Management

  • Life’s A Pitch: What the World’s Best Sales People Can Teach Us All

    08

    Now in paperback, Philip Delves Broughton. bestselling business author of What They Teach You at Harvard Business School, takes a sideways look at the greatest salespeople in Life’s a Pitch.

    What are the selling secrets of Majid, Tangier’s greatest rug peddler? How does Mrs Shibata, Japan’s top life insurance seller, seal the deal? Why does Belyamani, a seller of Boeing planes, believe trust is all?

    Few of us have the chance to meet let alone work with the best. But to get on, we need to learn their secrets of success. Here, Philip Delves Broughton, author of the bestselling What They Teach You At Harvard Business School, journeys around the world meeting business legends from all walks of life. Their stories are insightful, hilarious and compelling. Revealing their secrets and tips, Life’s a Pitch also shows how mastering the art of selling will help you master the art of life.

    ‘Marvellous, dazzling’ -Tom Peters, author of In Search of Excellence

    ‘Thoroughly entertaining’ -Toby Young, author of How To Lose Friends and Alienate People

    ‘You can never look upon a sale in quite the same way again. Buy Life’s A Pitch and be enlightened’Economist

    Philip Delves Broughton is the author of the international bestseller What They Teach You at Harvard Business School. He was born in Bangladesh and grew up in England. He served as the New York and Paris bureau chief for the Daily Telegraph, and he now writes for publications including the Financial Times, the Evening Standard, and the Wall Street Journal. In 2006 he received an M.B.A. from Harvard Business School. He lives in Connecticut with his wife and two sons.

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    £12.00£15.20
  • Mind the Inclusion Gap: How allies can bridge the divide between talking diversity and taking action

    08

    Diversity programmes are everywhere. But are they working?

    A handful of organisations and individuals are leading the way but, on the whole, our diversity efforts are moving at a glacial pace. Homophobia, transphobia, racism and misogyny remain stubbornly pervasive – meanwhile, many inclusion programmes do more to create negativity toward the diversity agenda than they do to bring about measurable and lasting change.

    While most of us are curious about diversity, and some would go so far as to call ourselves allies, very few of us are skilled in inclusion. Instead, we double down on being nice and hope that will be enough. But this optimistic attitude may harm as much as help.

    This book is for anyone who wants to dive into the complex task of supporting diversity. It will build your confidence and practical know-how to help you navigate the polarised and divisive issues we face in the workplace and in the world. And it will give you everyday skills to move from talking about diversity to taking action, allowing you to play a meaningful role in shaping an inclusive future.

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    £12.20£14.20
  • HBR Guide to Finance Basics for Managers (HBR Guide Series)

    07

    DON’T LET YOUR FEAR OF FINANCE GET IN THE WAY OF YOUR SUCCESS

    Can you prepare a breakeven analysis? Do you know the difference between an income statement and a balance sheet? Or understand why a business that’s profitable can still go belly-up? Has your grasp of your company’s numbers helped―or hurt―your career?

    Whether you’re new to finance or you just need a refresher, this go-to guide will give you the tools and confidence you need to master the fundamentals, as all good managers must.

    The HBR Guide to Finance Basics for Managers will help you:

    • Learn the language of finance
    • Compare your firm’s financials with rivals’
    • Shift your team’s focus from revenues to profits
    • Assess your vulnerability to industry downturns
    • Use financial data to defend budget requests
    • Invest smartly through cost/benefit analysis

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    £12.20
  • HBR Guide to Office Politics

    08

    Don’t let destructive drama sideline your career.

    Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues―even difficult ones―for the good of your organization and your career. How can you do that without compromising your personal values? By acknowledging that power dynamics and unwritten rules exist―and navigating them constructively.

    The HBR Guide to Office Politics will help you succeed at work without being a power grabber or a corporate climber. Instead you’ll cultivate a political strategy that’s authentic to you. You’ll learn how to:

    • Gain influence without losing your integrity
    • Contend with backstabbers and bullies
    • Work through tough conversations
    • Manage tensions when resources are scarce
    • Get your share of choice assignments
    • Accept that not all conflict is bad

      Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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    £12.20£13.30
  • How Good Humans Sell: The Proven Path to B2B Sales Success

    03
    Most salespeople worry about seeming too pushy when they sell. They remember when they have been victims of aggressive sales tactics in the past, so now they vow to sell differently. As humans, we’re wired for survival so we avoid experiences that make us feel uncomfortable. However, avoiding selling is disastrous to business. Catherine Brown, Founder of the ExtraBold Sales system, understands why Good Humans struggle to sell. Learning a reliable sales process is only half of the success equation. The other half is about us, the sellers—our individual values, habits, beliefs, and goals. In this book, Catherine explains how social science helps us sell well. Her approach to selling without sleaze or cheese invigorates salespeople, so they can consistently overcome their fear of seeming pushy, reach more prospects, and close more business.

    What people are saying about How Good Humans Sell:

    • “What I love about How Good Humans Sell is that the entire book is rooted in experience. Success? Yes. Losses? Even better. Catherine gives us a ‘look in the mirror’ complete with explanations and how to go fix what’s wrong in our own sales strategy. And it’s honest and authentic because she’s done it herself throughout her career.” Jason Nadal, Owner of Centrado Advising and Tech Startup Coach across Europe, Middle East, and North America
    • “Catherine identifies that B2B sales teams are failing for two reasons: false beliefs we hold as true, and the sales process we use. The first reason is reinforced by the fact that we tend to look for sales solutions outside ourselves, instead of within…The second reason for failing, the sales process we use (no matter how good the process) must be backed by the proper mindset to be effective. This book exceptionally guides the reader through both, resulting in the superb equipping of any person desiring to optimize their sales success.” Rob Garibay, Business Growth Expert, Clarity Pro
    • “The most important thing you can do to increase the effectiveness of your sales team is to read “How Good Humans Sell” together. Talk about it. Implement it. I’ve spent hundreds of thousands of dollars on sales training – but if you don’t incorporate the concepts in Catherine’s book, you are building on sand.” Gene Hopper, Founder and Partner, The Mettise Group

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    £12.20
  • Safety Fables for Today: Traditional Tales with Modern Meaning

    06

    Putting a modern spin on some childhood stories, Safety Fables for Today introduces Zac and the Beanstalk, cautioning against dropped objects and falls from height; a Perilous Porridge Pot, overflowing with oats and useful insights on preventing loss of containment; a Super-Sized Swede presenting big manual handling challenges, and updated versions of many other familiar tales too.

    In embarking upon this journey, Laura J Cahill draws on the power of storytelling, helped by a liberal sprinkling of fairy dust and the company of some fictional folk along the way, providing fresh thought for those seeking to properly manage their activities, and a gentle bedtime read for anyone else with a passing interest in the field of health and safety.

    Needless to say, there’s more to these tales and their characters than first meets the eye – not least because of the insights they offer to organisations seeking to control real-world risks, reinvigorate health and safety agendas, and secure happy endings of their own. Through understanding the messages conveyed by these fictional players and addressing these within their own workplace settings, readers can play their part in ensuring that beyond simply living happily, workers remain injury-free, enjoy good health, and live safely ever after too.

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    £12.20£14.20
  • COMPLETE SEMRUSH FOR SEO: A Step-by-Step Guide to Boost Your SEO Strategy and Outrank Your Competitors. (Essential SEO Strategies Books)

    COMPLETE SEMRUSH FOR SEO: A Step-by-Step Guide to Boost Your SEO Strategy and Outrank Your Competitors.

    “COMPLETE SEMrush for SEO” is the ultimate guide for mastering search engine optimization using the SEMrush toolkit. SEMrush is a powerful SEO tool that provides invaluable insights into your website’s search engine performance and helps you identify areas for improvement. In this comprehensive guide, you’ll learn how to use SEMrush to conduct keyword research, track your rankings, analyze your competitors, and optimize your content.

    The book is written by an experienced SEO expert who has used SEMrush to drive traffic and sales for numerous clients. The author provides step-by-step instructions for using SEMrush’s features, with clear explanations and examples that make it easy for beginners to understand.

    Whether you’re a seasoned SEO pro or just starting out, “COMPLETE SEMrush for SEO” will teach you everything you need to know to optimize your website and improve your search engine rankings. You’ll learn how to:

    • Conduct keyword research to find the best keywords for your website
    • Analyze your competitors’ SEO strategies and identify areas where you can gain an advantage
    • Track your website’s rankings and monitor your progress over time
    • Optimize your website’s content to improve your search engine visibility

    Use SEMrush’s advanced features to uncover new opportunities for growth

    With “COMPLETE SEMrush for SEO” as your guide, you’ll have all the knowledge and tools you need to succeed in the highly competitive world of SEO.

    Whether you’re a blogger, online business owner, or marketing professional, this book is an essential resource for anyone looking to improve their search engine rankings and drive more traffic to their website.

    scroll up and purchase!!!!!!

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    £12.20
  • The Lean Startup: How Constant Innovation Creates Radically Successful Businesses

    03

    THE INTERNATIONAL BESTSELLING SENSATION

    ‘The Lean Startup changes everything.’ – Harvard Business Review

    ———-

    Most new businesses fail. But most of those failures are preventable.

    The Lean Startup is a new approach to business that’s being adopted around the world. It is changing the way companies are built and new products are launched.

    Essential reading for any ambitious entrepreneur, The Lean Startup will teach you to identify what your customers really want. You’ll learn how to test your vision continuously, adapting and adjusting before it’s too late.

    With over a million copies sold across the globe, now is your time to think Lean.

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    £12.30£14.20
  • The Lean Startup: How Constant Innovation Creates Radically Successful Businesses

    03

    THE INTERNATIONAL BESTSELLING SENSATION

    ‘The Lean Startup changes everything.’ – Harvard Business Review

    ———-

    Most new businesses fail. But most of those failures are preventable.

    The Lean Startup is a new approach to business that’s being adopted around the world. It is changing the way companies are built and new products are launched.

    Essential reading for any ambitious entrepreneur, The Lean Startup will teach you to identify what your customers really want. You’ll learn how to test your vision continuously, adapting and adjusting before it’s too late.

    With over a million copies sold across the globe, now is your time to think Lean.

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    £12.30£14.20
  • Management of Health and Safety at Work

    08
    This guide and Approved Code of Practice is aimed at employers. It explains their duties under the Management of Health and Safety at Work Regulations 1999.

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    £12.30
  • Clever Security Clever Business: Using a Security Management System to enhance security, unlock business opportunities and boost cost-efficiency

    02

    Enhance security. Unlock business opportunities. Boost cost-efficiency.

    Terrorists and other criminals are constantly probing the cyber and physical defences of businesses, testing the robustness of the security measures and the alertness and resolve of the people. These are real risks yet the response is often questionable. Businesses adopt security measures that provide uncertain levels of protection and place a drag on business opportunities in return for what seems an unfathomably big budget.

    Underlying the unease about the security measures and budget is the ill-informed security culture of “It will never happen here….”.

    If only there was a better way….
    If only there was a way to understand the magnitude of the security risks, what security measures were appropriate, and what the security budget should actually be.
    If only there was a way to coordinate physical, cyber and personnel security.
    If only there was a way to align security to business goals, enabling progress rather than restricting it.
    If only there was a way to assure the business that it was adequately protected and there would be no unwelcome surprises.

    ….There is, and it’s easier than the “carry on as you are” option
    Clever Security, Clever Business reveals the secrets for blending agile security with informed business management to deploy security where and when it’s needed. It shows how a Security Management System – a SeMS – can equip security and business managers with the tools to keep security in proportion with the right budget for the right security measures.
    Properly executed, a SeMS is an enabler of business success, opening doors to new business opportunities by providing the certainty needed to make confident business decisions – and doing so cost-efficiently.
    But you can’t buy a SeMS off the shelf that will support the goals and harness the idiosyncrasies of your business, you have to grow one organically. Based on the experience of successful SeMS projects, Clever Security, Clever Business shows you how to build a practical corporate security management solution and develop healthy security behaviours using proven business processes and methods.

    “Very thought provoking and a must read for any CEO and Head of Security”
    Billy Hann, CEO, Dublin Bus

    “Engaging, thought-provoking, a very approachable and practical explanation of security management”
    Rania Khbais, Course Leader and Senior Lecturer in Aviation Security, Buckinghamshire New University

    “Essential insights that are applicable for security teams across industries”
    Tom Willis, Chief Executive, Shoreham Port

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    £12.30
  • She Thinks Like a Boss : Leadership: 9 Essential Skills for New Female Leaders in Business and the Workplace. How to Influence Teams Effectively and Combat Imposter Syndrome

    08
    Discover how to become an effective woman in leadership — even if you’re shy, avoid conflict at all costs, or lack confidence.

    Are you tired of seeing men at work get promoted, be given better assignments, and enjoy pay raises even though you know your skills and results are just as good, if not better?

    Do you find it difficult to express yourself during work meetings without being hostile or apologetic?

    Perhaps you’re tired of coming home feeling frustrated because you didn’t speak up at the meeting, or maybe you feel as though, no matter what you try, people just walk all over you.

    You know that there must be another way.

    And you’re right. But don’t worry: help is at hand.

    In an incredibly male-dominated world, it’s crucial — now more than ever — to develop the necessary skills to become an effective leader and start demanding what you deserve.

    Luckily, it’s easier than you think.

    You don’t have to buy into the self-help industry, which wastes your time, resources and energy on costly and often condescending life coaches and counselling sessions.

    All you need are easy, proven skills and traits that will help you gradually develop your self-esteem, sharpen your trust, and hone your boundary-setting and communication skills.

    If you’re someone who:

    • Is new into leadership
    • Wants to know how to manage a team more effectively
    • Finds it difficult to deal with employees
    • Doesn’t feel worthy of their leadership position (or doesn’t know how to reach one)
    • Lacks self-confidence
    • Wants to know the secrets to improving communication

    then Jemma Roedel can help you.

    Many people don’t understand that there’s a lot more to being a leader than just managing people.

    The first step to thinking like a boss is having the insight and understanding that pioneering successful women have — and using it to take constructive action.

    In She Thinks Like a Boss, here’s just a fraction of what you will discover:

    • What successful women in leadership are doing — and how you can copy them
    • What ‘imposter syndrome’ is, and how to FINALLY defeat it
    • Essential strategies for overcoming the fears that are holding you back
    • Why having a great team is the foundation to every business success (and how to build yours)
    • A blueprint for optimizing your team and the outstanding results it can produce
    • The 4-step communication model for setting strong boundaries
    • The rules of negotiation — and how to use them to get what you deserve

    And much more.

    Even if you feel uncomfortable or scared to face the issues that being a great leader brings, the key is to dive straight in. In She Thinks Like a Boss, you will be given specific and practical techniques to help you gradually overcome the problems you’re facing.

    You’re on a personal journey, but there are key steps you can take to set you on the path to live the life you dream of and be an inspiration to other women in business.

    Become an inspirational female leader today: scroll up, and click the “Add to Cart” button right now.

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    £12.30
  • Corporate Rebels: Make work more fun

    08

    8 radical lessons from 100 of the world’s most inspiring companies

    Today’s workplaces are broken. Badly broken. With 85% of employees disengaged, 23% feeling burned out and 37% believing that their job makes no useful contribution to society, work as we know it today is simply not working.

    The good news? There is a better way. And it’s not just theory. It’s already practiced in pioneering organisations around the globe. Drawing on Minnaar and De Morree’s visits to 100+ of the world’s most progressive organisations, this book gives direct evidence that you can make work enjoyable and rewarding, while boosting performance and success.

    This book is for people who know workplaces could, and should, be better. Whether you’re in the leadership team, a rebel who has been suppressed by corporate dogma or a manager who is trapped in the broken system: this book is for you!

    The Corporate Rebels’ blog is read in over 100 countries and has been featured in The New York Times, Forbes, HuffPost, The Guardian, and the BBC. The authors have been listed among the Top 30 Emergent Management Thinkers and won the 2019 Thinkers50 Radar Award.

    Want to learn how to improve employee engagement? Rethink company culture? How to change your workplace? Get ready to dive into more than 20 examples of the best company cultures. Learn, be inspired, and revolutionise today’s workplaces.

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    £12.30
  • The Trusted Advisor Sales Engineer

    01
    Sales and Sales Engineering leaders across the world have used the Trusted Advisor label hundreds of times over the past twenty years. Yet it really doesn’t mean that much without a lot of explanation. You may be thinking about some of these questions right now. Becoming a Trusted Advisor is not as simple as it sounds, which is why so many organizations either never try or make a half-hearted effort. Trusted Advisor – two words, five syllables, and fifteen letters hide a massive complexity. For the first time ever, there is now a book specifically designed to start the individual Sales Engineer on the journey to becoming a Trusted Advisor. Section One covers how to define and actually measure trust with your clients. Section Two looks at the practical aspects involved in building trust through Discovery, Presentations, Demos, and all the other standard activities of an SE. Section Three examines how to get started and put it all into practice – both for individuals and for SE teams. This is not one of those tiny 40-page eBooks. It’s over 150 pages of thoughts, ideas, best practices, and real-life examples based on dozens of clients and thousands of students who have already taken the workshop.** Note the Paperback is a reformatted version of the original eBook with only a few minor edits and updates with 2021-22 data. **

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    £12.30
  • The StorySelling Method: Master the Art of Storytelling to Build Trust, Stand Out, and Boost Sales (Storytelling for Business)

    07

    ★★★★★ 2023 Readers’ Favorite Award Silver Medal Winner ★★★★★
    ___

    Discover a proven, easy-to-follow system to unleash the storyteller within you!

    Do you struggle to connect with your customers on a personal level?

    Do you want to stand out in a very competitive market?

    Or do you want to accelerate your sales career?

    The StorySelling Method will teach you how to tell powerful stories that actually work in sales!

    No fluff, no BS… just straightforward and effective storytelling tactics that will transform your sales game.

    The techniques you’re about to learn are the same ones that have helped thousands of professionals at top companies like Google, Oracle, and Visa win more business.

    The methods within this book are simple, authentic, and effective.

    Whether you’re a sales professional, entrepreneur, or consultant, this StorySelling blueprint is your ultimate resource to unlock your storytelling potential and level up your sales skills.

    What to expect from The StorySelling Method:

    In this step-by-step guide on everyday business storytelling, you’ll learn how to:

    ✓ Turn any moment (even the most boring one) into a captivating story
    ✓ Find, craft, and deliver the five fundamental story types that will yield the best results
    ✓ Build the confidence to share a story at any opportunity
    ✓ Weave stories into any sales conversation naturally and authentically
    ✓ Make storytelling an essential part of your communication

    These storytelling tactics and techniques will help you:

    ✓ Leave magical first impressions
    ✓ Become your clients’ #1 trusted advisor
    ✓ Communicate the value you’re bringing to the table
    ✓ Overcome any sales resistance
    ✓ Inspire, motivate, and positively influence anyone around you

    Filled with exercises and examples of everyday business storytelling, the book offers pragmatic advice on how to use stories to wow your customers.

    Are you ready to unleash the power of storytelling?

    Having coached thousands of people, I can say with certainty that everybody has the ability to become great at storytelling. You have the ability to tell amazing stories.

    With the right techniques, a growth mindset, and practice, you’ll become a phenomenal storyteller.

    Go ahead and grab your copy of The StorySelling Method now to get started today!

    Scroll up to the top and hit the buy button!

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    £12.30
  • Sales Prospecting For Dummies

    02
    Prospecting – finding and qualifying prospective clients – is the first step in the selling proposition. It can also be the most daunting. The first big hurdle is knowing where to look for opportunities and recognizing them when they present themselves. Then there’s the fear of rejection that makes it so hard to approach strangers and talk to them persuasively about the product or service you represent. The good salesperson recognizes these challenges and finds ways to cope with them. The great salesperson, according to sales legend Tom Hopkins, turns them to her advantage and uses them to supercharge her selling and sell, sell, sell.

    Whether you’re a newcomer to sales or a seasoned pro, Sales Prospecting For Dummies is your survival guide for generating new leads. Tom Hopkins helps you gain a solid perspective on what prospecting is and shares simple, yet powerful ways to build a prosperous selling career by meeting and getting to know the right people. You’ll find out how t o:

    • Build an appealing image
    • Polish your phone skills
    • Tap business contacts for leads
    • Prospect your customer list
    • Use the power of the Internet
    • Get the biggest bang for your advertising buck

    Here’s a gold mine of tried-and-true techniques and strategies for finding and keeping clients from America’s number one sales trainer. You’ll discover how to set your goals, plan your time, and multiply your leads by:

    • Obtaining valuable free information from newspapers, magazines and specialized journals, radio and television, the Internet, and more
    • Developing a network of friends and associates; and mining it for all it’s worth
    • Speaking so others will listen and maximizing every meeting with every person
    • Techniques for getting satisfied customers to become an endless source of new referrals
    • Building your image to the point where prospects seek you out
    • Handling failure and rejection, keeping a positive attitude, and staying motivated

    A concise, yet comprehensive guide to getting and maintaining a salesperson’s most vital lifeline – new prospects – Sales Prospecting For Dummies is an indispensable tool of the trade for rookies and veteran salespeople alike.

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    £12.30
  • The Momentum Sales Model: How to achieve success in sales, exceed targets and generate explosive growth

    Are your sales plateauing? Struggling to find your rhythm? Do sales come one month and disappear the next? The Momentum Sales Model is a proven system for explosive sales growth that you can take anywhere.

    Whether you’re in sales or an entrepreneur, I’ve been where you are, starring at a target, wondering how on earth I am going to hit it based on the current pipeline, state of the product and lack of new business leads. That was, until I learned how to create momentum.

    Let me guide you towards success in sales, so that you can land those all-important first clients and keep landing them, smash targets and sell more.

    This is not a book you read once and then forget, it will impact your whole way of selling, allowing you to experience new levels of success, prosperity and wealth. The world has changed, clients need that human touch more than ever and salespeople who understand this and what it takes are going to win.

    We need more top salespeople, that’s how we advance the human race, every idea must first be sold. Let’s unleash your inner greatness, develop sales confidence and become a world class salesperson.

    This book will help you reach the top 1% of salespeople, so what are you waiting for?

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    £12.30
  • Winning New Business: Essential Selling Skills for Non-Sales People

    07

    Winning New Business is for anyone who needs to know the skills of winning new customers but lacks the training – or the courage – to sell effectively. Richard Denny, one of the world’s most renowned sales gurus, takes the fear out of selling and shows you just what to do and how to do it. In true Denny style, Winning New Business motivates and inspires from the first page to the last, giving you the ability and confidence to succeed. Each key topic is covered, including making a winning presentation; how to make an appointment; how to beat the competition and how to provide excellent customer care.

    Bursting with insight and ideas Denny gives you the techniques and tactics you need to help you maximize your ability to win, whatever your role in the company.

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    £12.30
  • Infectious: How to Master Trust, Authority, and Influence with the 5-P-Preneur Personal Brand Blueprint

    In today’s saturated marketplace, the key to standing out isn’t just about presenting a fantastic product or service.

    The key lies in YOU!

    Your personal brand can be the decisive factor in rising above the noise, outshining competitors, and leaving a lasting impression that leads to success.

    Furthermore, there has never been a better time for skilled professionals to monetise their experience, expertise, and industry presence – with the number of small business owners and self-employed individuals at an all-time high.

    ‘Infectious – How to Master Trust, Authority, and Influence with the 5-P-Preneur Personal Brand Blueprint’ is going to walk you through six key steps that I believe are crucial when establishing your presence on the market. It’s going to cover five areas of personal branding which cover that all important customer question: WHY should I buy from THIS brand or individual?

    More than that, it’s going to let you in on some secrets from deep inside the marketing industry, introducing you to concepts used by top brands to help them stand out and retain their position – but on a scale that is realistic for you as a smaller business owner or marketer. And it’s going to do all that in a way which is understandable for regular people who aren’t walking, talking marketing dictionaries.

    That’s right, no buzzwords, jargon, and convoluted explanations here!

    Why Personal Branding?

    Personal branding is more than just a buzzword; it’s the essence of how others perceive you and remember you. Whether it’s in an interview, a pitch meeting, or online, your personal brand tells the story of WHO you are, WHAT you stand for, and HOW you present yourself. It can evoke strong emotions and visual impressions, setting you apart in a crowded marketplace.

    Authenticity isn’t an option; it’s a requirement.

    What you’ll learn:

    • Purpose: Delve into the core of your brand by understanding your unique ‘WHO, WHAT, WHY.’ Identify your true self and align it with your professional ambitions.
    • Persona: Develop a powerful personal brand persona that combines your experience, skills, expertise, and personality. This persona is your ticket to establishing trust and authority in your field.
    • People: Understand your target audience’s thoughts, needs, and desires. Recognize who can influence your future success and tailor your brand to resonate with them.
    • Proposition: Craft a compelling ‘Unique Positioning Statement’ that defines what you want to be known for. Identify what makes you and your business trustworthy and reputable.
    • Promotion: Learn about the most effective tools and channels to target, engage, and communicate with your audience. Make your personal brand an active part of your marketing, both online and offline.

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    £12.30
  • 500 Social Media Marketing Tips: Essential Advice, Hints and Strategy for Business: Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube, Snapchat, and More!

    08

    *** Updated FALL 2023! OVER 100,000 COPIES SOLD *** The most up-to-date social media book for small businesses and entrepreneurs!***

    Tired of navigating the ever-changing landscape of social media marketing alone? Want to skyrocket your business growth with proven, actionable tips and strategies?

    500 Social Media Marketing Tips is your one-stop solution, bringing together expert advice, essential insights, and innovative strategies for Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube, Snapchat, TikTok, and beyond!

    ➤ INSTANT DOWNLOAD: Get access to 500 Social Media Marketing Tips right now and start transforming your social media game today.

    500 Social Media Marketing Tips is written for busy business owners like you: a complete guide packed with expert knowledge written in simple English and with zero fluff. Focus on one social network at a time or choose any random page to discover new knowledge to help grow your business!

    You will learn:

    • Why Your Business Needs A Social Media Marketing Strategy
    • The Key Foundations For Every Successful Social Media Marketing Plan
    • The Most Effective Content to Share on Social Media (And How to Make It)
    • Hundreds of Tips to Get More Followers and Grow Your Audience
    • How to Use Text, Images, Stories, and Live Video to Grab the Attention of your Ideal Customer
    • How to Use Paid Advertising to Supercharge Your Content And Reach A Massive Audience
    • … and more!

    »» Ready to Unlock Your Social Media Potential? ««

    Join the ranks of over 100,000 business owners who have tapped into the power of 500 Social Media Marketing Tips to magnetize customers and multiply their sales.

    Time to revolutionize your social media marketing strategy? Scroll to the top and hit the “Buy Now” button to embark on this game-changing journey.

    Get your copy now to give your business the social media marketing advantage it deserves.

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    £12.30£12.80
  • What Clients Really Want (And The S**t That Drives Them Crazy): The Essential Insider’s Guide for Advertising Agencies on How Account Management Can Create Great Client/Agency…

    08

    What Clients Really Want (And The S**t That Drives Them Crazy) is the essential insider’s guide for advertising agencies on how account management can create great client/agency relationships.

    The first book on client/agency relationships to be written an ex-client, this book gives a true insider’s guide as to how account management can stop client/agency relationships from breaking down and take those relationships from good to great.

    In this step-by-step guide you will discover:

    • What simple actions you can take today to generate great relationships with your clients.
    • How to gain a deeper understanding of the pressures your clients face and why this is so important.
    • Practical day-to-day advice on how to master positive relationship building behaviours.
    • The strong re-occurring themes that cause client relationships to fall apart and how you can avoid them by applying;

    – The 9 essential behaviours to prevent damage to the client/agency relationship.

    – The 5 essential behaviours to take your client/agency relationships from good to great.

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    £12.30
  • The Machine: A Radical Approach to the Design of the Sales Function: 1

    08

    Don’t read this book if you’re looking for an affirmation of the sales status quo. Roff-Marsh argues that the marketplace has changed dramatically since the evolution of the standard sales model and that radical change is being forced on organizations—like it or not!

    Here are just some of the radical changes that Roff-Marsh advocates (and sacred cows he slays) in this comprehensive and impeccably-argued treatise.

    Salespeople should be inside, not in the field.
    Engineers should perform necessary field sales activities.

    Revenue should be the responsibility of Operations, not Sales.
    Sales should focus exclusively on the pursuit of new business.

    Only commercial relationships are truly important.
    Personal relationships are more likely to be the consequence of good commercial relationships than they are to be the cause of them.

    Salespeople should be paid their market value in the form of a salary.
    Piece-rate pay (commissions) should be eliminated in sales, just like it has been elsewhere.

    Sales performance should be mandatory, not optional.
    Salespeople should be actively managed, and it should be a condition of their employment that they generate a commercially reasonable volume of new business.

    Salespeople should not prospect.
    The marketing department should be responsible for replenishing salespeople’s opportunity queues daily.

    The qualification of sales opportunities (or leads) destroys value.
    Salespeople should be selling to your competitors’ customers—not to folks who are actively looking for a new supplier.

    The Sales Development Rep role should be eliminated.
    SDRs are one of many common examples of sub-optimization in sales environments. You increase the salesperson’s win rate but you reduce the total volume of business won.

    Salespeople should focus on selling programs, not products.
    Unless a product is new and revolutionary, it should be packaged into a program of some kind (or it should be sold without salespeople).

    Shut down your branch offices and open (fewer) distribution centers.
    It’s speed to customer that’s important (not proximity).

    The Machine is a field guide for the executive who’s prepared to wrestle sales away from autonomous field-based artisans in favor of a tightly synchronized team of specialists. Readers will embrace The Machine either to exploit the new sales order or to avoid falling victim to it.

    If you employ salespeople and you’re committed to the growth of your organization, you really should read this book.

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    £12.40
  • The Sales Director’s Guide To Avoiding Month-End Madness!

    UK Private Equity’s Go-To Sales Authority Graeme Hall has distilled his successful 30-odd year sales management career into a simple but powerful sales system. This system was proven time and again in the dynamic private equity environment which prizes results above all else.Any sales leader can benefit from this approach but new-in-post Sales Directors will find it particularly useful, as will anyone who needs to deliver sustainable sales improvement fast.

    Read more

    £12.40
  • Social Media Marketing: Leverage the Power of the Internet to Grow Your Business

    Social Media Marketing

    Leverage the Power of the Internet to Grow Your Business

    If you want your business to not only be successful, but be recognized as an authority in your industry, then continue reading…

    “Social media will help you build loyalty with your customer base to the point that they will willingly, and for free, tell others about you.” – Bonnie Sainsbury

    You’ve heard it before and now you’re hearing it again… Social media is the new age of advertising. The platforms are easy to use, typically free, and you can reach millions of clients with the click of a button. But who’s going to answer all of your questions?

    Where do I start? Which platform do I use? Do I hire a marketing agency, or should I try dabbling on my own? And for God’s sake what the hell is SEO??

    If you don’t understand the immediate answers to the above, you’re not alone.

    You see, social media marketing isn’t just a buzz word that should be thrown around lightly; it’s become the very foundation for small and large businesses alike, the backbone of new companies, and a never ending pool of potential clients.

    Inside, you’ll find not only the answers to the aforementioned questions, but a deeper knowledge and understanding of what it means to advertise in the 21st century, and how to leverage the power of the Internet.

    In Social Media Marketing, you’ll discover:

    • Which platforms are right for you
    • How to set realistic, but optimized goals
    • How to prioritize your campaigns
    • How to master content writing
    • How to boost productivity by outsourcing
    • How to build your brand the right way
    • How to optimize results using SEO and analytics

    Check out Social Media Marketing: Leverage the Power of the Internet to Grow Your Business and begin your journey towards success today!

    Read more

    £12.40
  • Management Accounting: Costing Workbook (AAT Advanced Diploma in Accounting)

    03
    An essential text for the AAT AQ2016 Advanced Diploma in Accounting (Level 3) Unit ‘Management Accounting: Costing’. This practical book contains practice activities, assessment material and answers.

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    £12.40
  • How to Run a Great Workshop: The Complete Guide to Designing and Running Brilliant Workshops and Meetings

    08

    You’ve been asked to run a training session, workshop or meeting. What you need now is a foolproof way of making it both memorable and enjoyable to run – and to know that what you are doing will achieve the desired outcome and have lasting positive effects on your team.

    Anyone who has ever endured ‘death by powerpoint’ or a dry ‘chalk and talk’ session knows how not to do it, but how do you make sure that you get it right?

    This interactive guide is designed especially for busy managers – people whose main role is not training – and will take you through a simple step-by-step process that results in stimulating, fun and effective workshops and presentations.

    Just some of the many scenarios the book will help you tackle include:

    · How to put together training session from scratch when you have ‘blank page, blank face’ syndrome – here’s the step-by-step solution

    · You’ve done some training but you aren’t getting the desired results from your sessions – here’s what do to about it

    · You haven’t time to write 80 sexy PowerPoint slides for a session you are running – here’s what to do instead that will be even more effective and take half the time

    · You’re dreading the experience of being ‘up the front’ – here’s how to shift the onus from you to your participants

    · How to be remembered for the right reasons! – Here’s how to ensure that happens

    This is a book that ‘walks the talk’- it presents what you need to know in an engaging, interesting, effective and quick way – exactly how you will be presenting in your meetings and worshops when you have finished reading it.

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    £12.50£16.10
  • Sales Presentations For Dummies

    Are your sales presentations stuck in the 20th century?

    Sales Presentations For Dummies rises to the challenge of guiding you through the process of engaging and persuading busy buyers in a world that’s constantly bombarding them with sales pitches. Motivating today’s buyers to pull the trigger on a new deal requires a certain set of skills, and this straightforward text guides you through what you need to know to create and deliver compelling presentations. Pulled from examples and experiences of thousands of actual sales presentations, the information in this innovative resource offers the tools and tips you need to keep your leads engaged from hook to call to action.

    Today’s business landscape is competitive. When your sales presentation is being compared to countless others, it’s important to stand out for all the right reasons. Instead of using dated sales approaches,, update your understanding of the art of selling―and create compelling, engaging presentations that hook audience members from the beginning.

    • Leverage a proven, blockbuster formula that engages audiences in any industry
    • Use the power of storytelling to connect with prospective clients and soften their resistance to your sales pitch
    • Understand and apply customer insights to ensure that your solution is top-of-mind in purchasing decisions
    • Update your professional skill set to encompass today’s most motivating sales tactics

    Sales Presentations For Dummies brings your sales style into the 21st century and connects you with the skills you need to excel in today’s complicated business landscape.

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    £12.50£17.10
  • Hacking Growth: How Today’s Fastest-Growing Companies Drive Breakout Success

    08

    ‘a compelling methodology… to increase market share quickly’ — Eric Ries, bestselling author of THE LEAN STARTUP

    ‘a must-read for anyone in business’ — James Currier, managing partner, NFX Guild

    ‘will teach you how to think like a marketer of tomorrow’ — Josh Elman, partner, Greylock Partners

    Growth is now the first thing that investors, shareholders and market analysts look for in assessing and valuing companies.

    HACKING GROWTH is a highly accessible, practical, method for growth that involves cross-functional teams and continuous testing and iteration. Hacking Growth does for marketshare growth what THE LEAN STARTUP does for product development and BUSINESS MODEL GENERATION does for strategy. HACKING GROWTH focuses on customers – how to attain them, retain them, engage them, and monetize them – rather than product.

    Written by the method’s pioneers, this book is a comprehensive toolkit or “bible” that any company in any industry can use to implement their own Growth Hacking strategy, from how to set up and run growth teams, to how to identify and test growth levers, and how to evaluate and act on the results. It is designed for any company or leader looking to break out of the ruts of traditional marketing and become more collaborative, less wasteful, and achieve more consistent, replicable, and data-driven results.

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    £12.50£14.20
  • Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

    08
    How to Keep the Dream Alive!
    Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging–and, for some, the most discouraging.
    Here, Mark Yarnell and Rene Reid Yarnell, two of the industry’s most respected and successful professionals, offer you strategies on how to overcome those first-year obstacles and position yourself for lifelong success. The Yarnells provide you with a wealth of savvy advice on everything you need to know to succeed in network marketing, such as proven systems for recruiting, training, growing and supporting your downline, and much more.
    In an easy, step-by-step approach, you will learn how to:
    -Deal with rejection
    -Recruit and train
    -Avoid overmanaging your downline
    -Remain focused
    -Stay enthusiastic
    -Avoid unrealistic expectations
    -Conduct those in-home meetings
    -Ease out of another profession
    You owe it to yourself to read this inspiring book!
    “This will be the Bible of Network Marketing.”
    — Doug Wead, former special assistant to the president, the Bush Administration

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    £12.60£16.10
  • The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

    08

    From the authors of the internationally-bestselling business classic The Challenger Sale

    ‘A handbook of practices that will help you get into your customers’ heads, deliver good value, and win the sale’ Daniel H. Pink, author of To Sell is Human and Drive

    —————————————————————

    In The Challenger Sale, Matthew Dixon and Brent Adamson overturned decades of conventional wisdom with a bold new approach to sales. Now they reveal something even more surprising: the highest-performing sales teams don’t focus on friendly, attentive customers. Instead, they target challenger customers.

    Challenger customers are sceptical, less interested in meeting and ultimately indifferent as to who wins the deal. But they also have the credibility, persuasive skill and will to challenge the status quo that will get a deal to the finish line far more often than customers who are easier to connect with.

    Based on new research from thousands of B2B marketers, sellers and buyers around the world, The Challenger Customer shows you how to find these ‘mobilizers’ and equip them with the tools to effectively challenge their own organizations on your behalf. This ground-breaking book is the blueprint you need to make the sale again and again.

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    £12.60£16.10
  • Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures

    08

    Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.

    When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd–the result can be, well, sometimes interesting, even funny, but often disastrous.

    Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.

    In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.

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    £12.65£14.99
  • Psychological Safety: The key to happy, high-performing people and teams

    03
    Both scientific and industry research suggest that paying close attention to psychological safety has tangible benefits, not just to personal health and well-being, but to workplace productivity and performance. In 2015 Google released the findings of some compelling research known as “The Aristotle Project”. In its quest to build the perfect team, Google assessed the factors common to their high-performing teams. They were shocked to find it was not the background, the experience, or the education of the team members that determined the team’s success, but whether psychological safety was present within the team.Most of us understand the importance of physical safety. We protect ourselves and those around us, and know what physical interactions are socially acceptable, helpful, or harmful.Psychological safety, however, is a new frontier. Only now are we beginning to understand its importance and impact, thanks to recent advancements in neuroscience.For example, research shows that a “hit” to our psychological safety can have a deeper and longer-lasting impact than a “hit” to our physical selves. In fact, social rejection has the same impact on the brain as a punch to the face. Over time, the pain associated with a physical attack is difficult or impossible to recall. The memory of social rejection, however, even many years after the fact, can elicit the same strength of emotion as it did at the time of the event.When we experience an attack to our psychological safety, our brain is triggered into a stress response. Our cognitive abilities are compromised. Our higher, logical brain, the one responsible for thinking, creativity, decision-making, and self-control, goes off-line. In this derailed stress state we can find it difficult to concentrate, make decisions, or control our emotions. In a psychologically safe climate, people are not afraid to express themselves; they feel accepted and respected. This openness creates a fertile environment for thinking, creativity, innovation, and growth, and leads to more collaborative relationships and an overall improvement in individual and team productivity.So how do you identify and manage the triggers that threaten your psychological safety and hijack your brain?Based on the latest neuroscience research, the S.A.F.E.T.Y.™ model describes some of the most important social motivators of human behavior.Learn how to implement it in your life and your workplace, to reap the benefits of increased productivity and personal well-being. This revolutionary book offers actionable solutions to key questions that may be holding you (and your team) back from fulfilling your potential:● Why am I so anxious and stressed?● Why do I continue to do things I don’t want to do?● Why do I care so much about what others think of me?● Why do I self-sabotage?And the most vital question of all:● Why can’t I change?

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    £12.70£13.90
  • The 7 Habits Of Highly Effective People: Revised and Updated: 30th Anniversary Edition

    08
    New York Times bestseller — over 25 million copies sold
    The No. 1 Most Influential Business Book of the Twentieth Century

    “[Thirty] years after it first appeared, the wisdom of The 7 Habits is more relevant than ever. On an individual level people are burning out, and on a collective level we are burning up the planet. So Dr. Covey’s emphasis on self-renewal and his understanding that leadership and creativity require us to tap into our own physical, mental, and spiritual resources are exactly what we need now.” Arianna Huffington

    One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, teachers and parents – millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the 7 habits with modern additions from Sean Covey.

    The 7 habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work!

    With Sean Covey’s added takeaways on how the habits can be used in our modern age, the wisdom of the 7 habits will be refreshed for a new generation of leaders.

    They include:
    Habit 1: Be Proactive
    Habit 2: Begin with the End in Mind
    Habit 3: Put First Things First
    Habit 4: Think Win/Win
    Habit 5: Seek First to Understand, Then to Be Understood
    Habit 6: Synergise
    Habit 7: Sharpen the Saw

    This beloved classic presents a principle-centered approach for solving both personal and professional problems. With penetrating insights and practical anecdotes, Stephen R. Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity – principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

    Stephen R. Covey dedicated his life to demonstrating how a person can truly control their destiny with profound yet straightforward guidance. As an internationally respected leadership authority, family expert, teacher, organisational consultant, and author, his advice gives insight to millions. He sold more than 20 million books (in 40 languages), and The 7 Habits of Highly Effective People was named the No. 1 Most Influential Business Book of the Twentieth Century. He was the author of The 3rd Alternative, The 8th Habit, The Leader in Me, First Things First, Principle-Centered Leadership, and many other titles. He held an MBA from Harvard and a doctorate from Brigham Young University, USA. He was the cofounder of FranklinCovey, a leading global education and training firm with offices in 147 countries.

    Sean Covey is President of FranklinCovey Education and oversees all of Franklin Covey’s International partnerships which cover over 140 countries. He is a New York Times best-selling author and has written several books, including The 6 Most Important Decisions You’ll Ever Make, The 7 Habits of Happy Kids, and The 7 Habits of Highly Effective Teens, which has been translated into 20 languages and sold over 4 million copies worldwide. 

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    £12.87£16.99
  • The Coaching Manual: The Definitive Guide to the Process, Principles, and Skills of Personal Coaching

    08
    Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching.
    This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work.

    • Understand and develop the core skills and beliefs of an effective coach
    • Know how to ask insightful questions that deliver valuable answers
    • Gain practical help to plan coaching assignments that accelerate and improve your results
    • Adeptly handle the main barriers to great coaching
    • Feel fully confident in your ability to coach in any situation

    Whether you’re new to coaching or already an experienced coach, you’ll find clear guidance and principles to help you coach more effectively and with greater impact.
    To support you further The Coaching Manual has a range of free to download resources – templates, tools and checklists.

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    £12.90£16.10
  • Sales Coaching Essentials: How to transform your sales team: How to Transform Your Salespeople

    08

    ** Business Book Awards 2023 Finalist **

    Need your new sales hires to get up to speed faster? Want your salespeople to stop depending on you? Like to get the very best from your sales team?

    “This is the book you keep on your shelf and ‘dog-ear’ as a new or seasoned manager with tips you can action immediately. A rare find among sales books today.”

    Ashton Williams – Senior Manager Revenue Enablement ADA

    “A masterpiece in sales coaching. Your salespeople will become autonomous in their thinking, discovering their own answers, mastering their own objections, and you will be the guide to their success.”

    Caroline McCrystal – Senior Account Manager UK&I GTM Banking Experian

    “Mark does a phenomenal job demystifying sales coaching and making it actionable for frontline managers. A must-read for any sales leader unlocking the performance of their team.”

    Matthew Dixon – Co-author of The Challenger Sale and Jolt

    More than ever you need to coach your team so they can think for themselves, take responsibility for their performance and do what you hired them to do. If you want to turn your team into top sales performers, sales coaching must be your focus. Let this practical and easy-to-read book show you how.

    Mark Garrett Hayes MBA is an accredited coach and trainer, and is passionate about helping sales leaders to dramatically boost sales performance and accountability.

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    £12.90£15.20
  • Accounts Demystified: The Astonishingly Simple Guide To Accounting

    08

    The bestselling and astonishingly simple guide to the fundamental principles of accounting, written specifically for those without a financial background.

    Simple, easily absorbed and clearly explained, this book will guide you through all the major accounting concepts. You will learn how to master company accounts, understand balance sheets, profit and loss accounts and cash flow systems and how to analyse and monitor your company’s financial performance.

    Read more

    £12.90£16.10
  • Sandra Boynton’s My Family Calendar 17-Month 2023-2024 Family Wall Calendar

    08
    Featuring the adored animal characters of beloved children’s author Sandra Boynton, this 17-month calendar begins with the school year in August 2023 and provides a vertical column for up to 6 family members’ appointments, academic events, lessons, haircuts, trips―you name it. Moms, Dads, and the whole family can quickly see everyone’s plans!
     
    Features include:

    • 12″ x 12″ size (12″ x 24″ open)
    • Printed on FSC certified paper with soy-based ink
    • 17-months: August 2023–December 2024
    • 6 family member columns to note activities
    • Official major world holidays and observances
    • Year in a glance for 2023, 2024, and 2025
    • BONUS: 300+ planning stickers and a drop-down storage pocket

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    £12.99£13.99
  • First 90 Days, Updated and Expanded: Critical Success Strategies for New Leaders at All Levels: Proven Straegies for Getting up to Speed faster and smarter

    08
    Since its original release, “The First 90 Days” has become the bestselling globally acknowledged bible of leadership and career transitions. In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move – whether you’re onboarding into a new company, being promoted internally, or embarking on an international assignment. In “The First 90 Days”, Watkins outlines proven strategies that will dramatically shorten the time it takes to reach what he calls the “breakeven point” – when your organization needs you as much as you need the job. This new edition includes a substantial new preface by the author on the new definition of a career as a series of transitions; and notes the growing need for effective and repeatable skills for moving through these changes. As well, updated statistics and new tools make this book more reader-friendly and useful than ever. As hundreds of thousands of readers already know, “The First 90 Days” is a road map for taking charge quickly and effectively during critical career transition periods – whether you are a first-time manager, a mid-career professional on your way up, or a newly minted CEO.

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    £13.00£22.00
  • Coaching for Performance: The Principles and Practice of Coaching and Leadership FULLY REVISED 5TH ANNIVERSARY EDITION: The Principles and Practice of … FULLY REVISED 25TH…

    08

    Coaching for Performance is the #1 book for coaches, leaders, talent managers and professionals around the world. This is the definitive, updated and expanded edition.

    “The proven resource for all coaches and pioneers of the future of coaching.” Magdalena N. Mook, CEO, International Coach Federation (ICF)

    An international bestseller, featuring the powerful GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success.

    Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand new practical exercises, corporate examples, coaching dialogues, and a glossary, strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.

    “Shines a light on what it takes to create high performance.” John McFarlane, Chairman, Barclays, Chairman, TheCityUK

    Read more

    £13.00£21.99

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