Marketing 5.0: Technology for Humanity
£18.80£22.80 (-18%)
Rediscover the fundamentals of marketing from the best in the business
In Marketing 5.0, the celebrated promoter of the “Four P’s of Marketing,” Philip Kotler, explains how marketers can use technology to address customers’ needs and make a difference in the world.
In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade.
Following the pattern presented in his bestselling Marketing X.0 series, Philip Kotler covers the crucial topics necessary to understand modern marketing, including:
· Artificial Intelligence for marketing automation
· Agile marketing
· “Segments of one” marketing
· Contextual technology
· Facial recognition and voice tech for marketing
· The future of Customer Experience (CX)
· Transmedia storytelling
· The “Whatever-Whenever-Wherever” service delivery
· “Everything-As-A-Service” business model
· Internet of Things and blockchain for marketing
· Virtual and augmented reality marketing
· Corporate activism
Perfect for traditional and digital marketers, as well as students and teachers of marketing and business, Marketing 5.0 reinvigorates the field of marketing with actionable recommendations and unique insights.
Read more
Additional information
Publisher | 1st edition (1 April 2021), Wiley |
---|---|
Language | English |
Hardcover | 224 pages |
ISBN-10 | 1119668514 |
ISBN-13 | 978-1119668510 |
Dimensions | 16 x 2.79 x 23.11 cm |
by Larissa
Awesome book
by Starjet55
This is a useful and readable summary on the future of marketing, highlighting the challenges coming downstream and the considerations for the role and activities of marketers now and in the future.
What it does especially well is gather the breadth of the digital transformation world and explore how this will impact the way customers interact with organisations and vice versa. It does this in a manner that is easy to absorb and reflect upon without getting bogged down in technical detail.