COACHING HABIT: Say Less, Ask More & Change the Way You Lead Forever
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In Michael Bungay Stanier’s The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.
Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples’ potential. He unpacks seven essential coaching questions to demonstrate how―by saying less and asking more―you can develop coaching methods that produce great results.
· Get straight to the point in any conversation with The Kickstart Question
· Stay on track during any interaction with The Awe Question
· Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question
· Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question
· Finally ensure others find your coaching as beneficial as you do with The Learning Question
A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work―and your workplace―from good to great.
“Coaching is an art and it’s far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part―how to take this new information and turn it into habits and a daily practice.
―Brené Brown, author of Rising Strong and Daring Greatly.
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Additional information
| Publisher | Page Two (29 Feb. 2016) |
|---|---|
| Language | English |
| Paperback | 244 pages |
| ISBN-10 | 0978440749 |
| ISBN-13 | 978-0978440749 |
| Reading age | 18 years and up |
| Dimensions | 13.34 x 1.65 x 18.92 cm |
by KarenC
I bought this book after it was recommended as a great read to get me started on my coaching journey. I found the book very easy to read and understand & got through it quite quickly.
It breaks everything down into small chunks that is really useful to put into practice, which I did as soon as I had finished reading the book & it worked like a dream.
I think I will be referring to this book for many years to come & strongly recommend it.
by Webbles
Absolutely loved this book – great tips and tricks and written in a really relatable format. Easy to remember. Highly recommend
by S. Gordon
Review copied from my book review on LinkedIn – (You can find me as: Sarah H Gordon)
Most managers have good intentions. They want to help their teams.
This ‘helping’ often takes the form of repeatedly telling staff how to do things and then getting frustrated when they can’t seem to get it right.
When I am doing training with managers, another common frustration is that staff keep coming to them with questions they should know the answer to, or just for reassurance that what they are going to do is correct.
And most managers I meet feel overwhelmed or overloaded with work at least occasionally (if not all the time).
My advice is always to coach and empower staff to learn how to find their own solutions. Unless you help them form the thinking patterns that allow them to work through problems, and give them the confidence and autonomy to deal with things themselves, you could find yourself with an insecure, unmotivated and lethargic team. You are also unlikely to ever have the time you need to be proactive and work ON the business rather than IN it. (And you will always have to be ‘on call’ when you take a holiday.)
‘Telling’ training is fine for things like systems and compliance, but ‘discovery’ training (coaching) is much more powerful for anything that involves thinking and problem solving. It goes back to the analogy about giving a man a fish versus teaching him to fish.
Coaching equips your staff with tools for thinking and learning that will help them again and again. Empowering them gives them the confidence to get on with the job without checking with you every 5 minutes.
This book gives some really clear, simple advice on how to move from telling to coaching.
In recruitment, the ‘player manager’ is a common phenomenon. Big billers are promoted into management roles and expected to still generate their own billings in addition to managing a team. Time management becomes even more critically important and time and time again I hear managers say “It’s just easier and quicker for me to deal with it – by the time I have explained to them what they need to do, I could have done it myself”.
And herein lies the problem.
The managers should not be telling their staff need to do – they should be asking the right questions to help their staff learn how to think problems through and find their own solutions so that they become less and less dependent on their manager (meaning the manager has more time to focus on their own, strategic work).
Your first reaction may be that this will take loads of time, but if you ask the right questions it can actually help you ‘cut to the chase’.
The Verdict:
If you are a manager spending all their time sorting out other people’s problems, constantly having to tell people what to do, and feeling that their staff never learn – READ THIS BOOK! You could be an Advice Monster!
by Crussell83
I’ve read many books in this review series, and many more that haven’t made it to a review. I don’t say these words lightly.
THIS IS POSSIBLY THE BEST BOOK I’VE EVER READ.
Since I started my career in sales in my mid-20s, I’ve been fascinated with the power of a good coach. Although in my early call centre days I didn’t realise it, I had a manager who was also coaching me. Properly coaching me by letting me find things out for myself. I didn’t realise this was what he was doing until many years later and only after finishing this book (and writing these very words, if I’m being honest) did I realise that what could be perceived as laziness by some we worked with (Simon Miller, Ben Thurstan, Brett McKenna, Kirsty Wilson were all also coached by Colin) was actually highly effective coaching.
Asking more questions is a great start to coaching but here Michael distills things down in to seven questions that will enable you to coach efficiently, effectively and (importantly) in a way that is low impact on you. Used regularly, in order, these seven questions will allow you to become a much more effective coach whilst putting a lot less pressure on yourself. The questions are labelled The Kick-start, The Awe, The Focus, The Foundation, The Lazy, The Strategic and The Learning questions. Each of the questions is backed by both illustrations of how to implement them but also by solid research on the science behind them.
I’ve already started using some of these questions in my coaching sessions and they truly are brilliant. My biggest take away (one that’s hard to implement at first) is to Tame The Advice Monster. I coach my team to listen more and talk less, yet as a coach I was very keen to solve problems FOR (or with) my team – rather than performing my proper job of allowing them to solve it themselves.
Michael – kudos to you. I’m a new convert and evangelist.
by Mr D M J Gladwin
I would highly recommend this book to all people managers.
It has helped me better understand how to utilise coaching techniques to help people find the answers they need themselves.
I have a better understanding of team dynamics, particularly around engagement and the different roles we play in our interactions.
Loved it!
by Nick
Good book. It’s packed full of useful information that you can use in a pragmatic sense. Doesn’t try to be over complex. It’s to the point and will be useful for anyone who has a role where coaching is needed.
by Will Burgess
The first book I’ve read in one sitting (apart from children’s books!). This book gets straight to the point, cuts out any padding, but still includes relevant examples and practical guidance to create a repeatable coaching habit that will give you confidence. It seems so simple, but learn to hold the space, use the powerful questions and keep practicing.
by Mrs. N. Page
Thank you for a great and clear text book, found it very interesting and educational. Love the links to videos