Management

  • HBR’s 10 Must Reads on Strategic Marketing (with featured article “Marketing Myopia,” by Theodore Levitt)

    03

    Stop pushing products―and start cultivating relationships with the right customers.

    If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you reinvent your marketing by putting it―and your customers―at the center of your business.

    Leading experts such as Ted Levitt and Clayton Christensen provide the insights and advice you need to:

    • Figure out what business you’re really in
    • Create products that perform the jobs people need to get done
    • Get a bird’s-eye view of your brand’s strengths and weaknesses
    • Tap a market that’s larger than China and India combined
    • Deliver superior value to your B2B customers
    • End the war between sales and marketing

    Read more

    £14.10£16.10
  • Rich Dad’s Advisors: You Don’t Have to Be an Attack Dog to Explode Your Income

    08
    Bearing the brand name of bestselling Rich Dad, Poor Dad, SALESDOGS reveals how knowing the characteristics and interactions of the five basic ‘breeds’ of people will be sure to help anyone improve their business and selling savvy. Different workers have the personality traits of different breed of digs. This is the idea behind SALESDOGS, a clever business book in which sales expert Blair Singer reveals how anyone can learn what their natural strengths and weaknesses are in order to achive best possible results. With information on a wide variety of sales topics – from dealing with ‘big dogs’ to protecting one’s territory – SALESDOGS is a fun new way of looking at the sales game. By knowing the five basic breeds of people – the Pit Bull, the Golden Retriever, the Poodle, the Chihuahua and the Basset Hound – readers will have the necessary insight to improve their business and selling savvy.

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    £14.10
  • How to Talk to Anybody: Learn the Secrets to Small Talk, Business, Management, Sales & Social Conversations & How to Make Real Friends (Communication Skills)

    08

    (With Bonus Audio) Would you like to skyrocket your communication skills in your career, personal and intimate life?

    Would you like to be able to draw people towards you like a magnet?

    This book is NOT just another communication book and is NOT just a book of tips.

    This is the ultimate communication system for talking to anybody, anywhere and in any situation.

    Using the scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm and conviction, rapidly and naturally.

    This will massively transform all areas of your life.

    [Includes a Rapid Learning Accelerator Audio to download to accelerate your success]

    YOU WILL LEARN HOW TO:

    ✓ Skyrocket your communication skills in your career, personal and intimate life.

    ✓ Effortlessly talk to anyone, anytime, anywhere and in any situation

    ✓ Powerfully take control of any conversation

    ✓ Intuitively master small talk

    ✓ Effectively develop unstoppable charisma

    ✓ Naturally get anyone to like you

    ✓ Easily attract real new friends and intimate partners

    ✓ Successfully talk to difficult people

    ✓ Automatically draw people towards you like a magnet every time you speak

    And a lot more…

    TWO BOOKS IN ONE

    In Part One, you will learn how people are wired, what they respond to, and what motivates them.

    In Part Two, you will learn how to use all the principles and techniques to be a truly masterful communicator.

    Are you ready to skyrocket your business, personal and intimate communication?

    Scroll up, click the “Buy Now with 1-Click” button and Start Reading Now!

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    £13.99
  • No B.S. Direct Marketing: The Ultimate No Holds Barred Kick Butt Take No Prisoners Direct Marketing for Non-Direct Marketing Businesses

    08
    Dan S. Kennedy dares marketers to dramatically simplify their marketing, refocusing on what works. Updated to address the newest media and marketing methods, this marketing masterplan delivers a short list of radically different, little-known, profit-proven direct mail strategies for ANY business. Strategies are illustrated by case history examples from an elite team of consultants―all phenomenally successful at borrowing direct marketing strategies from the world of online sales, infomercials, etc., to use in ’ordinary’ businesses including retail stores, restaurants, and sales.

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    £13.90£16.10
  • Selling Is Hard. Buying Is Harder: How Buyer Enablement Drives Digital Sales and Shortens the Sales Cycle

    03

    Enable Your Buyers for Faster B2B Sales

    What drives B2B sales most effectively—focusing on what you do as a salesperson or on what your champion and the buying group does behind the scenes? The latest research makes it clear that the B2B buying process has become too complex and difficult and buyers today crave companies and experienced guides who make the process easier. Focus on making buying easier and your prospects will buy from you faster and more often.

    Sales teams can shorten the sales cycle by as much as 68% when they learn to equip their champion—the people promoting their solution inside the target account—using the DEEP-C™ buyer enablement framework: Discover, Engage, Equip, Personalize, and Coach. This book guides sales leaders and professionals through the process of moving from a sales-focused approach to a buyer enablement model that reduces buying friction and accelerates the purchase.

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    £13.90
  • Managing Teams For Dummies

    08
    In the ever-changing world of work, the idea of spending some or all of your time working in teams is becoming more and more common. From solving problems, to tackling projects, to providing organizational leadership, the roles and importance of teams continue to grow. Leading a team is no easy job, but when a team gels, they can far outperform traditional work groups.

    Managing Teams For Dummies is for anyone who has been asked to take on the role of team leader. This book can help you manage your team, whether you’re a senior manager or worker who doesn’t have supervisory responsibilities, but has become the point person on a specific project.

    Managing Teams For Dummies can help you build and lead high-performing teams. Packed with tips on setting and reaching goals, resolving conflicts, leading teams through change, and providing team members with the skills to work together productively, this book will help you keep any team you mange focused and efficient. Managing Teams For Dummies will also:

    • Take you beyond the conceptual idea of teams and provide practical advice for developing groups that become winning teams
    • Describe the type of leadership needed to guide teams successfully and prepare you for challenges that arise
    • Reveal the three cornerstones’ model for developing team success and provide how-to strategies to make them happen
    • Discuss the types of teams that are growing in popularity, namely self-directed teams, project teams, and task teams

    Teams make it possible to bring together the variety of skills, perspectives, and talents that you need in the contemporary workplace. With Managing Teams For Dummies you can make sure your team performs to the best of its ability and while trying to achieve its goal.

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    £13.70£15.70
  • Data-Driven Sales: Learn how B2B sales leaders at HubSpot, Salesloft, and other top companies use data to grow faster

    02
    The days of steak dinners, generic email blasts, and smooth talking are rapidly fading. Businesses are relying on data to power their decisions, be more efficient, and grow faster. Salespeople are too.

    Personalization, automation, and smart management are just some of the ways that sales teams are saving time, improving conversion rates, and closing more deals. We interviewed leaders in B2B SaaS sales at companies like HubSpot, Salesloft, and OpenView to get practical advice on how to be a data-driven salesperson.

    In Data-Driven Sales, you’ll get insight on a number of areas, including:
    Chapter 1 — How to price your SaaS product
    Chapter 2 — Using data for inbound lead qualification
    Chapter 3 — The basics of scaling outbound sales
    Chapter 4 — How to increase outbound email conversion
    Chapter 5 — The art & science of predictive sales forecasting
    Chapter 6 — Finding buying triggers
    Chapter 7 — Optimizing sales compensation
    Chapter 8 — How to create a repeatable sales process
    Chapter 9 — Measure, motivate, and improve your sales team’s performance
    Chapter 10 — The formula to scoring & hiring great sales reps

    Regardless of how technical you are, you can use data to make an impact in your day-to-day. Use these tips from Data-Driven Sales to become a modern salesperson, enhancing the way you see your product, leads, and team.

    Here’s what one of our readers had to say about Data-Driven Sales:

    “Every chapter shows exactly how a company overcame their challenges and tactical ways you can do the same. Most sales advice in SaaS is generic. This isn’t.”
    Hiten Shah, Co-Founder of Quick Sprout

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    £13.70
  • Ultimate Guide to LinkedIn for Business: Access more than 500 million people in 10 minutes (Ultimate Series)

    03
    Find and Network with the Right Professionals

    You know it’s smart to connect with over 500 million business professionals on LinkedIn, but you may not know how to do it without wasting tons of time and money. LinkedIn expert and trainer Ted Prodromou delivers a step-by-step guide to using LinkedIn to grow your business, find profitable clients and customers, and hire the perfect employees. With more than a decade of experience helping businesses and entrepreneurs grow using SEO, pay-per-click management, and LinkedIn, Prodromou shares the most effective ways to keep you and your business in front of decision makers and build strong referral networks.

    You’ll learn how to:

    • Make online connections that are as strong as those made in person
    • Use content marketing to build and promote your thought leadership profile
    • Build trust with prospective clients by exploring similar interests and groups
    • Develop a closing process that convert connections to clients
    • Leverage your LinkedIn presence to drive you and your business to the top of the results page on multiple search engines―even GoogleAs the definitive social network for people doing business, entrepreneurs ignore LinkedIn at their own peril. Take the direct approach to reaching the movers and shakers by listening to what Ted has to say.
      ―Joel Comm, New York Times bestselling author of Twitter Power 3.0: How to Dominate Your Market One Tweet at a TimeIf you want to know the behind-the-scenes, real-world strategies, you need to read this book filled with applicable tips and tricks to save you time and money, and to give you a roadmap to actually making money on LinkedIn.
      ―Scott Keffer, bestselling author and founder of Double Your Affluent Clients®

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    £13.60£15.20
  • Decoded: The Science Behind Why We Buy

    08
    A groundbreaking exploration of purchasing behaviour and its essential role in smarter marketing practices to benefit your organization

    If you understand why people buy, you are already one step ahead in reaching out to them effectively with your products and services. Decoded: The Science Behind Why We Buy offers a groundbreaking exploration into the science of purchasing. The book specifically demonstrates why decision science has proven invaluable to the field of marketing by helping to explain purchasing behaviours.

    Decoded delivers a practical framework and guidelines for applying science to the marketing practices you use every day. As a marketing professional, you can look to this book for behavioural knowledge, timely case studies, and an understanding of methodologies. You’ll gain advice on how to employ knowledge about behaviours for more effective brand management, from strategy to implementation to new product development.

    You’ll also gain useful insight into the latest research on consumer motivations that lead to purchasing decisions. Learn more about what happens in the human brain as buyers make their choices. This updated edition of Decoded provides new material that marketers can apply to informed, successful practices.

    • Gain an understanding of the Jobs to Be Done (JTBD) approach
    • Take a closer look at the Ferrero neuroscience study that supports JTBD
    • See updated and relevant case studies of JTBD at work
    • Discover how to engage customers through digital touchpoints

    If you’re a marketing practitioner, an understanding of decision science will enhance your day-to-day work. Decoded helps you see how science and marketing come together. Immerse yourself in the science of why people buy and gain a stronger base of knowledge as you develop strategies, implement marketing plans, and meet customer needs through innovation.

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    £13.60£17.10
  • Gym Membership Sales: Tripple your growth, develop your team, change your life

    Are you tired of experimenting with what might work to have more members in the current environment? Would you like to have a process for growing your gym, thriving in chaos and increasing your time freedom?

    In Gym Membership Sales you’ll find:

    ① Membership growth strategies for having more members with less effort that are currently being used in hundreds of gyms and studios right now

    ② Practical tools for training your team to grow your business and manage operations for you

    ③ The principles that will liberate your bandwidth as an owner

    ④ Accompanying templates, step-by-step guides and the most cutting edge resources for brining more people in through your doors

    “I’ve never found such a clear guide to helping people make a powerful but authentic choice to enrollment. If you want more enrollments without being pushy or slimy, I highly recommend reading this book ASAP.” – Christopher D.

    “I’ve read it two times. My ability to train people has improved immeasurably by reading this book… I’m buying 15 copies. My son is in a different type of sales and uses this stuff, and is killing it!” – Lou F.

    “It’s both empowering and practical… You walk away with practical tools, actionable steps, and you can put a full system together from this book, but you’re also going to be equipped for running that system.” – Laura L.

    A note from the Author:

    “There’s nothing magical about what you’ll find in this book… but it is my very best shot at giving you the most effective catalyst for growth and freedom based on what I use in my own gym and my client’s gyms. I hope you’ll use this to change the lives around you for the better by starting with your own, passing that on to your team and lastly to the rest of the world. Here’s to the growth of your business, more lives changed and your expanding success as the natural result. The Members on Demand team and I will see you on the other side!”

    Don’t wait, start having more members now… Scroll to the top & click the “Buy Now” button!

    Read more

    £13.60
  • Gym Membership Sales: Tripple your growth, develop your team, change your life

    Are you tired of experimenting with what might work to have more members in the current environment? Would you like to have a process for growing your gym, thriving in chaos and increasing your time freedom?

    In Gym Membership Sales you’ll find:

    ① Membership growth strategies for having more members with less effort that are currently being used in hundreds of gyms and studios right now

    ② Practical tools for training your team to grow your business and manage operations for you

    ③ The principles that will liberate your bandwidth as an owner

    ④ Accompanying templates, step-by-step guides and the most cutting edge resources for brining more people in through your doors

    “I’ve never found such a clear guide to helping people make a powerful but authentic choice to enrollment. If you want more enrollments without being pushy or slimy, I highly recommend reading this book ASAP.” – Christopher D.

    “I’ve read it two times. My ability to train people has improved immeasurably by reading this book… I’m buying 15 copies. My son is in a different type of sales and uses this stuff, and is killing it!” – Lou F.

    “It’s both empowering and practical… You walk away with practical tools, actionable steps, and you can put a full system together from this book, but you’re also going to be equipped for running that system.” – Laura L.

    A note from the Author:

    “There’s nothing magical about what you’ll find in this book… but it is my very best shot at giving you the most effective catalyst for growth and freedom based on what I use in my own gym and my client’s gyms. I hope you’ll use this to change the lives around you for the better by starting with your own, passing that on to your team and lastly to the rest of the world. Here’s to the growth of your business, more lives changed and your expanding success as the natural result. The Members on Demand team and I will see you on the other side!”

    Don’t wait, start having more members now… Scroll to the top & click the “Buy Now” button!

    Read more

    £13.60
  • The Sales Book: How to Drive Sales, Manage a Sales Team and Deliver Results

    07

    SELLING AND SALES MANAGEMENT IN ACTION

    The Sales Book picks out the top challenges that you are likely to face and shows you how to maximise your own performance and that of a sales team. Every challenge is broken down into user-friendly advice that follows a clear structure:

    # The objectives of each section

    # An overview of the main principles

    # What you need to do to achieve success

    # A speed-read checklist to help you remember key points

    Whether you’re looking for practical sales techniques or advice on how to build a sales strategy, this easy to use guide is a must-have for those involved in sales at any level.

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    £13.40£14.20
  • The Art of Selling Memberships: How I’ve Sold Millions of Dollars in Gym Memberships and How You Can Too

    01

    The Ultimate Sales Book for Closing More Gym Memberships and Making More Money.

    A 5-Step Process That Anyone Can Master!

    Selling gym memberships is a true art and like art you can create a beautiful masterpiece that brings you millions of dollars or you can be a starving artist. In this groundbreaking new book, you will learn how a man turned himself from a membership sales beginner into a membership sales master, selling millions of dollars in memberships along the way.

    You’ll discover:

    • How to ask the most powerful question in the universe to uncover your prospect’s true buying motivations.

    • Techniques to prepare yourself for success both physically and mentally.

    • The reasons why people buy memberships (it’s not what you think).

    • Ways to generate and close leads from the telephone, from walk-ins, from the Internet/social media, and from face-to-face contacts.

    • The only four objections a prospect will have, why every prospect has them, and how to overcome them with ease.

    • Three keys to doing a great gym tour and trial workout.

    • How to get a commitment and paid in full memberships.

    • The art of closing the hesitant buyer with closes like the “You Are Getting In Your Own Way Close”, the “My Life Isn’t Going to Change Close”, the “Show Me The Money Close”, and many more.

    Who is this book for?

    Owners, operators, personal trainers, and program directors of gyms, fitness centers, health clubs, and martial arts studios who want to close more sales so that they can make more money with less effort. In fact, anyone who is involved in personal selling of any kind will benefit from the knowledge and experience shared in this book. From handling leads to closing prospects, this book takes you through it all.

    Plus get these FREE BONUS GUIDES!

    Purchase the book, text AOSMBONUS to (678) 506-7543, and you’ll get these FREE BONUS GUIDES:

    10 Low Cost to No Cost Ways to Promote, Market, and Generate Leads for Your Gym!

    The Silver Bullets of Selling: How to Generate Non Stop Referrals

    Scroll up and get your copy today.

    Read more

    £13.30
  • 9 Secrets to Win Deals and Influence Stakeholders: A Field Guide to B2B Negotiations

    02

    If you’re the hero, that makes me the villain.

    My name is Mark Raffan, and before I became the host of the Negotiations Ninja podcast, before I was voted as a Top 10 Negotiations Guru worldwide, and before I trained Fortune 500 and 100 executives…

    …I specialized in procurement.

    And if you negotiated with me, I probably ate your lunch. And you probably thanked me after.

    Consider this your insider’s B2B sales guide, straight from the other side of the table.

    What You Get

    This field guide is a flexible framework designed for B2B salespeople like you. Each chapter contains a secret and a challenge. Once understood, these secrets will give you insider knowledge to win more deals and influence critical stakeholders. And if you complete every challenge, you’ll close this book ready to crush your next negotiation.

    Why This Guide

    • Ditch the overused talk tracks. Get real strategies that put you on another level.
    • Exponentially increase your odds of success on every. Single. Deal.
    • Understand power and leverage. Who has it (and how you can have more).
    • Sales isn’t magic. Turn your negotiation goals into consistent and attainable results.
    • Learn the 9 insider secrets to forever negotiate better, smarter, more lucrative deals.

    Your next negotiation could change your life. But only if you’re ready for it.

    Read more

    £13.30
  • Motivate the Unmotivated: A step-by-step system you can use to raise motivation in your classroom tomorrow

    08
    Have you noticed that the traditional methods for motivating students rarely seem to work?Stickers, merit marks, reward charts, praise assemblies, certificates etc. are used in almost every school all over the world and yet most teachers struggle to get reluctant students involved in lessons. Punishments are even less effective – despite giving threats and dishing out detention after detention these students still don’t seem to care.If you want to get more of your students engaged and taking part in lessons, it’s time to forget trying to control them and instead create a situation where they are naturally motivated, from WITHIN.Is that really possible? Yes! And it’s super-easy when you use the step-by-step plan laid out in Rob Plevin’s Motivate the Unmotivated…This fantastic teaching resource offers a complete step-by-step system together with hundreds of practical strategies to:- Invite and stimulate student interest from the moment your lesson begins, – Create an extremely positive, collaborative classroom climate – Minimise classroom management issues related to boredom and low engagement – Provide interactive lesson formats which even your most switched-off students won’t be able to resist- Reach ALL your students through multiple learning channels – Increase participation with little-known ‘involvers’ which work every time!Includes downloadable BONUS training materials and printable resources.

    Read more

    £13.30
  • The 30 Day MBA in Marketing: Your Fast Track Guide to Business Success

    03

    Discover the teachings and insights from the world’s leading marketing courses with The 30 Day MBA in Marketing.

    From advertising and promotion to buyer behaviour and budgets, this comprehensive book includes all of the modules you would find at a top business school, allowing you to fill the gaps in your knowledge and develop your creative, analytical and decision-making skills. It also features an array of fascinating case studies from some of the world’s most successful businesses, clarifying how these skills drive success.

    With its comprehensive insights and accessible guidance, The 30 Day MBA in Marketingis essential reading whether you are a professional looking to accelerate your career or a student interested in expanding your knowledge.

    About the 30 Day MBA Series…
    MBAs are expensive, demanding and time-consuming. Covering marketing, finance and international business, this internationally bestselling series offers you the same world-class insights and guidance without the costly investment.

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    £13.20£16.10
  • Once Upon a Deal…: Stories about life, work and negotiation (Scotwork)

    08

    Negotiation is everywhere. Yet even though we use it all the time – at work and at home – very few of us really understand how it works, and many of us find it uncomfortable.

    Once Upon a Deal… is a collection of stories that reveal the principles of negotiation. When you begin to negotiate you embark upon a journey: if you know the steps involved, and understand the way its progression ebbs and flows, you will be better equipped not only to reach a successful conclusion but also to enjoy the process more.

    Get ready to rethink negotiation, and discover practical tips and tricks along the way to build your skill and confidence.

    Scotwork has been in the business of developing capability in commercial negotiation for nearly 50 years: these entertaining stories are drawn from the team’s extensive and rich experience across many sectors and situations.

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    £13.10£14.20
  • Understanding Disease: A Health Practitioner’s Handbook

    08

    This book explains with a minimum of jargon how diseases start, what that main symptoms are and how they may affect us.

    It is intended as a concise guide for those working in alternative medicine and also for those without a medical background who want a clearer understanding of the ways in which common illnesses develop and the terms used to describe them.

    Read more

    £13.10£15.20
  • Winning!: The path to Rugby World Cup glory

    08

    ‘There is so much more to the man than single-minded determination.’ Sunday Telegraph

    ‘His first day in the job of England coach is superbly described, and thereafter he is forever going the extra yard to make his team great.’ Sunday Times
    __________

    Winning! tells a remarkable story – an unforgettable journey that began in September 1997 and took the English Rugby Team team from the lower ranks of international first-class rugby to the top as World Cup Champions.

    Sir Clive Woodward and his team mounted a campaign of vast change, great learning, team building and clear vision to achieve their aim. ‘We would question everything, change anything and leave no stone unturned,’ he writes.

    WINNING! will talk about the team’s journey of innovation and discovery and will reveal exactly how it happened, the fundamentals of their success and how these principles can be applied to any human endeavour. ‘We changed the way we coached, the way we played and, of equal importance, how we operated off the field.’ Bringing his business management skills to the game, Woodward simplified the entire approach to the structure of the team and created new management systems both on and off the pitch.

    In an anecdotal style, Clive Woodward entertains and informs while he describes the thrilling build-up to England’s World Cup triumph in 2003.

    Read more

    £13.10£14.20
  • Shikake: The Japanese Art of Shaping Behavior Through Design

    01

    The Life-Changing Magic of Tidying Up meets Nudge in this irresistible design method from Japan.

    Following The Little Book of Hygge, The Gentle Art of Swedish Death Cleaning and other bestsellers, Shikake introduces the latest example of practical wisdom from abroad: shikakeology, a phenomenon sweeping Japan. Naohiro Matsumura-renowned as the founder of the study of shikake, the Japanese word for “device”-has devised a new approach to design as astonishingly simple in its logic as it is sophisticated in its psychology. For example: * a staircase painted like piano keys prompts people to exercise * a symbol of a shrine placed in a public square discourages vandalism Combining traditional Japanese aesthetics with the lessons of behavioural economics, Matsumura presents a tool kit for literally anyone who wants to create their own mindful designs-and reveals how shikakes can help us address big challenges, including even climate change. Mind-bending yet elegant, Shikake will inspire readers to appreciate-and transform-the analogue world around them.

    Read more

    £13.10£14.20
  • Coaching for Performance: The Principles and Practice of Coaching and Leadership FULLY REVISED 5TH ANNIVERSARY EDITION: The Principles and Practice of … FULLY REVISED 25TH…

    08

    Coaching for Performance is the #1 book for coaches, leaders, talent managers and professionals around the world. This is the definitive, updated and expanded edition.

    “The proven resource for all coaches and pioneers of the future of coaching.” Magdalena N. Mook, CEO, International Coach Federation (ICF)

    An international bestseller, featuring the powerful GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

    Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand new practical exercises, corporate examples, coaching dialogues, and a glossary, strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.

    “Shines a light on what it takes to create high performance.” John McFarlane, Chairman, Barclays, Chairman, TheCityUK

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    £13.00£21.99
  • First 90 Days, Updated and Expanded: Critical Success Strategies for New Leaders at All Levels: Proven Straegies for Getting up to Speed faster and smarter

    08
    Since its original release, “The First 90 Days” has become the bestselling globally acknowledged bible of leadership and career transitions. In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move – whether you’re onboarding into a new company, being promoted internally, or embarking on an international assignment. In “The First 90 Days”, Watkins outlines proven strategies that will dramatically shorten the time it takes to reach what he calls the “breakeven point” – when your organization needs you as much as you need the job. This new edition includes a substantial new preface by the author on the new definition of a career as a series of transitions; and notes the growing need for effective and repeatable skills for moving through these changes. As well, updated statistics and new tools make this book more reader-friendly and useful than ever. As hundreds of thousands of readers already know, “The First 90 Days” is a road map for taking charge quickly and effectively during critical career transition periods – whether you are a first-time manager, a mid-career professional on your way up, or a newly minted CEO.

    Read more

    £13.00£22.00
  • Sandra Boynton’s My Family Calendar 17-Month 2023-2024 Family Wall Calendar

    08
    Featuring the adored animal characters of beloved children’s author Sandra Boynton, this 17-month calendar begins with the school year in August 2023 and provides a vertical column for up to 6 family members’ appointments, academic events, lessons, haircuts, trips―you name it. Moms, Dads, and the whole family can quickly see everyone’s plans!
     
    Features include:

    • 12″ x 12″ size (12″ x 24″ open)
    • Printed on FSC certified paper with soy-based ink
    • 17-months: August 2023–December 2024
    • 6 family member columns to note activities
    • Official major world holidays and observances
    • Year in a glance for 2023, 2024, and 2025
    • BONUS: 300+ planning stickers and a drop-down storage pocket

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    £12.99£13.99
  • Accounts Demystified: The Astonishingly Simple Guide To Accounting

    08

    The bestselling and astonishingly simple guide to the fundamental principles of accounting, written specifically for those without a financial background.

    Simple, easily absorbed and clearly explained, this book will guide you through all the major accounting concepts. You will learn how to master company accounts, understand balance sheets, profit and loss accounts and cash flow systems and how to analyse and monitor your company’s financial performance.

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    £12.90£16.10
  • Sales Coaching Essentials: How to transform your sales team: How to Transform Your Salespeople

    08

    ** Business Book Awards 2023 Finalist **

    Need your new sales hires to get up to speed faster? Want your salespeople to stop depending on you? Like to get the very best from your sales team?

    “This is the book you keep on your shelf and ‘dog-ear’ as a new or seasoned manager with tips you can action immediately. A rare find among sales books today.”

    Ashton Williams – Senior Manager Revenue Enablement ADA

    “A masterpiece in sales coaching. Your salespeople will become autonomous in their thinking, discovering their own answers, mastering their own objections, and you will be the guide to their success.”

    Caroline McCrystal – Senior Account Manager UK&I GTM Banking Experian

    “Mark does a phenomenal job demystifying sales coaching and making it actionable for frontline managers. A must-read for any sales leader unlocking the performance of their team.”

    Matthew Dixon – Co-author of The Challenger Sale and Jolt

    More than ever you need to coach your team so they can think for themselves, take responsibility for their performance and do what you hired them to do. If you want to turn your team into top sales performers, sales coaching must be your focus. Let this practical and easy-to-read book show you how.

    Mark Garrett Hayes MBA is an accredited coach and trainer, and is passionate about helping sales leaders to dramatically boost sales performance and accountability.

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    £12.90£15.20
  • The Coaching Manual: The Definitive Guide to the Process, Principles, and Skills of Personal Coaching

    08
    Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching.
    This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work.

    • Understand and develop the core skills and beliefs of an effective coach
    • Know how to ask insightful questions that deliver valuable answers
    • Gain practical help to plan coaching assignments that accelerate and improve your results
    • Adeptly handle the main barriers to great coaching
    • Feel fully confident in your ability to coach in any situation

    Whether you’re new to coaching or already an experienced coach, you’ll find clear guidance and principles to help you coach more effectively and with greater impact.
    To support you further The Coaching Manual has a range of free to download resources – templates, tools and checklists.

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    £12.90£16.10
  • The 7 Habits Of Highly Effective People: Revised and Updated: 30th Anniversary Edition

    08
    New York Times bestseller — over 25 million copies sold
    The No. 1 Most Influential Business Book of the Twentieth Century

    “[Thirty] years after it first appeared, the wisdom of The 7 Habits is more relevant than ever. On an individual level people are burning out, and on a collective level we are burning up the planet. So Dr. Covey’s emphasis on self-renewal and his understanding that leadership and creativity require us to tap into our own physical, mental, and spiritual resources are exactly what we need now.” Arianna Huffington

    One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, teachers and parents – millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the 7 habits with modern additions from Sean Covey.

    The 7 habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work!

    With Sean Covey’s added takeaways on how the habits can be used in our modern age, the wisdom of the 7 habits will be refreshed for a new generation of leaders.

    They include:
    Habit 1: Be Proactive
    Habit 2: Begin with the End in Mind
    Habit 3: Put First Things First
    Habit 4: Think Win/Win
    Habit 5: Seek First to Understand, Then to Be Understood
    Habit 6: Synergise
    Habit 7: Sharpen the Saw

    This beloved classic presents a principle-centered approach for solving both personal and professional problems. With penetrating insights and practical anecdotes, Stephen R. Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity – principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

    Stephen R. Covey dedicated his life to demonstrating how a person can truly control their destiny with profound yet straightforward guidance. As an internationally respected leadership authority, family expert, teacher, organisational consultant, and author, his advice gives insight to millions. He sold more than 20 million books (in 40 languages), and The 7 Habits of Highly Effective People was named the No. 1 Most Influential Business Book of the Twentieth Century. He was the author of The 3rd Alternative, The 8th Habit, The Leader in Me, First Things First, Principle-Centered Leadership, and many other titles. He held an MBA from Harvard and a doctorate from Brigham Young University, USA. He was the cofounder of FranklinCovey, a leading global education and training firm with offices in 147 countries.

    Sean Covey is President of FranklinCovey Education and oversees all of Franklin Covey’s International partnerships which cover over 140 countries. He is a New York Times best-selling author and has written several books, including The 6 Most Important Decisions You’ll Ever Make, The 7 Habits of Happy Kids, and The 7 Habits of Highly Effective Teens, which has been translated into 20 languages and sold over 4 million copies worldwide. 

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    £12.87£16.99
  • Psychological Safety: The key to happy, high-performing people and teams

    03
    Both scientific and industry research suggest that paying close attention to psychological safety has tangible benefits, not just to personal health and well-being, but to workplace productivity and performance. In 2015 Google released the findings of some compelling research known as “The Aristotle Project”. In its quest to build the perfect team, Google assessed the factors common to their high-performing teams. They were shocked to find it was not the background, the experience, or the education of the team members that determined the team’s success, but whether psychological safety was present within the team.Most of us understand the importance of physical safety. We protect ourselves and those around us, and know what physical interactions are socially acceptable, helpful, or harmful.Psychological safety, however, is a new frontier. Only now are we beginning to understand its importance and impact, thanks to recent advancements in neuroscience.For example, research shows that a “hit” to our psychological safety can have a deeper and longer-lasting impact than a “hit” to our physical selves. In fact, social rejection has the same impact on the brain as a punch to the face. Over time, the pain associated with a physical attack is difficult or impossible to recall. The memory of social rejection, however, even many years after the fact, can elicit the same strength of emotion as it did at the time of the event.When we experience an attack to our psychological safety, our brain is triggered into a stress response. Our cognitive abilities are compromised. Our higher, logical brain, the one responsible for thinking, creativity, decision-making, and self-control, goes off-line. In this derailed stress state we can find it difficult to concentrate, make decisions, or control our emotions. In a psychologically safe climate, people are not afraid to express themselves; they feel accepted and respected. This openness creates a fertile environment for thinking, creativity, innovation, and growth, and leads to more collaborative relationships and an overall improvement in individual and team productivity.So how do you identify and manage the triggers that threaten your psychological safety and hijack your brain?Based on the latest neuroscience research, the S.A.F.E.T.Y.™ model describes some of the most important social motivators of human behavior.Learn how to implement it in your life and your workplace, to reap the benefits of increased productivity and personal well-being. This revolutionary book offers actionable solutions to key questions that may be holding you (and your team) back from fulfilling your potential:● Why am I so anxious and stressed?● Why do I continue to do things I don’t want to do?● Why do I care so much about what others think of me?● Why do I self-sabotage?And the most vital question of all:● Why can’t I change?

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    £12.70£13.90
  • Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures

    08

    Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.

    When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd–the result can be, well, sometimes interesting, even funny, but often disastrous.

    Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.

    In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.

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    £12.65£14.99
  • The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

    08

    From the authors of the internationally-bestselling business classic The Challenger Sale

    ‘A handbook of practices that will help you get into your customers’ heads, deliver good value, and win the sale’ Daniel H. Pink, author of To Sell is Human and Drive

    —————————————————————

    In The Challenger Sale, Matthew Dixon and Brent Adamson overturned decades of conventional wisdom with a bold new approach to sales. Now they reveal something even more surprising: the highest-performing sales teams don’t focus on friendly, attentive customers. Instead, they target challenger customers.

    Challenger customers are sceptical, less interested in meeting and ultimately indifferent as to who wins the deal. But they also have the credibility, persuasive skill and will to challenge the status quo that will get a deal to the finish line far more often than customers who are easier to connect with.

    Based on new research from thousands of B2B marketers, sellers and buyers around the world, The Challenger Customer shows you how to find these ‘mobilizers’ and equip them with the tools to effectively challenge their own organizations on your behalf. This ground-breaking book is the blueprint you need to make the sale again and again.

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    £12.60£16.10
  • Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

    08
    How to Keep the Dream Alive!
    Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging–and, for some, the most discouraging.
    Here, Mark Yarnell and Rene Reid Yarnell, two of the industry’s most respected and successful professionals, offer you strategies on how to overcome those first-year obstacles and position yourself for lifelong success. The Yarnells provide you with a wealth of savvy advice on everything you need to know to succeed in network marketing, such as proven systems for recruiting, training, growing and supporting your downline, and much more.
    In an easy, step-by-step approach, you will learn how to:
    -Deal with rejection
    -Recruit and train
    -Avoid overmanaging your downline
    -Remain focused
    -Stay enthusiastic
    -Avoid unrealistic expectations
    -Conduct those in-home meetings
    -Ease out of another profession
    You owe it to yourself to read this inspiring book!
    “This will be the Bible of Network Marketing.”
    — Doug Wead, former special assistant to the president, the Bush Administration

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    £12.60£16.10
  • Hacking Growth: How Today’s Fastest-Growing Companies Drive Breakout Success

    08

    ‘a compelling methodology… to increase market share quickly’ — Eric Ries, bestselling author of THE LEAN STARTUP

    ‘a must-read for anyone in business’ — James Currier, managing partner, NFX Guild

    ‘will teach you how to think like a marketer of tomorrow’ — Josh Elman, partner, Greylock Partners

    Growth is now the first thing that investors, shareholders and market analysts look for in assessing and valuing companies.

    HACKING GROWTH is a highly accessible, practical, method for growth that involves cross-functional teams and continuous testing and iteration. Hacking Growth does for marketshare growth what THE LEAN STARTUP does for product development and BUSINESS MODEL GENERATION does for strategy. HACKING GROWTH focuses on customers – how to attain them, retain them, engage them, and monetize them – rather than product.

    Written by the method’s pioneers, this book is a comprehensive toolkit or “bible” that any company in any industry can use to implement their own Growth Hacking strategy, from how to set up and run growth teams, to how to identify and test growth levers, and how to evaluate and act on the results. It is designed for any company or leader looking to break out of the ruts of traditional marketing and become more collaborative, less wasteful, and achieve more consistent, replicable, and data-driven results.

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    £12.50£14.20
  • Sales Presentations For Dummies

    Are your sales presentations stuck in the 20th century?

    Sales Presentations For Dummies rises to the challenge of guiding you through the process of engaging and persuading busy buyers in a world that’s constantly bombarding them with sales pitches. Motivating today’s buyers to pull the trigger on a new deal requires a certain set of skills, and this straightforward text guides you through what you need to know to create and deliver compelling presentations. Pulled from examples and experiences of thousands of actual sales presentations, the information in this innovative resource offers the tools and tips you need to keep your leads engaged from hook to call to action.

    Today’s business landscape is competitive. When your sales presentation is being compared to countless others, it’s important to stand out for all the right reasons. Instead of using dated sales approaches,, update your understanding of the art of selling―and create compelling, engaging presentations that hook audience members from the beginning.

    • Leverage a proven, blockbuster formula that engages audiences in any industry
    • Use the power of storytelling to connect with prospective clients and soften their resistance to your sales pitch
    • Understand and apply customer insights to ensure that your solution is top-of-mind in purchasing decisions
    • Update your professional skill set to encompass today’s most motivating sales tactics

    Sales Presentations For Dummies brings your sales style into the 21st century and connects you with the skills you need to excel in today’s complicated business landscape.

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    £12.50£17.10
  • How to Run a Great Workshop: The Complete Guide to Designing and Running Brilliant Workshops and Meetings

    08

    You’ve been asked to run a training session, workshop or meeting. What you need now is a foolproof way of making it both memorable and enjoyable to run – and to know that what you are doing will achieve the desired outcome and have lasting positive effects on your team.

    Anyone who has ever endured ‘death by powerpoint’ or a dry ‘chalk and talk’ session knows how not to do it, but how do you make sure that you get it right?

    This interactive guide is designed especially for busy managers – people whose main role is not training – and will take you through a simple step-by-step process that results in stimulating, fun and effective workshops and presentations.

    Just some of the many scenarios the book will help you tackle include:

    · How to put together training session from scratch when you have ‘blank page, blank face’ syndrome – here’s the step-by-step solution

    · You’ve done some training but you aren’t getting the desired results from your sessions – here’s what do to about it

    · You haven’t time to write 80 sexy PowerPoint slides for a session you are running – here’s what to do instead that will be even more effective and take half the time

    · You’re dreading the experience of being ‘up the front’ – here’s how to shift the onus from you to your participants

    · How to be remembered for the right reasons! – Here’s how to ensure that happens

    This is a book that ‘walks the talk’- it presents what you need to know in an engaging, interesting, effective and quick way – exactly how you will be presenting in your meetings and worshops when you have finished reading it.

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    £12.50£16.10
  • Management Accounting: Costing Workbook (AAT Advanced Diploma in Accounting)

    03
    An essential text for the AAT AQ2016 Advanced Diploma in Accounting (Level 3) Unit ‘Management Accounting: Costing’. This practical book contains practice activities, assessment material and answers.

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    £12.40
  • Social Media Marketing: Leverage the Power of the Internet to Grow Your Business

    Social Media Marketing

    Leverage the Power of the Internet to Grow Your Business

    If you want your business to not only be successful, but be recognized as an authority in your industry, then continue reading…

    “Social media will help you build loyalty with your customer base to the point that they will willingly, and for free, tell others about you.” – Bonnie Sainsbury

    You’ve heard it before and now you’re hearing it again… Social media is the new age of advertising. The platforms are easy to use, typically free, and you can reach millions of clients with the click of a button. But who’s going to answer all of your questions?

    Where do I start? Which platform do I use? Do I hire a marketing agency, or should I try dabbling on my own? And for God’s sake what the hell is SEO??

    If you don’t understand the immediate answers to the above, you’re not alone.

    You see, social media marketing isn’t just a buzz word that should be thrown around lightly; it’s become the very foundation for small and large businesses alike, the backbone of new companies, and a never ending pool of potential clients.

    Inside, you’ll find not only the answers to the aforementioned questions, but a deeper knowledge and understanding of what it means to advertise in the 21st century, and how to leverage the power of the Internet.

    In Social Media Marketing, you’ll discover:

    • Which platforms are right for you
    • How to set realistic, but optimized goals
    • How to prioritize your campaigns
    • How to master content writing
    • How to boost productivity by outsourcing
    • How to build your brand the right way
    • How to optimize results using SEO and analytics

    Check out Social Media Marketing: Leverage the Power of the Internet to Grow Your Business and begin your journey towards success today!

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    £12.40
  • The Sales Director’s Guide To Avoiding Month-End Madness!

    UK Private Equity’s Go-To Sales Authority Graeme Hall has distilled his successful 30-odd year sales management career into a simple but powerful sales system. This system was proven time and again in the dynamic private equity environment which prizes results above all else.Any sales leader can benefit from this approach but new-in-post Sales Directors will find it particularly useful, as will anyone who needs to deliver sustainable sales improvement fast.

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    £12.40
  • The Machine: A Radical Approach to the Design of the Sales Function: 1

    08

    Don’t read this book if you’re looking for an affirmation of the sales status quo. Roff-Marsh argues that the marketplace has changed dramatically since the evolution of the standard sales model and that radical change is being forced on organizations—like it or not!

    Here are just some of the radical changes that Roff-Marsh advocates (and sacred cows he slays) in this comprehensive and impeccably-argued treatise.

    Salespeople should be inside, not in the field.
    Engineers should perform necessary field sales activities.

    Revenue should be the responsibility of Operations, not Sales.
    Sales should focus exclusively on the pursuit of new business.

    Only commercial relationships are truly important.
    Personal relationships are more likely to be the consequence of good commercial relationships than they are to be the cause of them.

    Salespeople should be paid their market value in the form of a salary.
    Piece-rate pay (commissions) should be eliminated in sales, just like it has been elsewhere.

    Sales performance should be mandatory, not optional.
    Salespeople should be actively managed, and it should be a condition of their employment that they generate a commercially reasonable volume of new business.

    Salespeople should not prospect.
    The marketing department should be responsible for replenishing salespeople’s opportunity queues daily.

    The qualification of sales opportunities (or leads) destroys value.
    Salespeople should be selling to your competitors’ customers—not to folks who are actively looking for a new supplier.

    The Sales Development Rep role should be eliminated.
    SDRs are one of many common examples of sub-optimization in sales environments. You increase the salesperson’s win rate but you reduce the total volume of business won.

    Salespeople should focus on selling programs, not products.
    Unless a product is new and revolutionary, it should be packaged into a program of some kind (or it should be sold without salespeople).

    Shut down your branch offices and open (fewer) distribution centers.
    It’s speed to customer that’s important (not proximity).

    The Machine is a field guide for the executive who’s prepared to wrestle sales away from autonomous field-based artisans in favor of a tightly synchronized team of specialists. Readers will embrace The Machine either to exploit the new sales order or to avoid falling victim to it.

    If you employ salespeople and you’re committed to the growth of your organization, you really should read this book.

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    £12.40
  • What Clients Really Want (And The S**t That Drives Them Crazy): The Essential Insider’s Guide for Advertising Agencies on How Account Management Can Create Great Client/Agency…

    08

    What Clients Really Want (And The S**t That Drives Them Crazy) is the essential insider’s guide for advertising agencies on how account management can create great client/agency relationships.

    The first book on client/agency relationships to be written an ex-client, this book gives a true insider’s guide as to how account management can stop client/agency relationships from breaking down and take those relationships from good to great.

    In this step-by-step guide you will discover:

    • What simple actions you can take today to generate great relationships with your clients.
    • How to gain a deeper understanding of the pressures your clients face and why this is so important.
    • Practical day-to-day advice on how to master positive relationship building behaviours.
    • The strong re-occurring themes that cause client relationships to fall apart and how you can avoid them by applying;

    – The 9 essential behaviours to prevent damage to the client/agency relationship.

    – The 5 essential behaviours to take your client/agency relationships from good to great.

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    £12.30

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