selling, so you can build a customized & proven sales process and scripts that suits YOU and your SELLING STYLE, to get the HIGHEST CLOSING RATE while maximizing EACH & EVERY PROSPECT to get the biggest sales.

    Here is what you get. You’ll learn:

    • How to open a sales call, sales meetings, and sales situations no matter your industry
    • The secrets to build MASSIVE rapport with your clients, making the sale much more smooth and easy
    • How to build strong trust with your clients, even if you’ve just met them
    • How to qualify your clients and know EXACTLY what is their SPENDING ABILITY
    • How to add SCARCITY & URGENCY to avoid 99% of the objections
    • Closing – How to suggest a close in a smooth way
    • How to deal with ANY objection and motivate your client to buy now
    • Upselling – How to get the BIGGEST SALE from EVERY CLIENT

    “The version of you that wakes up tomorrow, is dependant on the actions you take today.”

    BONUS: Buy Paperback, Get the Kindle Edition for FREE!

    Scroll Up, Click on Buy Now with 1-Click Button and GET YOUR COPY NOW!

    Read more

    £3.00
  • Secrets of Closing the Sale

    01
    Full of entertaining stories and real-life illustrations, this classic book will give you the strategies you need to become proficient in the art of effective persuasion, including how to project warmth and integrity, increase productivity, overcome objections, and deal respectfully with challenging prospects. This new edition includes fresh opening and closing chapters as well as tips and examples throughout that illustrate the relevance of these truths in the marketplace today. Also includes a foreword written by Tom Ziglar.

    Read more

    £11.60£12.30
  • Sell More, Do Less: An MSP & IT Specialist’s Guide to Better Sales Calls

    08
    In sales, effective communication can mean the difference between closing a deal, receiving the bare minimum or even losing a potential customer. Whether you’re a seasoned IT professional or just starting out, Sell More, Do Less will help you take your sales game to the next level.

    Focusing on maximising your existing customer base, this guide is filled with proven strategies and tips to build stronger relationships with your customers, communicate more effectively, and differentiate yourself from the competition. With hundreds of practical insights, you’ll discover how to identify types and styles of opportunities, accurately qualify a lead for upselling and tailor your language and pitch to suit individual customers and, crucially, close more deals.

    “In this book, Danny has pulled together a system for selling that will be of benefit to any MSP, IT solution provider or technology business.”
    Richard Tubb, The IT Business Growth Expert

    About the Author

    Meet Danny Boyle, an IT and MSP sales expert with over 17 years of experience in the industry. Danny has worked for various IT companies and has developed a deep understanding of the market and the challenges faced by IT companies when it comes to selling.

    With a proven history of success in driving step change growth for cloud software brands in the IT services sector, Danny is now a well-known, recognised and trusted MSP industry specialist, with an impressive network of contacts across the industry and extensive experience of sales team leadership. Having successfully led multiple sales teams and helped IT companies increase their revenue and conversion rates, Danny has earnt a strong reputation amongst many industry peers and MSP partners throughout EMEA.

    Throughout his professional life, Danny comes from an extensive sales background which involves all areas of sales including retail, face-to-face, cold-calling, account management, customer service, coaching and management. A keen golfer, Danny loves nothing more than heading to the course after work to unwind after a busy day.

    You can find Danny on:
    LinkedIn: /danny-boyle
    Email: danny@dannyboyle.uk

    Read more

    £11.40
  • Selling 101: What Every Successful Sales Professional Needs to Know

    08

    Here in a short, compact and concise format is the basics of how to persuade more people more effectively, more ethically, and more often. Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and education. His tips will not only keep your clients happy and add to your income, but will also teach you ideas and principles that will, most importantly, add to the quality of your life. Content drawn from Ziglar on Selling.

    Read more

    £6.20£6.60
  • Selling Is Hard. Buying Is Harder: How Buyer Enablement Drives Digital Sales and Shortens the Sales Cycle

    03

    Enable Your Buyers for Faster B2B Sales

    What drives B2B sales most effectively—focusing on what you do as a salesperson or on what your champion and the buying group does behind the scenes? The latest research makes it clear that the B2B buying process has become too complex and difficult and buyers today crave companies and experienced guides who make the process easier. Focus on making buying easier and your prospects will buy from you faster and more often.

    Sales teams can shorten the sales cycle by as much as 68% when they learn to equip their champion—the people promoting their solution inside the target account—using the DEEP-C™ buyer enablement framework: Discover, Engage, Equip, Personalize, and Coach. This book guides sales leaders and professionals through the process of moving from a sales-focused approach to a buyer enablement model that reduces buying friction and accelerates the purchase.

    Read more

    £13.90
  • Simple Business Purchases & Sales Log Book: Tracking And Recording Book Online Small Business, Retail Store or Personal

    Large Size – 8,5 x 11 inches, 120 Pages, matte finish and durable softcover.
    Add the Purchases & Sales Log Book to your cart and take control of your business today.

    Include 7 columns for:

    • Item
    • Purchase date
    • Sale date
    • Sale Website
    • Purchase Price
    • Sale Price
    • Profit

    At Biz Idol Publication, we are dedicated to creating easy-to-use and useful books to simplify your daily task. It is effective in helping you stay focused on your business and increase your productivity.

    For more books on the business topics check out the author page above ”Biz Idol Publication”.

    Thank you so much for visiting our store!
    we really appreciate your interest.

    Read more

    £6.60
  • Six-Figure Sales Secrets: The Ultimate Guide to Overfilling Your Pipeline, Closing More, and Earning in the Top 1% of Salespeople

    03
    Simple Strategies, Remarkable Results

    Mastering sales is one of the fastest ways to fortune and freedom. Sara Blakely (founder of Spanx) and Zig Ziglar (author, motivational speaker) started their careers doing direct sales and went on to build billion dollar and multi-million dollar empires, respectively.

    Marcus Chan, one of the world’s leading sales experts, has followed in their footsteps to launch a highly profitable business of his own. Now, he’s bringing you Six-Figure Sales Secrets, a proven framework for taking your sales results to the next level.

    Whether you’re new to sales or ready to accelerate and maximize your potential, this book will propel you toward extraordinary success. Marcus reveals simple but powerful strategies, high-performance habits, and field-tested frameworks that you can implement today. You’ll learn to work smarter, not harder, and you’ll discover how to turn your dials into dollars—without the burden of burnout.

    You’ll learn:

    • How “The Whisper Test” will have your prospects begging to buy from you
    • Why sending thousands of emails is the wrong way to prospect
    • How to land bigger deals and bring home more commissions
    • The scripts you need to overfill your calendar with qualified prospects
    • Why sales is not a numbers game
    • The system to cut your sales cycle in half, regardless of industry or product
    • How to become a wildly efficient sales machine

    … and much more.

    Six-Figure Sales Secrets will show you exactly how to earn an additional $50K to $100K in commissions this year without working 60+ hours per week, making thousands of cold calls, or using sleazy sales tactics—even if you have zero experience.

    Read more

    £16.30
  • Slow Down, Sell Faster!: Understand Your Customer’s Buying Process and Maximize Your Sales

    05
    What do customers really want from salespeople? Slower, more attentive conversations that address their unique needs. Discover the simple yet powerful eight-step process for delivering a winning sales pitch to any audience.

    Read more

    £14.20
  • The 22 Immutable Laws Of Marketing

    08
    Al Ries and Jack Trout, two of the world’s most successful marketing strategists, call upon over 40 years of marketing experise to identify the definitive rules that govern the world of marketing. Combining a wide-ranging historical overview with a keen eye for the future, the authors bring to light 22 superlative tools and innovative techniques for the international marketplace. The authors examine marketing campaigns that have succeeded and others that have failed, why good ideas didn’t live up to expectations, and offer their own ideas on what would have worked better. The real-life examples, commonsense suggestions and killer instincts contained are nothing less than rules by which companies will flourish or fail.

    Read more

    £8.50£9.50
  • The 25 Most Common Sales Mistakes and How to Avoid Them: . . . And How to Avoid Them

    02
    “25 Sales Mistakes is essential for any professional or organization committed to sales excellence.”
    –Michael A. Berman, Chief Operating Officer, Outside Ventures

    In the newest edition of this valuable manual, Stephan Schiffman offers updated advice to salespeople about getting prospects and making the sale. It’s not just what you do–it’s what you don’t do:

    • Don’t sell against a competitor
    • Don’t be satisfied
    • Don’t stop getting ideas
    • Don’t use boilerplate proposals
    • Don’t overuse e-mail

    The book also includes a new introduction and updated text. Schiffman offers salespeople the kind of advice–from listening to the client to following up on the sale–that has made him the best corporate sales trainer today. With Schiffman’s book in their pocket, salepeople can avoid common blunders and make the sale.

    Read more

    £5.70
  • The Art of Selling Memberships: How I’ve Sold Millions of Dollars in Gym Memberships and How You Can Too

    01

    The Ultimate Sales Book for Closing More Gym Memberships and Making More Money.

    A 5-Step Process That Anyone Can Master!

    Selling gym memberships is a true art and like art you can create a beautiful masterpiece that brings you millions of dollars or you can be a starving artist. In this groundbreaking new book, you will learn how a man turned himself from a membership sales beginner into a membership sales master, selling millions of dollars in memberships along the way.

    You’ll discover:

    • How to ask the most powerful question in the universe to uncover your prospect’s true buying motivations.

    • Techniques to prepare yourself for success both physically and mentally.

    • The reasons why people buy memberships (it’s not what you think).

    • Ways to generate and close leads from the telephone, from walk-ins, from the Internet/social media, and from face-to-face contacts.

    • The only four objections a prospect will have, why every prospect has them, and how to overcome them with ease.

    • Three keys to doing a great gym tour and trial workout.

    • How to get a commitment and paid in full memberships.

    • The art of closing the hesitant buyer with closes like the “You Are Getting In Your Own Way Close”, the “My Life Isn’t Going to Change Close”, the “Show Me The Money Close”, and many more.

    Who is this book for?

    Owners, operators, personal trainers, and program directors of gyms, fitness centers, health clubs, and martial arts studios who want to close more sales so that they can make more money with less effort. In fact, anyone who is involved in personal selling of any kind will benefit from the knowledge and experience shared in this book. From handling leads to closing prospects, this book takes you through it all.

    Plus get these FREE BONUS GUIDES!

    Purchase the book, text AOSMBONUS to (678) 506-7543, and you’ll get these FREE BONUS GUIDES:

    10 Low Cost to No Cost Ways to Promote, Market, and Generate Leads for Your Gym!

    The Silver Bullets of Selling: How to Generate Non Stop Referrals

    Scroll up and get your copy today.

    Read more

    £13.30
  • The B2B Sales Top Tips Guidebook (The B2B Selling Guidebook Series 3)

    07
    “In today’s hyper-competitive B2B selling environment, it is imperative for salespeople to keep learning, thriving and adapting to the rapid changes around them. This book, from Jim and 26 other specialist contributors delivers true value to your sales efforts. Choose a subject and learn from a real domain specialist. A great concept – absolutely thrilled to be involved.” Larry Levine – Author of Selling from the Heart

    This book goes right to the core of B2B sales. Following on from the worldwide success of his first two books, Jim has collaborated with 26 thought leaders and friends to create a unique book. Each contributor adds a single chapter on their experience or expertise, focused on one specific subject. Jim has even included chapters written by those who buy from B2B salespeople, which deliver further great insight.

    “My pal Jim has done it again! His first book on B2B Selling won a worldwide award. His second, on B2B leadership, gained critical acclaim. His third book is unique. He delivers more of his great advice on B2B sales. He has then also partnered with 26 others – authors (including me), procurement specialists, coaches and respected friends who each added a chapter, to create something very special. With a grand total of over 740 years experience in these pages, The B2B Sales Top Tips Guidebook will deliver wisdom directly to you!” Alison Edgar MBE – Author, Speaker, Entrepreneur”

    The chapters cover a broad range of B2B sales topics, including researching before calling, questioning skills, handling objections, becoming more collaborative, adding value, listening to your customers, leading with integrity, negotiation and many others. There are also chapters on attitude, the psychology of sales and even ‘Lazy Pigeons’! These 26 guest chapters are full of advice, experience and wisdom designed to help you succeed. And Jim also adds another 10 chapters, building on the success of his first two books, to further cement and support your learning.

    “In this book, Jim has collaborated with some of the best sales coaches, trainers, mentors, friends and experts to share with you the needed SKILLS + TOOLS + KNOWLEDGE to successfully sell in this new hybrid world. If you are in B2B sales, this book is a must-read!” Rick Denley – Your Transformational Growth Coach
    Look online at the reviews for Jim’s first two books – The B2B Selling Guidebook and The B2B Leaders Guidebook. Each has received only 5* reviews and powerful supporting comments from experts, coaches and professional bodies.

    Imagine having access to world-class skills learning from 27 experienced practitioners. Now imagine what that experience and knowledge could do for you…

    Read more

    £6.60
  • The Car Sales Planner: Win The Day

    This daily planner allows you to organise and plan each day so you never miss a task.

    All of your Follow Ups, Handovers, Critical Tasks and Enquiries in one place.

    Stay ahead of the game by listing your daily tasks, follow ups, leads and problems needing solved. Tick them off as you go and go home each day safe in the knowledge that you left no stone unturned!

    Happy selling!

    Read more

    £9.50
  • THE GO TO MARKET HANDBOOK FOR B2B SaaS LEADERS: HOW TO STACK THE ODDS IN YOUR FAVOUR WHEN SCALING YOUR SOFTWARE BUSINESS

    05
    There are few people we admire more than the Founders and Leaders of software companies who have the courage, determination and, some might say, sheer madness to put their livelihoods and reputation on the line, to leave their own ‘dent in the universe’. It’s a day to day, up at dawn, pride swallowing siege to lead such a business. And we know this for a fact because we’ve walked in your shoes many times.

    Over the last 25 years, we’ve been involved in the start-up, scale up and exit of several successful technology businesses, that between them have realized close to billion dollars of shareholder value. But along the way we’ve also had more than our fair share of disappointments and have the mental scars and bruising to prove it. We’ve made mistakes and fallen in what felt like bottomless pits. But fascinatingly enough, we learned as much from the ones that didn’t work, as we did from the successes. It’s these lessons which we thought we’d share in this book.

    So, who is this book for? We think there are three use cases here, so let’s expand.

    Firstly, you could be a Founder who has raised seed money or achieved a Series A and who set off like a rocket in the early years, conquering all before them. But something has happened.

    For some reason the business is not growing as fast as you’d once hoped. Without perhaps knowing why, sales have started to slow, and some air has come out of the tyres amongst key stakeholders. Renewals are harder to achieve, once automatically accepted upsells are being rejected and pricing is being squeezed. There’s a sense that the business needs a re-set and perhaps fresh ideas, and energy are needed to get the team back to smashing targets

    What we’ve learned is that if things have started to slow, especially from a sales point of view, it’s generally down to one of two things. Either the core value proposition has become lost somewhere in the heat of battle and has shifted with or without your knowledge. Or the sales team have lost their way and need some fresh inspiration. We’ll address both these issues (and many more) in this book. Sometimes it’s a combination of both, sometimes it’s something different, but these are two most common reasons we’ve found. If this is you, we hope this book will provide some fresh inspiration.

    The second use case would be a Technical Founder who has created some brilliant software but is unsure about how to go to market. Without trying to sound too like Liam Neeson, creating a highly effective sales and marketing plan requires a particular set of skills and experience.

    You might well be thinking it’s time to invest in an expensive sales team, and that might be the right answer. But before you do that, it might be worth reading this book because it contains a set of workbooks that will significantly stack the odds in your favour of gaining repeatable sales traction.

    Finally, this book is for Founders who are starting out on the SaaS journey and thinking about where to begin. You’ve come up with a great idea on how you might change the world for the better, but before you go all in, feel like you’d like to understand the Go to Market process more.

    This book is made up of ten workbooks which we recommend you follow sequentially and take time at the end of each chapter to reflect and then take action. We’ll teach you how to prepare your pain statement and then test it on personas within your target market. We’ll discuss how to uncover your perfect customer and what an Economic Buyer looks like. We’ll build Market Maps and debate the best ways you can become famous in your chosen field. We’ll look at Product Messaging, packaging, and pricing and at the very end we’ll show you how to put together an exciting Investor Proposition for when you need to raise capital. At its heart, this book is a Go to Market Handbook for SaaS Leaders because there’s nothing more important than hitting your sales targets.

    Read more

    £23.70
  • The Machine: A Radical Approach to the Design of the Sales Function: 1

    08

    Don’t read this book if you’re looking for an affirmation of the sales status quo. Roff-Marsh argues that the marketplace has changed dramatically since the evolution of the standard sales model and that radical change is being forced on organizations—like it or not!

    Here are just some of the radical changes that Roff-Marsh advocates (and sacred cows he slays) in this comprehensive and impeccably-argued treatise.

    Salespeople should be inside, not in the field.
    Engineers should perform necessary field sales activities.

    Revenue should be the responsibility of Operations, not Sales.
    Sales should focus exclusively on the pursuit of new business.

    Only commercial relationships are truly important.
    Personal relationships are more likely to be the consequence of good commercial relationships than they are to be the cause of them.

    Salespeople should be paid their market value in the form of a salary.
    Piece-rate pay (commissions) should be eliminated in sales, just like it has been elsewhere.

    Sales performance should be mandatory, not optional.
    Salespeople should be actively managed, and it should be a condition of their employment that they generate a commercially reasonable volume of new business.

    Salespeople should not prospect.
    The marketing department should be responsible for replenishing salespeople’s opportunity queues daily.

    The qualification of sales opportunities (or leads) destroys value.
    Salespeople should be selling to your competitors’ customers—not to folks who are actively looking for a new supplier.

    The Sales Development Rep role should be eliminated.
    SDRs are one of many common examples of sub-optimization in sales environments. You increase the salesperson’s win rate but you reduce the total volume of business won.

    Salespeople should focus on selling programs, not products.
    Unless a product is new and revolutionary, it should be packaged into a program of some kind (or it should be sold without salespeople).

    Shut down your branch offices and open (fewer) distribution centers.
    It’s speed to customer that’s important (not proximity).

    The Machine is a field guide for the executive who’s prepared to wrestle sales away from autonomous field-based artisans in favor of a tightly synchronized team of specialists. Readers will embrace The Machine either to exploit the new sales order or to avoid falling victim to it.

    If you employ salespeople and you’re committed to the growth of your organization, you really should read this book.

    Read more

    £12.40
  • The New Rules of Marketing and PR: How to Use Content Marketing, Podcasting, Social Media, AI, Live Video, and Newsjacking to Reach Buyers Directly

    The new eighth edition of the pioneering guide to generating attention for your idea or business, jam-packed with new and updated techniques

    As the ways we communicate continue to evolve, keeping pace with the latest trends in social media, including social audio like Clubhouse, the newest online video tools such as TikTok, and all the other high-tech influences, can seem an almost impossible task. How can you keep your product or service from getting lost in the digital clutter? The eighth edition of The New Rules of Marketing and PR provides everything you need to speak directly to your audience, make a strong personal connection, and generate attention for your business.

    An international bestseller with nearly half a million copies sold in twenty-nine languages, this revolutionary guide gives you a proven, step-by-step plan for leveraging the power of technology to get your message seen and heard by the right people at the right time. You will learn the latest approaches for highly effective public relations, marketing, and customer communications―all at a fraction of the cost of traditional advertising!

    The latest edition of The New Rules of Marketing and PR has been completely revised and updated to present the most innovative methods and cost-effective strategies. The most comprehensive update yet shows you details about the pros and cons of AI and machine learning to automate routine tasks. Your life is already AI-assisted. Your marketing should be too, but there are challenges to be aware of.

    The definitive guide on the future of marketing, this must-have resource will help you:

    • Incorporate the new rules that will keep you ahead of the digital marketing curve
    • Make your marketing and public relations real-time by incorporating techniques like newsjacking to generate instant attention when your audience is eager to hear from you
    • Gain valuable insights through compelling case studies and real-world examples

    The eighth edition of The New Rules of Marketing and PR: How to Use Content Marketing, Podcasting, Social Media, AI, Live Video, and Newsjacking to Reach Buyers Directly is the ideal resource for entrepreneurs, business owners, marketers, PR professionals, and managers in organizations of all types and sizes.

    Read more

    £18.20£21.90
  • The New Strategic Selling: The Unique Sales System Proven Successful by the World’s Best Companies

    01

    Learn from one of the bestselling books on sales ever published, which has cemented itself as the must-read for any sales or marketing professional, written by leaders at Miller Heiman – the global lead in sales and development.

    Strategic Selling presented the idea of selling as a joint venture, introducing the influential concept of ‘win-win’ and making it one of the bestselling books on sales ever published. The response to ‘win-win’ was immediate and fundamentally changed sales and marketing with its rejection of manipulative tactics, in turn positioning Miller Heiman as a global leader with the most prestigious client list in the industry.

    Now, learn from the latest, third edition of this genuine business classic with The New Strategic Selling which confronts the rapidly changing world of B2B sales including:
    – Real-world examples
    – Strategies for confronting the competition
    – New content on the most common challenges and questions from the Miller Heiman workshop

    The New Strategic Selling remains essential reading for any sales directors, managers or executives in any type of company and industry.

    Read more

    £25.70£27.50
  • The Other Side of Sales: An insider reveals the secrets to dealing with professional buyers

    02

    Whether it is in sports, in games or in business, the ones who are most successful are often the ones who know how to think like their opponent. And especially in the continuously evolving world of buying and selling, will these insights truly make the difference. Want to put an end to lost sales or decreasing margins? Re-think the relationship with your buyer.

    In ‘The Other Side of Sales’ author Mark Schenkius crosses over to the other side of the table and shares his secrets from almost two decades of experience in negotiations and procurement.

    Packed with new content, fresh insights and a unique set of 47 questions, this book is undeniably a game-changer for any sales professional.

    Mark Schenkius is the founder of ROI10, a globally operating training and consultancy firm focused on making you successful in sales and negotiations. He has worked for Mars Inc. for over 17 years in a variety of procurement functions, and has extensive experience providing training to both sales and procurement professionals.

    Full details of current services can be found at www.roi-10.com.

    Read more

    £3.20
  • The Pocket Guide to High Ticket Selling: A 12-Phase Sales Script You Can Use to Sell Millions Over the Phone

    05
    “After closing millions and millions of dollars on the phone myself, and training big sales teams, I can honestly say this guide and all of Dan’s knowledge is no BS. This booklet is to the point and gives people an in-depth understanding of the psychology behind selling and how to master persuasion. This handbook will get you up to speed in no time and make you a master, just like Dan himself. I highly recommend this to anyone trying to master sales, build a sales team, or close higher ticket sales. This is a MUST-read.”
    – Rudy Mawer, MawerCapital.com

    Dan Henry is a Wall Street Journal bestselling author of Digital Millionaire Secrets, professional speaker, founder of multiple million-dollar companies including GetClients.com, the CRO and Co-Founder of CloseDeals.com, and one of the most influential entrepreneurs in the world. Dan has been featured in Forbes, Entrepreneur Magazine, Business Insider, and more. Dan started his first company to pay his way through college. His first efforts, while only mildly successful, inspired him to drop out of college and pursue entrepreneurship full time. Since then, Dan has generated over $30M in revenue in his business, which he attributes in part to the Big Money Script found in this book. Dan has even closed over $1 million from stage in a single day using many of the strategies he freely shares on YouTube.

    Read more

    £0.80
  • The SaaS Sales Method for Sales Development Representatives: How to Prospect for Customers (Sales Blueprints Book 4)

    01
    The ultimate guide for Sales Development Representatives, also known as SDRs. In this book you will learn the most advanced prospecting sales skills from recognized leaders in the sales profession. Covering everything from determining the right fit to going deeper and understanding what a customer’s real pain is, The SaaS Sales Method for Sales Development Representatives: How to Prospect for Customers helps sales leaders, sales managers, and individual salespeople understand what it takes to succeed and provides step by step instructions.

    Read more

    £0.70
  • The SaaS Sales Method: Sales As a Science (Sales Blueprints Book 1)

    03
    In a modern recurring revenue business it is impossible to scale without treating sales as a science. In this first book of the Sales Blueprints series, Jacco Van Der Kooij and Fernando Pizarro break down the science of sales into its basic elements. Unlike any book before it, The SaaS Sales Method exposes the math the underpins each stage in revenue production, from marketing, to sales, to customer success, and infers how revenue leaders should structure their processes, organizations, and training in each. By linking all three functions, The SaaS Sales Method provides a framework for the modern revenue leader to understand and improve their entire system, shifting from what the authors call a superstar culture to a science culture in the process. While subsequent books in the series go into depth on the specifics of each revenue function and the skills needed to succeed in each, The SaaS Sales Method is the glue that holds the entire approach together.

    Read more

    £1.20
  • The Sales Director’s Guide To Avoiding Month-End Madness!

    UK Private Equity’s Go-To Sales Authority Graeme Hall has distilled his successful 30-odd year sales management career into a simple but powerful sales system. This system was proven time and again in the dynamic private equity environment which prizes results above all else.Any sales leader can benefit from this approach but new-in-post Sales Directors will find it particularly useful, as will anyone who needs to deliver sustainable sales improvement fast.

    Read more

    £12.40
  • The Secrets of SOCRATIC SELLING: How To Ask The Right Questions To Close The Sale

    Discover the Transformative Power of Socratic Selling!

    Unlock a revolutionary approach to sales that fosters genuine engagement, builds lasting relationships, and drives success. This insightful guide takes you on a journey through the Socratic method applied to modern-day sales interactions.

    Here’s what you’ll learn:

    • The Foundations of Socratic Selling: Delve into the history and core principles of the Socratic method, and discover how it revolutionizes sales engagement.

    • Understanding the Buyer’s Mindset: Explore common buyer personas, and learn how to empathize with and better understand your customers’ needs through insightful questioning.

    • The Art of Inquiry: Master the balance between open-ended and closed-ended questions to drive meaningful conversations and uncover the right solutions for your customers.

    • Building and Maintaining Rapport: Learn techniques for establishing trust, building rapport through Socratic questioning, and maintaining a positive, consultative dialogue throughout the sales process.

    • Overcoming Objections Gracefully: Discover how to employ Socratic questioning to address and overcome objections, backed by real-world examples and scenarios.

    • Closing the Sale: Uncover strategies for identifying buying signals, guiding the conversation towards closing, and exploring various closing techniques that complement the Socratic approach.

    • Continuous Learning and Self-Reflection: Engage in self-reflection, solicit feedback, and establish a routine for continuous improvement in your sales skills.

    • Practical Applications and Exercises: Dive into real-world case studies, exercises, and role-play scenarios to practice and refine your Socratic selling skills.

    This book is a powerful resource for sales professionals looking to elevate their sales game, build meaningful customer relationships, and achieve their sales goals with integrity and professionalism. Embrace the timeless wisdom of Socratic selling and transform your sales approach forever!

    Read more

    £8.50
  • The Selling Checklist: A Pocket Companion for Sales Success

    03
    “If selling was easy we’d all be doing it, and we’d all be rich.” That statement might be true, but while selling may not be easy, it doesn’t have to be complicated.
    In this short but impactful checklist-style sales book, Andrew Goldberg takes his usual blunt and direct coaching style and brings it to the unnecessarily complex world of sales. In just a few short hours, you will learn how to break your sales process down into its simplest parts, and turn it into a checklist that will help you ensure you bring your most professional self to every sales call, thereby improving your conversion rate, your average sales value, and ultimately, your sales.
    Review this book before every sales meeting, and you will always come out on top!

    Read more

    £8.50
  • The Trusted Advisor Sales Engineer

    01
    Sales and Sales Engineering leaders across the world have used the Trusted Advisor label hundreds of times over the past twenty years. Yet it really doesn’t mean that much without a lot of explanation. You may be thinking about some of these questions right now. Becoming a Trusted Advisor is not as simple as it sounds, which is why so many organizations either never try or make a half-hearted effort. Trusted Advisor – two words, five syllables, and fifteen letters hide a massive complexity. For the first time ever, there is now a book specifically designed to start the individual Sales Engineer on the journey to becoming a Trusted Advisor. Section One covers how to define and actually measure trust with your clients. Section Two looks at the practical aspects involved in building trust through Discovery, Presentations, Demos, and all the other standard activities of an SE. Section Three examines how to get started and put it all into practice – both for individuals and for SE teams. This is not one of those tiny 40-page eBooks. It’s over 150 pages of thoughts, ideas, best practices, and real-life examples based on dozens of clients and thousands of students who have already taken the workshop.** Note the Paperback is a reformatted version of the original eBook with only a few minor edits and updates with 2021-22 data. **

    Read more

    £12.30

Main Menu