• Foundations for the LPC (Legal Practice Course Manuals)

    Foundations for the LPC covers the compulsory foundation areas of the Legal Practice Course as set out in the LPC outcomes: professional conduct, tax and revenue law, and wills and administration of estates. The book also discusses human rights law, a topic taught pervasively across the LPC course.

    Using worked examples and scenarios throughout to illustrate key points, this guide is essential reading for all students and a useful reference source for practitioners. To aid understanding and test comprehension of the core material, checkpoints and summaries feature in every chapter.

    Digital formats and resources
    This edition is available for students and institutions to purchase in a variety of formats, and is supported by online resources.
    – Access to a digital version of this book comes with every purchase to enable a more flexible learning experience―12 months’ access to this title on Oxford Learning Link will be available from 15 July 2022. Access must be redeemed by 1 August 2024.
    – The online resources include useful web links, forms, and diagrams.

    Read more

    £12.70£36.10
  • Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures

    08

    Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.

    When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd–the result can be, well, sometimes interesting, even funny, but often disastrous.

    Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.

    In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.

    Read more

    £12.65£14.99
  • The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

    08

    From the authors of the internationally-bestselling business classic The Challenger Sale

    ‘A handbook of practices that will help you get into your customers’ heads, deliver good value, and win the sale’ Daniel H. Pink, author of To Sell is Human and Drive

    —————————————————————

    In The Challenger Sale, Matthew Dixon and Brent Adamson overturned decades of conventional wisdom with a bold new approach to sales. Now they reveal something even more surprising: the highest-performing sales teams don’t focus on friendly, attentive customers. Instead, they target challenger customers.

    Challenger customers are sceptical, less interested in meeting and ultimately indifferent as to who wins the deal. But they also have the credibility, persuasive skill and will to challenge the status quo that will get a deal to the finish line far more often than customers who are easier to connect with.

    Based on new research from thousands of B2B marketers, sellers and buyers around the world, The Challenger Customer shows you how to find these ‘mobilizers’ and equip them with the tools to effectively challenge their own organizations on your behalf. This ground-breaking book is the blueprint you need to make the sale again and again.

    Read more

    £12.60£16.10
  • An Offer They Can’t Refuse: 14 Tools to Create Better Offers for Network Marketing

    01

    Two offers

    One offer is okay. The other offer? Wow!

    Which offer will we choose?

    It won’t take a rocket scientist to figure this out. Better offers rock!

    We make offers every day in our network marketing businesses. What would happen if our offers were better?

    Our prospects would say “yes” immediately. Isn’t that what we want?

    So how good are our offers now?

    Symptoms of a bad offer:

    · Prospects say they are not interested

    · No one gives us an appointment

    · Friends walk on the other side of the street

    · Prospects roll their eyes before falling asleep

    Signs of a great offer:

    · Prospects want to know more

    · Smiles

    · Drooling

    · Eyes dilate with excitement

    Let our competition work hard trying to sell their mediocre offers. Let them plead, beg and suffer frustration. We don’t have to join them.

    Instead, let’s take our present offers and use the 14 tools in this book to make them … awesome!

    There is magic in offers. We could be just one awesome offer away from changing our careers forever.

    Let’s discover how to create that “life-changing” offer now.

    Read more

    £12.60
  • Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

    08
    How to Keep the Dream Alive!
    Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging–and, for some, the most discouraging.
    Here, Mark Yarnell and Rene Reid Yarnell, two of the industry’s most respected and successful professionals, offer you strategies on how to overcome those first-year obstacles and position yourself for lifelong success. The Yarnells provide you with a wealth of savvy advice on everything you need to know to succeed in network marketing, such as proven systems for recruiting, training, growing and supporting your downline, and much more.
    In an easy, step-by-step approach, you will learn how to:
    -Deal with rejection
    -Recruit and train
    -Avoid overmanaging your downline
    -Remain focused
    -Stay enthusiastic
    -Avoid unrealistic expectations
    -Conduct those in-home meetings
    -Ease out of another profession
    You owe it to yourself to read this inspiring book!
    “This will be the Bible of Network Marketing.”
    — Doug Wead, former special assistant to the president, the Bush Administration

    Read more

    £12.60£16.10
  • Finance for Nonfinancial Managers (BUSINESS BOOKS)

    05
    AN INTRODUCTION TO FINANCIAL REPORTS–WITH NEW TACTICSFOR BUDGETING AND PINPOINTING KEY FINANCIAL AREAS

    Financial decisions impact virtually every area of your company. As a manager, it’s up to you to understand how and why.

    Finance for Nonfinancial Managers helps you understand the information in essential financial reportsand then shows you how to use that understanding to make informed, intelligent decisions. It provides a solid working knowledge of:

    • Basic Financial Reports–All about balance sheets, income statements, cash flow statements, and more
    • Cost Accounting–Methods to assess which products or services are most profitable to your firm
    • Operational Planning and Budgeting–Ways to use financial knowledge to strengthen your company

    Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

    Key Terms: Clear defi nitions of key terms and concepts

    Smart Managing: Tactics and strategies for managing change

    Tricks of the Trade: Tips for executing the tactics in the book

    Mistake Proofing: Practical advice for minimizing the possibility of error

    Caution: Warning signs for when things are about to go wrong

    For Example: Examples of successful change-management tactics

    Tools: Specific planning procedures, tactics, and hands-on techniques

    Read more

    £12.60£15.20
  • Girls Just Wanna Have Funds: A Feminist Guide to Investing

    08

    Start your journey to financial success with Female Invest’s guide for safe, smart, and sustainable investing. This is an empowering and uplifting money manifesto, aiming to change the tides of financial power.

    Are you one of the 68% of women worldwide earning less than a man doing the same job? Then you need to make your money work harder, starting now.

    In Girls Just Want to Have Funds, the trio of founders behind the global movement Female Invest bring you an empowering five-step guide with a straight-talking message: you don’t have to be an expert or a millionaire to make money. Simply equip yourself with the easy-to-follow golden rules and tools of three finance gurus to find your confidence and open a whole new world of opportunities.

    Whether you want to master the art of setting realistic goals, demystify financial jargon and markets, gain independence with a f*ck you fund, or finally get excited about your financial future, find all the answers you need and more with this comprehensive guide. Even if you only have a $1 savings fund to begin with, you too can have a rewarding, limitless life by investing in yourself and this book.

    Read more

    £12.59£14.99
  • Small Business Accounting: Money Matters Made Easy: A Beginner’s Guide for Entrepreneurs

    08

    THE Guide to Basic Accounting for Small Business Owners, Beginners and Students!

    ◆Do you want to learn accounting for your small business but feel overwhelmed by numbers and paperwork?

    ◆Do you wish you could understand financial concepts like a pro and make better decisions for your business? If so, you are not alone.

    This book is written by a former CFO just for you!

    In this book, you will follow Caroline, a passionate baker who runs a small eatery called Sweet Caroline Bakery. She makes the best cupcakes in town, but she has no clue about accounting. She is drowning in numbers and needs a lifeline.

    You will join her on her journey as she learns accounting basics for small businesses.

    YOU WILL DISCOVER:

    • What is accounting and why it’s not as boring as it sounds
    • How to set up your business (such as an LLC), accounting system and keep track of your dough
    • The basic accounting rules and how to follow them without breaking a sweat
    • How to read and analyze your financial statements and understand your bottom line
    • How to understand and mitigate financial risks and fraud
    • How to use financial ratios and indicators to measure your performance and spot red flags
    • How to create budgets and forecasts and gain greater control over your finances and goals
    • How to deal with taxes and comply with tax laws without pulling your hair out
    • How to choose software and an accountant that won’t break the bank

    By the end of this book, you will have a clear understanding of accounting concepts, and how they apply to your business. You will be able to use your financial information and make smarter decisions that will help you grow your business and achieve your goals. You will also feel more confident and in control of your finances.

    This book is not only informative but fun to read. It has a friendly and witty tone that will make you smile and learn at the same time. It also has real-life examples, exercises, questions, and tips that will help you apply what you learn. Whether you are a beginner or a non-financial person, this book is for you.

    FREE DIGITAL ACCOUNTING GIFT:
    As a thank you for buying this book, you will also get a FREE accounting checklist of the recurring tasks involved in accounting. You can use this checklist as a handy reference guide while working on managing your financials. To get your free checklist, simply follow the instructions at the beginning or end of the book.

    Don’t let accounting intimidate you! Grab your copy of “Small Business Accounting: Money Matters Made Easy: A Beginner’s Guide for Entrepreneurs” and learn accounting the easy way. Don’t miss your opportunity to transform your business with accounting.

    Read more

    £12.50
  • Hacking Growth: How Today’s Fastest-Growing Companies Drive Breakout Success

    08

    ‘a compelling methodology… to increase market share quickly’ — Eric Ries, bestselling author of THE LEAN STARTUP

    ‘a must-read for anyone in business’ — James Currier, managing partner, NFX Guild

    ‘will teach you how to think like a marketer of tomorrow’ — Josh Elman, partner, Greylock Partners

    Growth is now the first thing that investors, shareholders and market analysts look for in assessing and valuing companies.

    HACKING GROWTH is a highly accessible, practical, method for growth that involves cross-functional teams and continuous testing and iteration. Hacking Growth does for marketshare growth what THE LEAN STARTUP does for product development and BUSINESS MODEL GENERATION does for strategy. HACKING GROWTH focuses on customers – how to attain them, retain them, engage them, and monetize them – rather than product.

    Written by the method’s pioneers, this book is a comprehensive toolkit or “bible” that any company in any industry can use to implement their own Growth Hacking strategy, from how to set up and run growth teams, to how to identify and test growth levers, and how to evaluate and act on the results. It is designed for any company or leader looking to break out of the ruts of traditional marketing and become more collaborative, less wasteful, and achieve more consistent, replicable, and data-driven results.

    Read more

    £12.50£14.20
  • Close the Deal & Suddenly Grow Rich: The Ground Breaking #1 Bestseller that can Skyrocket Your Sales Results in 24 Hours

    08
    Close the Deal & Suddenly Grow Rich is the ONLY sales book that reveals exactly WHEN to close the deal using the power of a B.R.A.N.D to transform sales results within 24 hours.

    Read more

    £12.50£13.30
  • Sales Presentations For Dummies

    Are your sales presentations stuck in the 20th century?

    Sales Presentations For Dummies rises to the challenge of guiding you through the process of engaging and persuading busy buyers in a world that’s constantly bombarding them with sales pitches. Motivating today’s buyers to pull the trigger on a new deal requires a certain set of skills, and this straightforward text guides you through what you need to know to create and deliver compelling presentations. Pulled from examples and experiences of thousands of actual sales presentations, the information in this innovative resource offers the tools and tips you need to keep your leads engaged from hook to call to action.

    Today’s business landscape is competitive. When your sales presentation is being compared to countless others, it’s important to stand out for all the right reasons. Instead of using dated sales approaches,, update your understanding of the art of selling―and create compelling, engaging presentations that hook audience members from the beginning.

    • Leverage a proven, blockbuster formula that engages audiences in any industry
    • Use the power of storytelling to connect with prospective clients and soften their resistance to your sales pitch
    • Understand and apply customer insights to ensure that your solution is top-of-mind in purchasing decisions
    • Update your professional skill set to encompass today’s most motivating sales tactics

    Sales Presentations For Dummies brings your sales style into the 21st century and connects you with the skills you need to excel in today’s complicated business landscape.

    Read more

    £12.50£17.10
  • Basic Legal Drafting: Litigation Documents, Contracts, Legislative Documents

    02
    BASIC LEGAL DRAFTING offers down-to-earth instruction on how to draft well-organized and clearly articulated legal documents. A culmination of twenty-five years of teaching in the highly regarded Legal Drafting Program at the University of Florida College of Law, the book is designed to be used as a resource for law students and practicing attorneys, as well as a textbook for drafting classes. The text is particularly strong in its discussions of how to organize a document, often the most difficult task facing a drafter and typically under-addressed in other drafting manuals. Equally useful are the very concrete recommendations on how to articulate the language of a document in order to achieve clarity and precision. The text helpfully distinguishes traditional drafting principles from common conventions and stylistic preferences. The litigation chapter addresses complaints, answers and motions. Useful examples range from a simple negligence complaint to a complex statutory-based multi-count complaint and appropriate responses. The contracts chapter includes an extensive discussion, with examples, on how to create for any contract a logical, coherent framework that underlines the drafter’s (and presumably the client’s) intentions. The chapter addresses in detail the articulation of particular provisions, including definitions, termination and exculpatory provisions. Its comprehensive discussion of how to recognize and avoid various types of ambiguity will prove useful beyond the contract drafting context. The legislation chapter identifies common legislative protocols and applies, within those protocols, many of the organization and articulation principles set out in the contracts chapter. While the text uses litigation documents, contracts and legislation as the bases for its discussions, Basic Legal Drafting offers practical, realistic advice and instructions that will be useful to the drafter of any type of legal document.

    Read more

    £12.50
  • How to Run a Great Workshop: The Complete Guide to Designing and Running Brilliant Workshops and Meetings

    08

    You’ve been asked to run a training session, workshop or meeting. What you need now is a foolproof way of making it both memorable and enjoyable to run – and to know that what you are doing will achieve the desired outcome and have lasting positive effects on your team.

    Anyone who has ever endured ‘death by powerpoint’ or a dry ‘chalk and talk’ session knows how not to do it, but how do you make sure that you get it right?

    This interactive guide is designed especially for busy managers – people whose main role is not training – and will take you through a simple step-by-step process that results in stimulating, fun and effective workshops and presentations.

    Just some of the many scenarios the book will help you tackle include:

    · How to put together training session from scratch when you have ‘blank page, blank face’ syndrome – here’s the step-by-step solution

    · You’ve done some training but you aren’t getting the desired results from your sessions – here’s what do to about it

    · You haven’t time to write 80 sexy PowerPoint slides for a session you are running – here’s what to do instead that will be even more effective and take half the time

    · You’re dreading the experience of being ‘up the front’ – here’s how to shift the onus from you to your participants

    · How to be remembered for the right reasons! – Here’s how to ensure that happens

    This is a book that ‘walks the talk’- it presents what you need to know in an engaging, interesting, effective and quick way – exactly how you will be presenting in your meetings and worshops when you have finished reading it.

    Read more

    £12.50£16.10
  • Management Accounting: Costing Workbook (AAT Advanced Diploma in Accounting)

    03
    An essential text for the AAT AQ2016 Advanced Diploma in Accounting (Level 3) Unit ‘Management Accounting: Costing’. This practical book contains practice activities, assessment material and answers.

    Read more

    £12.40
  • Final Accounts Preparation Workbook (AAT Advanced Diploma in Accounting)

    03
    An essential text for the AAT AQ2016 Advanced Diploma in Accounting (Level 3) Unit ‘Final Accounts Preparation’. This practical book contains practice activities, assessment material and answers.

    Read more

    £12.40
  • Bookkeeping Transactions Workbook (AAT Foundation Certificate in Accounting)

    08
    An essential text for the AAT AQ2016 Foundation Certificate in Accounting (Level 2) Unit ‘Bookkeeping Transactions’. This practical book contains practice activities, assessment material and answers.

    Read more

    £12.40
  • Social Media Marketing: Leverage the Power of the Internet to Grow Your Business

    Social Media Marketing

    Leverage the Power of the Internet to Grow Your Business

    If you want your business to not only be successful, but be recognized as an authority in your industry, then continue reading…

    “Social media will help you build loyalty with your customer base to the point that they will willingly, and for free, tell others about you.” – Bonnie Sainsbury

    You’ve heard it before and now you’re hearing it again… Social media is the new age of advertising. The platforms are easy to use, typically free, and you can reach millions of clients with the click of a button. But who’s going to answer all of your questions?

    Where do I start? Which platform do I use? Do I hire a marketing agency, or should I try dabbling on my own? And for God’s sake what the hell is SEO??

    If you don’t understand the immediate answers to the above, you’re not alone.

    You see, social media marketing isn’t just a buzz word that should be thrown around lightly; it’s become the very foundation for small and large businesses alike, the backbone of new companies, and a never ending pool of potential clients.

    Inside, you’ll find not only the answers to the aforementioned questions, but a deeper knowledge and understanding of what it means to advertise in the 21st century, and how to leverage the power of the Internet.

    In Social Media Marketing, you’ll discover:

    • Which platforms are right for you
    • How to set realistic, but optimized goals
    • How to prioritize your campaigns
    • How to master content writing
    • How to boost productivity by outsourcing
    • How to build your brand the right way
    • How to optimize results using SEO and analytics

    Check out Social Media Marketing: Leverage the Power of the Internet to Grow Your Business and begin your journey towards success today!

    Read more

    £12.40
  • That Girl Extra Planner: Extra monthly and weekly finance tracker | Expense and savings tracking | Goal setting

    BE THE THAT GIRL!

    That Girl Planner is an incredibly detailed and comprehensive organizational tool designed to meet your every planning need. It goes beyond the typical planner by incorporating numerous features and elements to ensure that you stay on top of your schedule and goals.

    1. Elaborate Design:

    • The planner has a visually appealing and sophisticated design, reflecting your personal style and preferences.
    • It includes custom graphics, illustrations and impressive cover to make it uniquely yours.

    2. Comprehensive Calendar:

    • The calendar section is highly detailed, with weekly and monthly views to accommodate various planning needs.
    • Stay in track with stylish .pages

    3. Goal Setting and Tracking:

    • Includes dedicated sections for setting short-term and long-term goals.
    • Progress tracking features such as milestone markers, progress bars, or checklists could be incorporated.

    4. Budgeting:

    • Keep track of your income and expenses with stylish trackers.
    • Special savings trackers to help you achieve your dreams.

    Overall, this That Girl Planner is a comprehensive and personalized tool that not only helps you stay organized but also reflects your individuality and style. It’s a combination of functionality and aesthetic appeal, designed to make your planning experience enjoyable and effective.

    Read more

    £12.40
  • The Regulatory Reform (Fire Safety) Order 2005

    The Regulatory Reform (Fire Safety) Order 2005 Original (As made) 2005 No. 1541 REGULATORY REFORM, ENGLAND AND WALES

    Read more

    £12.40
  • The Sales Director’s Guide To Avoiding Month-End Madness!

    UK Private Equity’s Go-To Sales Authority Graeme Hall has distilled his successful 30-odd year sales management career into a simple but powerful sales system. This system was proven time and again in the dynamic private equity environment which prizes results above all else.Any sales leader can benefit from this approach but new-in-post Sales Directors will find it particularly useful, as will anyone who needs to deliver sustainable sales improvement fast.

    Read more

    £12.40
  • The Machine: A Radical Approach to the Design of the Sales Function: 1

    08

    Don’t read this book if you’re looking for an affirmation of the sales status quo. Roff-Marsh argues that the marketplace has changed dramatically since the evolution of the standard sales model and that radical change is being forced on organizations—like it or not!

    Here are just some of the radical changes that Roff-Marsh advocates (and sacred cows he slays) in this comprehensive and impeccably-argued treatise.

    Salespeople should be inside, not in the field.
    Engineers should perform necessary field sales activities.

    Revenue should be the responsibility of Operations, not Sales.
    Sales should focus exclusively on the pursuit of new business.

    Only commercial relationships are truly important.
    Personal relationships are more likely to be the consequence of good commercial relationships than they are to be the cause of them.

    Salespeople should be paid their market value in the form of a salary.
    Piece-rate pay (commissions) should be eliminated in sales, just like it has been elsewhere.

    Sales performance should be mandatory, not optional.
    Salespeople should be actively managed, and it should be a condition of their employment that they generate a commercially reasonable volume of new business.

    Salespeople should not prospect.
    The marketing department should be responsible for replenishing salespeople’s opportunity queues daily.

    The qualification of sales opportunities (or leads) destroys value.
    Salespeople should be selling to your competitors’ customers—not to folks who are actively looking for a new supplier.

    The Sales Development Rep role should be eliminated.
    SDRs are one of many common examples of sub-optimization in sales environments. You increase the salesperson’s win rate but you reduce the total volume of business won.

    Salespeople should focus on selling programs, not products.
    Unless a product is new and revolutionary, it should be packaged into a program of some kind (or it should be sold without salespeople).

    Shut down your branch offices and open (fewer) distribution centers.
    It’s speed to customer that’s important (not proximity).

    The Machine is a field guide for the executive who’s prepared to wrestle sales away from autonomous field-based artisans in favor of a tightly synchronized team of specialists. Readers will embrace The Machine either to exploit the new sales order or to avoid falling victim to it.

    If you employ salespeople and you’re committed to the growth of your organization, you really should read this book.

    Read more

    £12.40
  • The Emergence of Modern Southeast Asia: A New History

    01
    The modern states of Indonesia, Vietnam, Thailand, the Philippines, Myanmar, Malaysia, Singapore, Cambodia, Laos, Brunei, and East Timor were once a tapestry of kingdoms, colonies, and smaller polities linked by sporadic trade and occasional war. By the end of the nineteenth century, however, the United States and several European powers had come to control almost the entire region—only to depart dramatically in the decades following World War II.
    The Emergence of Modern Southeast Asia offers a new and up-to-date perspective on this complex region. Although it does not neglect nation-building (the central theme of its popular and long-lived predecessor, In Search of Southeast Asia), the present work focuses on economic and social history, gender, and ecology. It describes the long-term impact of global forces on the region and traces the spread and interplay of capitalism, nationalism, and socialism. It acknowledges that modernization has produced substantial gains in such areas as life expectancy and education but has also spread dislocation and misery.

    Organizationally, the book shifts between thematic chapters that describe social, economic, and cultural change, and “country” chapters emphasizing developments within specific areas. Enhanced by scores of illustrations, The Emergence of Modern Southeast Asia will establish a new standard for the history of this dynamic and radically transformed region of the world.

    Contributors: David Chandler, Norman G. Owen, William R. Roff, David Joel Steinberg, Jean Gelman Taylor, Robert H. Taylor, Alexander Woodside, David K. Wyatt.

    Read more

    £12.40
  • Selling to Serve: Sell Your Accounting & Bookkeeping Services with Unshakeable Confidence for More Than You Thought Possible

    08
    2021 EDITION: REVISED & UPDATED More than twice the size & includes the five missing mindset chapters. You’re not running an accountancy firm; you’re running a business. But most accountants and bookkeepers don’t have a business, they have chaos. You end up doing far more work than you get paid for and you’re not valued enough by your clients. Ultimately, you’re not getting the rewards you deserve, which include financial rewards, the gift of time, growth, joy and fulfilment, which feels unfair and not why you started this. You wanted to serve and impact your clients to the highest levels and get rewarded for it to. This book will take you on a journey that will challenge some of your most limiting beliefs, remove conflicting thoughts, reveal the blueprint for a successful sales system and give you the unshakeable confidence to do what you now perceive to be hard, to make life so much easier. You will learn: The number one problem that’s causing you to be overworked, underpaid, undervalued and how to fix it. Why you really think selling is bad and the two main reasons you continue to give services away for free. The reasons you still struggle to sell, despite everything you’ve read and been taught.- Why clients really say “no” and it has nothing to do with a lack of money The common objections to your services and how to overcome them, instantly. The step-by-step blueprint for the Effortless Sales System.

    Read more

    £12.30
  • What Clients Really Want (And The S**t That Drives Them Crazy): The Essential Insider’s Guide for Advertising Agencies on How Account Management Can Create Great Client/Agency…

    08

    What Clients Really Want (And The S**t That Drives Them Crazy) is the essential insider’s guide for advertising agencies on how account management can create great client/agency relationships.

    The first book on client/agency relationships to be written an ex-client, this book gives a true insider’s guide as to how account management can stop client/agency relationships from breaking down and take those relationships from good to great.

    In this step-by-step guide you will discover:

    • What simple actions you can take today to generate great relationships with your clients.
    • How to gain a deeper understanding of the pressures your clients face and why this is so important.
    • Practical day-to-day advice on how to master positive relationship building behaviours.
    • The strong re-occurring themes that cause client relationships to fall apart and how you can avoid them by applying;

    – The 9 essential behaviours to prevent damage to the client/agency relationship.

    – The 5 essential behaviours to take your client/agency relationships from good to great.

    Read more

    £12.30
  • How To Build Your Network Marketing Nutrition Business Fast

    03

    Do we sell nutrition products? Diet products? Other health products?

    Let’s make our business easy. How? By learning exactly what to say and exactly what to do.

    This book contains step-by-step instructions on how to get quick “yes” decisions, with no rejection. When we remove the “feeling nervous” factor, we can approach anyone.

    Afraid to make a call for an appointment? No problem. We can make it easy for our prospects to say “yes” by customizing what we say to the three unique types of prospects. We don’t want to say the same things to a close friend that we would say to a cold prospect.

    Once we have people to talk to, and they feel excited about our message, we must customize what we say for the decision steps in their brains. That is how we eliminate our prospects’ anxiety – by completing the four core steps in seconds.

    With clear examples of a one-minute presentation, a two-minute story, where to get great prospects, and how to handle the most common objections, this is the complete starter manual for a successful health and nutrition network marketing business.

    Prospects have questions. This approach naturally answers their questions before they arise. They will elevate us to “mind-reader” status and instantly connect with our message.

    Prepare yourself for magic conversations that put your business into momentum.

    Order your copy now!

    Read more

    £12.30
  • 500 Social Media Marketing Tips: Essential Advice, Hints and Strategy for Business: Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube, Snapchat, and More!

    08

    *** Updated FALL 2023! OVER 100,000 COPIES SOLD *** The most up-to-date social media book for small businesses and entrepreneurs!***

    Tired of navigating the ever-changing landscape of social media marketing alone? Want to skyrocket your business growth with proven, actionable tips and strategies?

    500 Social Media Marketing Tips is your one-stop solution, bringing together expert advice, essential insights, and innovative strategies for Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube, Snapchat, TikTok, and beyond!

    ➤ INSTANT DOWNLOAD: Get access to 500 Social Media Marketing Tips right now and start transforming your social media game today.

    500 Social Media Marketing Tips is written for busy business owners like you: a complete guide packed with expert knowledge written in simple English and with zero fluff. Focus on one social network at a time or choose any random page to discover new knowledge to help grow your business!

    You will learn:

    • Why Your Business Needs A Social Media Marketing Strategy
    • The Key Foundations For Every Successful Social Media Marketing Plan
    • The Most Effective Content to Share on Social Media (And How to Make It)
    • Hundreds of Tips to Get More Followers and Grow Your Audience
    • How to Use Text, Images, Stories, and Live Video to Grab the Attention of your Ideal Customer
    • How to Use Paid Advertising to Supercharge Your Content And Reach A Massive Audience
    • … and more!

    »» Ready to Unlock Your Social Media Potential? ««

    Join the ranks of over 100,000 business owners who have tapped into the power of 500 Social Media Marketing Tips to magnetize customers and multiply their sales.

    Time to revolutionize your social media marketing strategy? Scroll to the top and hit the “Buy Now” button to embark on this game-changing journey.

    Get your copy now to give your business the social media marketing advantage it deserves.

    Read more

    £12.30£12.80
  • Health and Safety at Work etc. Act 1974: Full Printed Statute Text

    The Health and Safety at Work etc Act 1974 is the main piece of legislation governing health and safety in the workplace. It is often referred to as HSWA, the HSW Act, the 1974 Act or HASAWA. It establishes duties fro employers to make their workplace safe for employees as well as the public at large.

    HSWA establishes the Health and Safety Commission and Health and Safety Executive, which since the passing of the act have merged into a single entity. The act introduces enforcement powers including criminal offences extending to unlimited fines and a maximum of 2 years imprisonment.

    This statute book includes the full printed statute text as well as a sectionalised table of contents

    General duties created by HSWA:

    Duties of employers
    Duties of persons having control of premises
    Duties towards articles used at work
    Duties towards substances used at work
    Duties of employees
    Duties of persons in general
    Reasonably practicable

    Act Introduction:

    “An Act to make further provision for securing the health, safety and welfare of persons at work, for protecting others against risks to health or safety in connection with the activities of persons at work, for controlling the keeping and use and preventing the unlawful acquisition, possession and use of dangerous substances, and for controlling certain emissions into the atmosphere; to make further provision with respect to the employment medical advisory service; to amend the law relating to building regulations, and the Building (Scotland) Act 1959; and for connected purposes.”

    [31st July 1974]

    Read more

    £12.30
  • Infectious: How to Master Trust, Authority, and Influence with the 5-P-Preneur Personal Brand Blueprint

    In today’s saturated marketplace, the key to standing out isn’t just about presenting a fantastic product or service.

    The key lies in YOU!

    Your personal brand can be the decisive factor in rising above the noise, outshining competitors, and leaving a lasting impression that leads to success.

    Furthermore, there has never been a better time for skilled professionals to monetise their experience, expertise, and industry presence – with the number of small business owners and self-employed individuals at an all-time high.

    ‘Infectious – How to Master Trust, Authority, and Influence with the 5-P-Preneur Personal Brand Blueprint’ is going to walk you through six key steps that I believe are crucial when establishing your presence on the market. It’s going to cover five areas of personal branding which cover that all important customer question: WHY should I buy from THIS brand or individual?

    More than that, it’s going to let you in on some secrets from deep inside the marketing industry, introducing you to concepts used by top brands to help them stand out and retain their position – but on a scale that is realistic for you as a smaller business owner or marketer. And it’s going to do all that in a way which is understandable for regular people who aren’t walking, talking marketing dictionaries.

    That’s right, no buzzwords, jargon, and convoluted explanations here!

    Why Personal Branding?

    Personal branding is more than just a buzzword; it’s the essence of how others perceive you and remember you. Whether it’s in an interview, a pitch meeting, or online, your personal brand tells the story of WHO you are, WHAT you stand for, and HOW you present yourself. It can evoke strong emotions and visual impressions, setting you apart in a crowded marketplace.

    Authenticity isn’t an option; it’s a requirement.

    What you’ll learn:

    • Purpose: Delve into the core of your brand by understanding your unique ‘WHO, WHAT, WHY.’ Identify your true self and align it with your professional ambitions.
    • Persona: Develop a powerful personal brand persona that combines your experience, skills, expertise, and personality. This persona is your ticket to establishing trust and authority in your field.
    • People: Understand your target audience’s thoughts, needs, and desires. Recognize who can influence your future success and tailor your brand to resonate with them.
    • Proposition: Craft a compelling ‘Unique Positioning Statement’ that defines what you want to be known for. Identify what makes you and your business trustworthy and reputable.
    • Promotion: Learn about the most effective tools and channels to target, engage, and communicate with your audience. Make your personal brand an active part of your marketing, both online and offline.

    Read more

    £12.30
  • Winning New Business: Essential Selling Skills for Non-Sales People

    07

    Winning New Business is for anyone who needs to know the skills of winning new customers but lacks the training – or the courage – to sell effectively. Richard Denny, one of the world’s most renowned sales gurus, takes the fear out of selling and shows you just what to do and how to do it. In true Denny style, Winning New Business motivates and inspires from the first page to the last, giving you the ability and confidence to succeed. Each key topic is covered, including making a winning presentation; how to make an appointment; how to beat the competition and how to provide excellent customer care.

    Bursting with insight and ideas Denny gives you the techniques and tactics you need to help you maximize your ability to win, whatever your role in the company.

    Read more

    £12.30
  • The Momentum Sales Model: How to achieve success in sales, exceed targets and generate explosive growth

    Are your sales plateauing? Struggling to find your rhythm? Do sales come one month and disappear the next? The Momentum Sales Model is a proven system for explosive sales growth that you can take anywhere.

    Whether you’re in sales or an entrepreneur, I’ve been where you are, starring at a target, wondering how on earth I am going to hit it based on the current pipeline, state of the product and lack of new business leads. That was, until I learned how to create momentum.

    Let me guide you towards success in sales, so that you can land those all-important first clients and keep landing them, smash targets and sell more.

    This is not a book you read once and then forget, it will impact your whole way of selling, allowing you to experience new levels of success, prosperity and wealth. The world has changed, clients need that human touch more than ever and salespeople who understand this and what it takes are going to win.

    We need more top salespeople, that’s how we advance the human race, every idea must first be sold. Let’s unleash your inner greatness, develop sales confidence and become a world class salesperson.

    This book will help you reach the top 1% of salespeople, so what are you waiting for?

    Read more

    £12.30
  • Sales Prospecting For Dummies

    02
    Prospecting – finding and qualifying prospective clients – is the first step in the selling proposition. It can also be the most daunting. The first big hurdle is knowing where to look for opportunities and recognizing them when they present themselves. Then there’s the fear of rejection that makes it so hard to approach strangers and talk to them persuasively about the product or service you represent. The good salesperson recognizes these challenges and finds ways to cope with them. The great salesperson, according to sales legend Tom Hopkins, turns them to her advantage and uses them to supercharge her selling and sell, sell, sell.

    Whether you’re a newcomer to sales or a seasoned pro, Sales Prospecting For Dummies is your survival guide for generating new leads. Tom Hopkins helps you gain a solid perspective on what prospecting is and shares simple, yet powerful ways to build a prosperous selling career by meeting and getting to know the right people. You’ll find out how t o:

    • Build an appealing image
    • Polish your phone skills
    • Tap business contacts for leads
    • Prospect your customer list
    • Use the power of the Internet
    • Get the biggest bang for your advertising buck

    Here’s a gold mine of tried-and-true techniques and strategies for finding and keeping clients from America’s number one sales trainer. You’ll discover how to set your goals, plan your time, and multiply your leads by:

    • Obtaining valuable free information from newspapers, magazines and specialized journals, radio and television, the Internet, and more
    • Developing a network of friends and associates; and mining it for all it’s worth
    • Speaking so others will listen and maximizing every meeting with every person
    • Techniques for getting satisfied customers to become an endless source of new referrals
    • Building your image to the point where prospects seek you out
    • Handling failure and rejection, keeping a positive attitude, and staying motivated

    A concise, yet comprehensive guide to getting and maintaining a salesperson’s most vital lifeline – new prospects – Sales Prospecting For Dummies is an indispensable tool of the trade for rookies and veteran salespeople alike.

    Read more

    £12.30
  • The StorySelling Method: Master the Art of Storytelling to Build Trust, Stand Out, and Boost Sales (Storytelling for Business)

    07

    ★★★★★ 2023 Readers’ Favorite Award Silver Medal Winner ★★★★★
    ___

    Discover a proven, easy-to-follow system to unleash the storyteller within you!

    Do you struggle to connect with your customers on a personal level?

    Do you want to stand out in a very competitive market?

    Or do you want to accelerate your sales career?

    The StorySelling Method will teach you how to tell powerful stories that actually work in sales!

    No fluff, no BS… just straightforward and effective storytelling tactics that will transform your sales game.

    The techniques you’re about to learn are the same ones that have helped thousands of professionals at top companies like Google, Oracle, and Visa win more business.

    The methods within this book are simple, authentic, and effective.

    Whether you’re a sales professional, entrepreneur, or consultant, this StorySelling blueprint is your ultimate resource to unlock your storytelling potential and level up your sales skills.

    What to expect from The StorySelling Method:

    In this step-by-step guide on everyday business storytelling, you’ll learn how to:

    ✓ Turn any moment (even the most boring one) into a captivating story
    ✓ Find, craft, and deliver the five fundamental story types that will yield the best results
    ✓ Build the confidence to share a story at any opportunity
    ✓ Weave stories into any sales conversation naturally and authentically
    ✓ Make storytelling an essential part of your communication

    These storytelling tactics and techniques will help you:

    ✓ Leave magical first impressions
    ✓ Become your clients’ #1 trusted advisor
    ✓ Communicate the value you’re bringing to the table
    ✓ Overcome any sales resistance
    ✓ Inspire, motivate, and positively influence anyone around you

    Filled with exercises and examples of everyday business storytelling, the book offers pragmatic advice on how to use stories to wow your customers.

    Are you ready to unleash the power of storytelling?

    Having coached thousands of people, I can say with certainty that everybody has the ability to become great at storytelling. You have the ability to tell amazing stories.

    With the right techniques, a growth mindset, and practice, you’ll become a phenomenal storyteller.

    Go ahead and grab your copy of The StorySelling Method now to get started today!

    Scroll up to the top and hit the buy button!

    Read more

    £12.30
  • Sales Unplugged: The Invaluable “Go-To Guide” for Busy B2B Salespeople

    Sales Unplugged is a comprehensively researched set of curated best practices for busy B2B salespeople, with the drive and ambition to succeed.

    Read more

    £12.30
  • Inspire, Influence, Sell: Master the psychology, skills and systems of the world’s best sales teams

    08

    There are 21 million professional salespeople in the world. Research shows that 55% of them don’t have the right skills or training to be successful. That’s over 11 million people who haven’t developed the necessary skills or been provided with the right training to do their job well.

    Inspire, Influence, Sell aims to address this gap, by teaching sales professionals and team leaders the right psychology, skills and systems to sell more effectively, for the benefit of their clients, their business and themselves.

    Read this book to learn:

    • The attitude and psychology of the highest-performing businesspeople on the planet

    • Key selling skills, including building deep rapport, questioning, listening, negotiating and many more

    • A proven sales process, from initiating meaningful first contact, through to developing loyal, lifelong clients

    • How to continually develop and grow to achieve your highest potential

    • The road map to exponential sales growth and a thriving career in sales and business development

    Read more

    £12.30
  • The Trusted Advisor Sales Engineer

    01
    Sales and Sales Engineering leaders across the world have used the Trusted Advisor label hundreds of times over the past twenty years. Yet it really doesn’t mean that much without a lot of explanation. You may be thinking about some of these questions right now. Becoming a Trusted Advisor is not as simple as it sounds, which is why so many organizations either never try or make a half-hearted effort. Trusted Advisor – two words, five syllables, and fifteen letters hide a massive complexity. For the first time ever, there is now a book specifically designed to start the individual Sales Engineer on the journey to becoming a Trusted Advisor. Section One covers how to define and actually measure trust with your clients. Section Two looks at the practical aspects involved in building trust through Discovery, Presentations, Demos, and all the other standard activities of an SE. Section Three examines how to get started and put it all into practice – both for individuals and for SE teams. This is not one of those tiny 40-page eBooks. It’s over 150 pages of thoughts, ideas, best practices, and real-life examples based on dozens of clients and thousands of students who have already taken the workshop.** Note the Paperback is a reformatted version of the original eBook with only a few minor edits and updates with 2021-22 data. **

    Read more

    £12.30
  • Law Express: English Legal System

    07

    Revise with the help of the UK’s bestselling law revision series.

    Designed for students, this book will help you:

    • Understand how to review essential cases, statutes, and legal terms

    • Learn how to assess and approach the subject by using expert advice

    • Learn how to lead further discussions

    Find additional support on our Law Express companion website, which contains a host of extra resources to provide you with pre-exam guidance.

    Visit go.pearson.com/uk/lawexpress

    Emily Finch and Stefan Fafinski are authors of a number of bestselling and student-friendly resources.

    Read more

    £12.30
  • Law Express: Employment Law

    02

    Revise with the help of the UK’s bestselling law revision series.

    Designed for students, this book will help you:

    • Understand how to review essential cases, statutes, and legal terms

    • Learn how to assess and approach the subject by using expert advice

    • Learn how to lead further discussions

    Find additional support on our Law Express companion website, which contains a host of extra resources to provide you with pre-exam guidance.

    Visit go.pearson.com/uk/lawexpress

    David Cabrelli is a Professor of Labour Law at the University of Edinburgh and a qualified solicitor in Scotland (non-practising). His research has been cited with approval by the UK Supreme Court, Hong Kong High Court and Federal Court of Australia.

    Read more

    £12.30
  • Commercial Law Concentrate: Law Revision and Study Guide

    Commercial Law Concentrate is written and designed to help you succeed. Written by experts and covering all key topics, Concentrate guides go above and beyond, not only consolidating your learning but focusing your revision and maximising your exam performance. Each guide includes revision tips, advice on how to achieve extra marks, and a thorough and focused breakdown of the key topics and cases.

    Revision guides you can rely on: trusted by lecturers, loved by students…

    “I am hugely impressed by this little textbook on the substance: it does a better and clearer job at explaining key issues than many of the core texts. – Dr Eleni Frantziou, Associate Professor in Public Law & Human Rights, Durham University

    “The Concentrate books are my favourite revision guides as the quality of the information is always more comprehensive than others.” Carly Hatchard, law student, University of Bolton

    “This revision guide is excellent … I would certainly recommend it as a revision aid” – Claudia Carr, Principal Lecturer, Hertfordshire Law School, University of Hertfordshire

    “The Concentrate structure is extremely good, it makes it so much easier to revise … no key information is left out, it’s a great series.” Emma Wainwright, law student, Oxford Brookes University

    “A really good overview of the key themes, tensions, and debates … encourages students to go that bit further to increase their chances of scoring better in the assessment.” – Professor Nicola Glover-Thomas, Professor of Law, University of Manchester

    “I have always used OUP revision and Q&A books and genuinely believe they have helped me get better grades” – Anthony Poole, law student, Swansea University

    “Undoubtedly a good resource … I would certainly recommend it as additional material for modules assessed by examination.” – Dr Ben Stanford, School of Law, Liverpool John Moores University

    “The detail in this revision textbook is phenomenal and is just what is needed to push your exam preparation to the next level” – Stephanie Lomas, law student, University of Central Lancashire

    Take it online: The 6th edition is available in paperback, or e-book and is supported by extensive online resources to take your learning further. Visit www.oup.com/lawrevision/ for expert revision and study advice, self-test questions and answers, flashcard key cases and glossary and outline answers to questions from the book.

    Read more

    £12.30
  • Concentrate Questions and Answers Contract Law: Law Q&A Revision and Study Guide (Concentrate Questions & Answers)

    01
    Concentrate Q&A Contract Law guides you through how to structure a successful answer to a legal problem. Whether you are preparing for a seminar, completing assessed work, or in exam conditions, each guide shows you how to break down each question, take your learning further, and score extra marks.

    The Concentrate Q&A series has been developed in collaboration with hundreds of law students and lecturers across the UK. Each book in this series offers you better support and a greater chance to succeed on your law course than any other Q&A guide.

    ‘A sure-fire way to get a 1st class result’ – Naomi M, Coventry University

    ‘I can’t think of better revision support for my study’ – Quynh Anh Thi Le, University of Warwick

    ‘My grades have dramatically improved since I started using the OUP Q&A guides’ – Glen Sylvester, Bournemouth University

    ‘My fellow students rave about this book’ – Octavia Knapper, Lancaster University

    ‘These first class answers will transform you into a first class student’ – Ali Mohamed, University of Hertfordshire

    ‘The best Q&A books that I’ve read; the content is exceptional’ – Wendy Chinenye Akaigwe, London Metropolitan University

    Take it online: The 3rd edition is available in paperback, or e-book. Visit www.oup.com/lawrevision/ for multimedia resources to help you with revision and assessment.

    Read more

    £12.30

Main Menu