Developing Quality Technical Information: A Handbook for Writers and Editors (IBM Press)

£11.30

The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

 

Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

 

You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

 

Coverage Includes

  • Advocating for users throughout the entire product development process
  • Delivering information in an ordered manner by following progressive disclosure techniques
  • Optimizing content so that users can find it from anywhere
  • Streamlining information for mobile delivery
  • Helping users right where they are

Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

  • Thoroughly revised and updated
  • Extensive new coverage of self-documenting interfaces and embedded assistance
  • Updated practical guidelines and checklists
  • Hundreds of new examples

 

 

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EAN: 2000000328799 SKU: C6B51916 Category:

Additional information

Publisher

3rd edition (23 Jun. 2014), IBM Press

Language

English

File size

28083 KB

Simultaneous device usage

Up to 5 simultaneous devices, per publisher limits

Text-to-Speech

Enabled

Screen Reader

Supported

Enhanced typesetting

Enabled

X-Ray

Not Enabled

Word Wise

Not Enabled

Sticky notes

On Kindle Scribe

Print length

841 pages

Average Rating

4.50

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2 Reviews For This Product

  1. 02

    by willibob

    A very good book. Lots of detailed examples on how to write and improve your style when writing technical information. A must have for resource if your into delivering documentation to best practise standards.

  2. 02

    by TomOCrowley

    Fascinating book. Great storyline, wonderful characters, widespread humour…
    Oh, wrong book. This is the DQTI.
    Not bad, as textbooks go. Useful. Well written, although I’d be embarrassed for the authors if it wasn’t…

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Developing Quality Technical Information: A Handbook for Writers and Editors (IBM Press)