Human Resources

  • Automatic Recruitment Agency: Scale to seven figures while working less

    08

    Many recruitment agency owners feel swamped with responsibilities and see little financial reward, so how can you gain financial freedom and choose how and when you work?

    Automatic Recruitment Agency provides an actionable, replicable blueprint for starting, scaling and automating your business. Leaving behind old, tired business models and looking to a new era, it will take you from recruiter via recruitment agency owner to seven-figure CEO.

    Read this book and learn how to:

    • Automate your recruitment agency using systems and processes that deliver predictable, consistent results
    • Harness assets that continually drive revenue and growth without effort
    • Attract clients and candidates using the new-era model
    • Run your business with less stress and overwhelm
    • Scale your business and grow your income while working fewer hours – and no overtime

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    £9.10£13.30
  • The School Premises Handbook: a guide for premises staff, business managers, headteachers and governors

    02

    A handbook to inform school premises staff, business managers, headteachers and governors in England of their legal responsibilities around buildings compliance.

    As well as exploring the impact of school buildings and grounds on student learning, The School Premises Handbook covers the working environment, fire safety, health and safety, statutory compliance duties, planning for maintenance, risk assessments, energy efficiency, environmental sustainability, and managing and developing a premises team. Jo Marchant, a highly experienced head of estates, introduces key legislation, further information sources, and an action checklist.

    New premises staff will find a wealth of information, from what to do on their first day in the role to planning the year-long cycle of maintenance activities. More experienced premises staff will also gain plenty of useful insights. School business managers will find advice on managing premises staff and developing their school estate. Headteachers will be informed of their responsibilities for ensuring their schools are safe and compliant. And governors and trustees will learn how to hold school leadership to account.

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    £15.20
  • The Art of Consultancy: A Powerful Toolkit to Becoming a Top Consultant

    02
    This is the practical approach I wish I had come across much earlier in my career. Cynthia Pexton-Shaw

    Whether you are just starting out, considering or already working as a consultant this book is essential reading, enabling you to understand the needs of your client and to get the result they want.

    There are more factors to consider in order to be a successful management consultant than simply subject matter knowledge. Problem solving and solution delivery have to be accomplished in usually tight project timescales while keeping clients happy. This book, based on the experience of training thousands of consultants, provides insights into the key processes of selling and delivering consulting services, together with the essential underpinning tools and techniques, and the commercial imperatives for running a successful consulting practice.

    This book contains the tools, tactics, secrets and attributes to develop and become a successful management consultant. The contents include chapters on the key processes such as:

    • The business of consultancy
    • Marketing and selling consultancy projects
    • Overview of the delivery process
    • Entry, Contracting, Diagnosis, Intervention and Closure

    And the essential underpinning skills such as:

    • Analytical tools and techniques
    • Reporting and Influencing clients
    • Designing, delivering training sessions and workshops
    • The practice environment

    ‘This is the practical approach I wish I had come across much earlier in my career. Calvert provides a strong guiding framework for delivering consultancy projects from beginning to end. His writing makes consulting easily accessible for anyone who wishes to deliver their particular expertise into a client organisation.’ Cynthia Pexton-Shaw, Elevation Learning

    ‘A book that gets to multiple editions is clearly a classic of its sector. Calvert’s is in its seventh and will probably go on to many more. It achieves a threefold feat: of being useful to the expert and to the recently qualified and to the student. Even those of us who have spent decades in this profession need a consultancy bible to refer to. Calvert shows how to be rigorous and systematic, but the book is packed with practical advice from one who is both an academic expert and a senior practising consultant. This is both The Art and The Science of Consultancy.’ Ian Watson – Immediate Past Chair ICMCI

    ‘This book explains in plain English the role and daily challenges of life as a management consultant, and has been an excellent source of reference in building our business. Calvert presents a practitioners view covering the requisite soft skills as well as the mechanics of solving the client’s business problems.’ Martyn Evans, Consulting Director, Altus

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    £11.20£14.20
  • She Thinks Like a Boss : Leadership: 9 Essential Skills for New Female Leaders in Business and the Workplace. How to Influence Teams Effectively and Combat Imposter Syndrome

    08
    Discover how to become an effective woman in leadership — even if you’re shy, avoid conflict at all costs, or lack confidence.

    Are you tired of seeing men at work get promoted, be given better assignments, and enjoy pay raises even though you know your skills and results are just as good, if not better?

    Do you find it difficult to express yourself during work meetings without being hostile or apologetic?

    Perhaps you’re tired of coming home feeling frustrated because you didn’t speak up at the meeting, or maybe you feel as though, no matter what you try, people just walk all over you.

    You know that there must be another way.

    And you’re right. But don’t worry: help is at hand.

    In an incredibly male-dominated world, it’s crucial — now more than ever — to develop the necessary skills to become an effective leader and start demanding what you deserve.

    Luckily, it’s easier than you think.

    You don’t have to buy into the self-help industry, which wastes your time, resources and energy on costly and often condescending life coaches and counselling sessions.

    All you need are easy, proven skills and traits that will help you gradually develop your self-esteem, sharpen your trust, and hone your boundary-setting and communication skills.

    If you’re someone who:

    • Is new into leadership
    • Wants to know how to manage a team more effectively
    • Finds it difficult to deal with employees
    • Doesn’t feel worthy of their leadership position (or doesn’t know how to reach one)
    • Lacks self-confidence
    • Wants to know the secrets to improving communication

    then Jemma Roedel can help you.

    Many people don’t understand that there’s a lot more to being a leader than just managing people.

    The first step to thinking like a boss is having the insight and understanding that pioneering successful women have — and using it to take constructive action.

    In She Thinks Like a Boss, here’s just a fraction of what you will discover:

    • What successful women in leadership are doing — and how you can copy them
    • What ‘imposter syndrome’ is, and how to FINALLY defeat it
    • Essential strategies for overcoming the fears that are holding you back
    • Why having a great team is the foundation to every business success (and how to build yours)
    • A blueprint for optimizing your team and the outstanding results it can produce
    • The 4-step communication model for setting strong boundaries
    • The rules of negotiation — and how to use them to get what you deserve

    And much more.

    Even if you feel uncomfortable or scared to face the issues that being a great leader brings, the key is to dive straight in. In She Thinks Like a Boss, you will be given specific and practical techniques to help you gradually overcome the problems you’re facing.

    You’re on a personal journey, but there are key steps you can take to set you on the path to live the life you dream of and be an inspiration to other women in business.

    Become an inspirational female leader today: scroll up, and click the “Add to Cart” button right now.

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    £12.30
  • Business management for the IB Diploma: Prepare for Success

    Enable your students to achieve success with the ultimate course companion; providing fully worked explanations of all framework requirements and topics, with practice questions and toolkit links to support and develop learning.

    – Strengthen skills and build confidence with exam-style questions relating to the four key concepts: Change, Creativity, Ethics and Sustainability, and how to incorporate context and content connections into exam answers.
    – Practice and revise effectively with a range of high achieving example answers, and demonstrations on the strategies used to reach them.
    – Business management toolkit feature highlights the essential tools in the new course with tasks designed to support understanding.
    – Achieve the best grades through advice given from a highly experienced author on how to approach each topic, with top tips and how to avoid common mistakes.
    – Answers are available to download for free: www.hoddereducation.com/ib-extras

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    £24.70
  • AQA A-level Business Year 1 and AS Fourth Edition (Wolinski and Coates)

    04

    These fully revised and up-to-date new editions and answer guides from Wolinski and Coates provide comprehensive coverage of the AQA A-level Business specification.

    – Wolinski and Coates’ comprehensive yet accessible style remains unchanged, covering everything students will need to succeed
    – Updated fact files and case studies give profiles of real business, so students can understand the real-world context of what they’re learning
    – Practice exercises and case studies with questions throughout allow students to apply their knowledge and prepare for assessment
    – Answer guides support teaching and save time in marking

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    £30.40
  • Questioning Performance: The Director’s Essential Guide to Health, Safety and the Environment

    03

    Why directors and senior managers need this book:

    • you have personal responsibilities for health, safety and environment
    • your organisation faces a host of legal requirements and liabilities
    • your company reputation could suffer if you don’t tackle these issues – and you will feel the heat of the shareholder and stakeholder pressure, with bottom line consequences
    • you need to take on board compelling moral and ethical reasons for getting these issues right
    • it’s not just about what’s happening on your home turf – these issues have significant European and global dimensions.

    There is no other book out there like this one – this definitive new title gives directors all they need to know about health, safety and the environment. It won’t swamp you with technical detail of legal overkill, and it won’t try to convert to you into an environmental evangelist or safety expert. But Questioning Performance will help senior people to gain assurance and discharge their responsibilities properly by enabling them to ask the right questions, understand the answers and see that they and their board take the best decisions about managing health, safety and environment risks.

    Engaging in meaningful dialogue with expert advisers can be tough. This books builds a bridge between directors and expert professionals – employed in-house or consultants – and enable directors to develop effective and productive discussions with health, safety and environment practitioners, managers, trade union officials, safety reps and enforcers.

    You may not be passionate about health, safety and the environment, and you may not think of these issues as your top priority – but as an individual, along with your company, you’re legally responsible for managing the risks properly and can be held personally liable for the consequences of failure. Once on the statute books, the new corporate manslaughter law will add further weight to your health and safety responsibilities at least.

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    £4.60
  • ISO 45001 Implementation: How to Become an Occupational Health and Safety Champion

    Over two million people worldwide die every year due to work-related accidents and illness, which corresponds to over 6000 deaths every day (International Labour Organisation, 2020). Globally, there are about 340 million occupational accidents and 160 million victims of work-related injuries and illness each year (International Labour Organisation, 2020). Occupational health and safety is a major challenge for many organizations.

    Regardless of the size and nature of their business, organizations should protect their people and provide a safe and healthy working environment. They should identify the potential health and safety risks present in their workplace and take appropriate action to keep their workers free from harm. Occupational safety focuses on potential safety hazards that can cause injury. Occupational health, on the other hand, looks at potential health issues such as occupational medicine, occupational hygiene, and primary health care, including the wellbeing of workers.

    For organizations that want to implement an occupational health and safety management system based on the ISO 45001:2018 standard but are not familiar with its structure and definitions, it often takes a significant amount of resources to understand the requirements of the standard and plan their implementation. This book provides guidance in establishing an occupational health and safety management system linked to the requirements of ISO 45001:2018. It aims to explain all the requirements of ISO 45001:2018 clause by clause to provide guidance to:

    • Organizations preparing for ISO 45001:2018 implementation

    • Individuals who want to build a career in occupational health and safety

    • Health and safety practitioners and managers who want to improve their occupational health and safety performance

    • Occupational health and safety consultants who prepare their clients for ISO 45001:2018 certification audits

    • Internal and external auditors who audit occupational health and safety management systems.

    In addition to the requirements of the standard, this book includes industry best practices, methods, and techniques to address these requirements. While clarifying each requirement of the standard, it also discusses the steps needed to achieve the requirement, areas that auditors may check, and mandatory or voluntary documents that may be maintained or retained to demonstrate conformity with the requirement.

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    £39.20£40.80
  • The Handbook of Health and Safety Practice 7e

    01
    Now in its seventh edition, this guide provides comprehensive coverage of all the new health and safety legislation, ensuring you can successfully implement the necessary legislation in your organisation. Fully revised and updated.Organised into two easy-to-use sections and fully illustrated with case studies, the Handbook of Health and Safety Practice discusses both the legal and the practical aspects of health and safety in the workplace. This authoritative guide helps you to take a more comprehensive view on health and safety and how it can contribute to your wider business objectives.

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    £3.60
  • Successful Health and Safety Management

    04
    This revised version includes up-to-date information on: legal changes in certain industries for demonstrating effective risk management; developments in standards and performance measurement; and experience in applying and implementing the text’s health and safety management framework.

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    £2.70
  • Health and Safety: Risk Management

    06

    Health and Safety: Risk Management is the clearest and most comprehensive book on risk management available today. This newly revised fifth edition takes into account new developments in legislation, standards and good practice. ISO 45001, the international health and safety management system standard, is given comprehensive treatment, and the latest ISO 9004 and ISO 19011 have also been addressed.

    The book is divided into four main parts. Part 1.1 begins with a basic introduction to the techniques of health and safety risk management and continues with a description of ISO 45001. Part 1.2 covers basic human factors including how the sense organs work and the psychology of the individual. Part 2.1 deals with more advanced techniques of risk management including advanced incident investigation, audit and risk assessment, and Part 2.2 covers a range of advanced human factors topics including human error and decision making.

    This authoritative treatment of health and safety risk management is essential reading for both students working towards degrees, diplomas and postgraduate or vocational qualifications, and experienced health and safety professionals, who will find it invaluable as a reference.

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    £55.10£59.80
  • Introduction to Health and Safety in Construction: for the NEBOSH National Certificate in Construction Health and Safety

    08

    Introduction to Health and Safety in Construction has been specially written for the thousands of students who complete the NEBOSH National Certificate in Construction Health and Safety each year. Fully revised in alignment with the April 2015 syllabus, the fifth edition provides students with all they need to tackle the course with confidence.

    The book covers all the essential elements of health and safety management in construction including the legal framework, risk assessment and control standards. Highly illustrated, with information provided in a clear, easily accessible format, it also provides checklists and record sheets to supplement learning.

      • Aligned to the NEBOSH National Certificate in Construction Health and Safety
      • Practice questions and answers to test knowledge and increase understanding
        • Complete with a companion website containing extra resources for tutors and students at www.routledge.com/cw/hughes

          The only textbook endorsed for the NEBOSH National Certificate in Construction Health and Safety, the Introduction to Health and Safety in Construction is also suitable for construction courses in the UK and overseas and serves as a comprehensive reference for managers and professionals within the construction industry.

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          £51.80£55.10
        • Principles of Health and Safety at Work

          08

          This is a reprint of ISBN 978-0-901-35743-4

          Widely acknowledged as the one stop summary of health and safety fundamentals, Principles covers law, safety technology, occupational health and hygiene and safety management techniques. Originally written by the late international health and safety expert Allan St John Holt, this new edition has been comprehensively updated by Allan’s colleague Jim Allen.

          The book is designed as a concise, accessible introduction to health and safety basics and includes revision notes and a wide range of references. It is a first class resource for NEBOSH Certificate students.

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          £42.40£44.60
        • Management of Health and Safety at Work

          08
          This guide and Approved Code of Practice is aimed at employers. It explains their duties under the Management of Health and Safety at Work Regulations 1999.

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          £12.30
        • Health and Safety at Work For Dummies, UK Edition

          08
          Are you complying with health and safety regulations in the workplace?

          Making mistakes in many areas of health and safety can be both incredibly dangerous and hugely costly. So what can you do to avoid hazards and expensive, time-consuming legal battles? That’s where Health & Safety at Work For Dummies comes in. Cutting through the clutter, it provides you with the practical, must-know information you need to ensure your workplace is a suitably safe environment that complies with government health and safety rules and regulations.

          Did you know that in 2014, 1.2 million working people suffered from work-related illnesses, 2,535 mesothelioma deaths occurred due to past asbestos exposure and 133 workers were killed on the job? The list goes on – and the statistics are staggering. Health & Safety at Work For Dummies shows you how to keep your employees safe from becoming another statistic in this frightening data. Arming you with critical information needed to adhere to health and safety regulations, it offers expert guidance on managing and implementing health and safety in your business, controlling workplace risks, going the extra mile in following orders and much more.

          • Offers an easy-to-follow overview for getting started with health and safety
          • Provides tips and advice for planning your health and safety management
          • Includes guidance on monitoring and reviewing your health and safety systems
          • Clearly demonstrates how to organize and motivate your workforce to comply with rules and regulations

          You can’t afford to run a business that doesn’t provide a safe work environment. Be smart, safe and proactive with the help of this essential guide.

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          £16.70£19.00
        • Health & Safety at Work Essentials: The One-Stop Guide to Health and Safety Issues in the Workplace

          04
          Over the past 30 years, the health and safety obligations and duties placed upon employers have ballooned. The price for failing to comply, whether through fines or claims by employees, can be high. This is a handy, one-stop guide for anyone responsible for, or interested in these issues in the workplace. Revised and updated for this new ninth edition, the book sets out the background legal essentials and provides succinct, practical advice on what measures to take. Covers: Legal background;managing health and safety; registering your business; maintenance and building work; equipment and machinery; harmful substances; accidents and emergency procedures; healthcare; vehicles in the workplace; protective equipment; recruitment and staff training; insurance provisions; defending HSE prosecutions; corporate manslaughter Includes: diagrams, template documents, useful addresses, publications,regulations, statutes, and work-related diseases and their causes

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          £9.00
        • Health and Safety Leadership Strategy: How Authentically Inclusive Leaders Inspire Employees to Achieve Extraordinary Results

          The purpose of this book is to awaken leaders to the unique opportunities now present in the areas typically delegated to Health and Safety. It is a strategy to utilize existing resources to fully develop and engage human potential to catapult business achievement. The confluence of Covid-19, the resulting burnout, the attention on diversity, equity and inclusion generated by the Black Lives Matter movement and the ‘great resignation’ continues to create openings to fundamentally change how we address personal development, sustainable growth and social responsibility. The argument within is that the better we manage the social aspects of the organization, the better our business results.

          Elucidating to the reader the societal shifts of workplace culture in recent years, this text expertly analyzes the importance of mental health in the workplace, whilst also explaining how management and HR departments can improve. It examines who is responsible for generating psychological safety and provides relationship strategies that will improve performance. The critiques in this text establish why it is imperative for business leaders to concentrate on how their company culture affects their employees, and whether their employees feel safe, seen and supported. The concepts and practices in this book are the ones that leaders have used across the ages to create commitment, accountability and excellence. Managers will benefit from a deeper understanding of how these issues impact every aspect of organizational performance.

          This book is essential reading for executives, leaders and those interested in leadership. They could be in the C-suite, operations, health and safety and HR. It is also directly relevant to organization development and change management specialists interested in including safety within their practice.

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          £33.20
        • Mind the Inclusion Gap: How allies can bridge the divide between talking diversity and taking action

          08

          Diversity programmes are everywhere. But are they working?

          A handful of organisations and individuals are leading the way but, on the whole, our diversity efforts are moving at a glacial pace. Homophobia, transphobia, racism and misogyny remain stubbornly pervasive – meanwhile, many inclusion programmes do more to create negativity toward the diversity agenda than they do to bring about measurable and lasting change.

          While most of us are curious about diversity, and some would go so far as to call ourselves allies, very few of us are skilled in inclusion. Instead, we double down on being nice and hope that will be enough. But this optimistic attitude may harm as much as help.

          This book is for anyone who wants to dive into the complex task of supporting diversity. It will build your confidence and practical know-how to help you navigate the polarised and divisive issues we face in the workplace and in the world. And it will give you everyday skills to move from talking about diversity to taking action, allowing you to play a meaningful role in shaping an inclusive future.

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          £12.20£14.20
        • The Medical Professional’s Guide to LGBT+ Inclusion: Creating a Workplace Culture that Nurtures a Welcoming, Inclusive, and Affirming Environment

          The rates of medical bullying, absences by LGBT+ professionals due to lack of safety in the workplace, and subsequent suicidality for LGBT+ youth and adults are exponentially higher than for non-LGBT+ youth and adults. As a result, many LGBT+ patients and professionals are suffering needlessly, and many business leaders are unsure of what to do. This book solves that problem.

          Featuring real-life situations and scenarios, a glossary, and further resources, this book enables professionals in a variety of business roles to integrate foundational concepts into their everyday interactions with potential and current employees to create an overall medical workplace culture that nurtures a welcoming, inclusive, and affirming environment for all. This book can be utilized by independent readers, department teams, and entire medical corporations reading experiences.

          Setting out best practices and professional guidance for creating an LGBT+ inclusive medical workplace, this approachable and easy-to-follow book guides medical leaders and anyone working in a medical facility toward appropriate and proven ways to create safer working environments, update workplace policies, enhance hiring and staff retention protocols, and better support LGBT+ employees in the workplace as well as for LGBT+ patient experiences.

          The real-life scenarios are a unique feature of this book. While many offer information, this book is practical and requires active engagement with the material for the reader. The scenarios offer the reader the opportunity to try out the foundational knowledge they obtained in earlier chapters by giving real business place experiences that others have been challenged by. After reading the scenario, there are intentional pointed thought questions, which can be used for discussion if the book is read in groups or teams. This encourages teamwork and shared learning. Then, readers will receive guidance from America’s leading LGBT+ expert, who uses her 25+ years of experience to guide the reader as if they were receiving individualized guidance right from her to them!

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          £16.00
        • Creating an LGBT+ Inclusive Workplace: The Practical Resource Guide for Business Leaders

          Setting out best practices and professional guidance for creating LGBT+ inclusive workplaces, this approachable and easy to follow book guides current and future leaders of all industries toward appropriate and proven ways to create safer working environments, update company policies, enhance continuing education and training, and better support LGBT+ people in the workplace.

          Featuring real-life situations and scenarios, a glossary, and further resources, Creating an LGBT+ Inclusive Workplace enables professionals in all aspects of professional roles to integrate foundational concepts into their everyday interactions with staff at all levels as well as within the community to create an overall workplace culture that nurtures a welcoming, inclusive, and affirming environment for all. This book includes postcards from PostSecret as its foreword and more than a dozen exclusive interviews from the world’s top leaders in a variety of industries with world-renowned reputations.

          Enabling professionals in a variety of business roles to create an overall workplace culture that nurtures a welcoming, inclusive, and affirming environment for all, this book is an essential resource for independent readers, department teams, and entire corporations.

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          £27.40
        • The Squiggly Career: The No.1 Sunday Times Business Bestseller – Ditch the Ladder, Discover Opportunity, Design Your Career

          07

          THE NO.1 SUNDAY TIMES BUSINESS BESTSELLER 2020

          ‘The Squiggly Career is about navigating work in a way that suits you, it’s a timely and brilliant handbook for now’ Stylist

          ‘A brilliant guide. Read it and get the tools you need to thrive in your career now and in the future’ Marie Forleo, author of Everything is Figureoutable

          ‘Logical, practical and based on tried and tested models’ Financial Times’s Book of the Month

          Career ladders and jobs for life are a thing of the past

          Today, we’re living in a world of squiggly careers, where moving frequently and fluidly between roles, industries, locations, and even careers, is becoming the new normal. Squiggly careers can feel stressful and overwhelming, but if you know how to make the most of them, they can be full of opportunity, freedom and purpose.

          And to make the most of our increasingly squiggly careers we need to answer some important questions: What am I good at? What do I stand for? What motivates and drives me? Where do I want to go in the future?

          In The Squiggly Career, you’ll learn how to:

          – Play to your super strengths
          – Discover your values
          – Overcome your confidence gremlins
          – Build better support networks
          – Explore your future possibilities

          Packed with insights about the changing shape of work and inspiration from highly successful people, this book will fuel your growth and help you be happier, and ultimately more successful in your career.

          If you enjoyed reading this, check out You Coach You, Helen and Sarah’s practical guide to getting unstuck, increasing self-awareness and solving knotty career conundrums.

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          £10.50£16.10
        • The Coaching Manual: The Definitive Guide to the Process, Principles, and Skills of Personal Coaching

          08
          Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching.
          This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work.

          • Understand and develop the core skills and beliefs of an effective coach
          • Know how to ask insightful questions that deliver valuable answers
          • Gain practical help to plan coaching assignments that accelerate and improve your results
          • Adeptly handle the main barriers to great coaching
          • Feel fully confident in your ability to coach in any situation

          Whether you’re new to coaching or already an experienced coach, you’ll find clear guidance and principles to help you coach more effectively and with greater impact.
          To support you further The Coaching Manual has a range of free to download resources – templates, tools and checklists.

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          £12.90£16.10
        • Coaching for Performance: The Principles and Practice of Coaching and Leadership FULLY REVISED 5TH ANNIVERSARY EDITION: The Principles and Practice of … FULLY REVISED 25TH…

          08

          Coaching for Performance is the #1 book for coaches, leaders, talent managers and professionals around the world. This is the definitive, updated and expanded edition.

          “The proven resource for all coaches and pioneers of the future of coaching.” Magdalena N. Mook, CEO, International Coach Federation (ICF)

          An international bestseller, featuring the powerful GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

          Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand new practical exercises, corporate examples, coaching dialogues, and a glossary, strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.

          “Shines a light on what it takes to create high performance.” John McFarlane, Chairman, Barclays, Chairman, TheCityUK

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          £13.00£21.99
        • Turn The Ship Around!: A True Story of Turning Followers into Leaders

          08

          ‘David Marquet is the kind of leader who comes around only once in a generation . . . his ideas and lessons are invaluable’ Simon Sinek, author of Start With Why

          Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet.

          One day, Marquet unknowingly gave an impossible order, and his crew tried to follow it anyway. He realized he was leading in a culture of followers, so he upended the traditional leadership model and put control in the hands of his crew. Before long, his team became fully engaged and the Santa Fe skyrocketed from worst to first in the fleet.

          No matter your business or position, you can apply Marquet’s approach to create a workplace where everyone takes responsibility for their actions, people are healthier, happier – and everyone is a leader.
          ___________________________________________________________________________________

          WHAT READERS ARE SAYING ABOUT TURN THE SHIP AROUND:

          ‘I have bought this book for my entire senior team’ Amazon Review

          ‘Putting in place the ideas and practices has transformed my work life balance, engaged my teams and improved performance’ Amazon Review

          ‘Love this book. The most practical actionable advice I can remember reading’ Amazon Review

          ‘As an owner of a small business I found Marquet’s book inspirational’ Amazon Review

          IN HIS LATEST BOOK, LEADERSHIP IS LANGUAGE, MARQUET BUILDS ON HIS TEACHING, SHOWING US HOW TO LEAD OUR TEAMS TO SUCCESS THROUGH THE LANGUAGE THAT WE USE.

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          £1.99
        • COACHING HABIT: Say Less, Ask More & Change the Way You Lead Forever

          08
          Look for Michael’s new book, The Advice Trap, which focuses on taming your Advice Monster so you can stay curious a little longer and change the way you lead forever.

          In Michael Bungay Stanier’s The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.

          Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples’ potential. He unpacks seven essential coaching questions to demonstrate how―by saying less and asking more―you can develop coaching methods that produce great results.

          · Get straight to the point in any conversation with The Kickstart Question
          · Stay on track during any interaction with The Awe Question
          · Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question
          · Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question
          · Finally ensure others find your coaching as beneficial as you do with The Learning Question

          A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work―and your workplace―from good to great.

          “Coaching is an art and it’s far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part―how to take this new information and turn it into habits and a daily practice.
          ―Brené Brown, author of Rising Strong and Daring Greatly.

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          £9.10£13.99
        • Designing Data-Intensive Applications: The Big Ideas Behind Reliable, Scalable, and Maintainable Systems

          08

          Data is at the center of many challenges in system design today. Difficult issues need to be figured out, such as scalability, consistency, reliability, efficiency, and maintainability. In addition, we have an overwhelming variety of tools, including relational databases, NoSQL datastores, stream or batch processors, and message brokers. What are the right choices for your application? How do you make sense of all these buzzwords?

          In this practical and comprehensive guide, author Martin Kleppmann helps you navigate this diverse landscape by examining the pros and cons of various technologies for processing and storing data. Software keeps changing, but the fundamental principles remain the same. With this book, software engineers and architects will learn how to apply those ideas in practice, and how to make full use of data in modern applications.

            • Peer under the hood of the systems you already use, and learn how to use and operate them more effectively
            • Make informed decisions by identifying the strengths and weaknesses of different tools
            • Navigate the trade-offs around consistency, scalability, fault tolerance, and complexity
            • Understand the distributed systems research upon which modern databases are built
            • Peek behind the scenes of major online services, and learn from their architectures

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            £34.75£47.99
          • Leaders Eat Last: Why Some Teams Pull Together and Others Don’t

            07

            Leadership is not a rank, it is a responsibility. Leadership is not about being in charge, it is about taking care of those in your charge.

            When we take care of our people, our people will take care of us. They will help see that our cause becomes a reality.

            In Leaders Eat Last, Simon Sinek, internationally bestselling author of Start With Why, investigates these great leaders from Marine Corps Officers, who don’t just sacrifice their place at the table but often their own comfort and even their lives for those in their care, to the heads of big business and government – each putting aside their own interests to protect their teams.

            ‘Simple and elegant, it shows us how leaders should lead’ William Ury, co-author of Getting to Yes

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            £1.99
          • The Five Dysfunctions of a Team: A Leadership Fable (J–B Lencioni Series)

            08
            In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

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            £17.05£21.00
          • What It Takes: The Inspiring Journey of Sarina Wiegman and the Lionesses’ Rise to Success

            01

            Winning strategies of one of football’s most successful coaches

            As FIFA’s most decorated female football manager and a former player, Sarina Wiegman has led both the Netherlands and England women’s national teams to historic victories. She stands out as a true pioneer in the game, and her coaching philosophy has earned her a reputation as one of the most successful coaches in football history.

            This personal account of Sarina’s life journey begins with her early passion for football, and covers her key moments on the pitch as well as her ascension to the top of the coaching world. Join Sarina as she talks us through her rollercoaster ride of victories and challenges, the tough decisions she had to make both on and off the pitch, and the relentless pursuit of excellence that saw her rise to become an indomitable figure in the world of sports.

            And, it’s not just about the game. In a world where football has become more competitive than ever, Sarina’s revolutionary approach to leadership, mentorship, and performance management has garnered global attention. In What It Takes we gain invaluable insight into Sarina’s unique philosophy, as she shares how she fostered an environment that values determination, teamwork, and mutual respect. A strong advocate for women in the sport, she outlines a transformative and inclusive future for football where everyone has an equal chance to shine, irrespective of gender.

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            £10.99

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